Elizabeth (The_Lizard)
Wow. Just wow. Ordered a 5pc, yes FIVE PIECE, spicy chicken tender; was given THREE pieces. When we were handed it, he even said 3 piece, to which we asked if it was 5, and he said yes. Open the box, and yes, only 3 piece. Go back and ask them to correct it, to which they said “these pieces are much larger than normal, we can’t give you more.” OK, that’s unacceptable. But I’m not going to bother with them.
So $10 for 3 pieces of chicken, then I paid for the cole slaw, and I got a half cup of shredded cabbage and carrots. No sauce. No seasoning at all.
Lastly, most of the chairs were metal, but the couch and hanging chair that had fabric cushions were so disgusting with rips and stains all over them.
The only positive thing was the bubble tea, even the customer service was not great.
I don’t think I’ll be returning, will have to find a new bubble tea spot.
… moreJake Shaw
Waited an extra 30min in-store just to eventually be handed the boxed food from the warmer that I’d been staring at since arriving. Clearly understaffed, and one team member definitely wasn’t pulling his weight.
Fortunately the chicken is delicious. Unfortunately they forgot my cheese curds
Edit: I did speak with the staff about my phone order immediately upon arrival; I was there before the chicken backlog with DoorDash started. Thanks for the attempted implication though! We will eventually be back.
… moreKatherine O’Hara
Ordered 12-piece “family” meal for just myself and my husband. The description says you get 4 biscuits and 4 sides, actually only comes with 3 of each. As you’re ordering it says you’ll get cole slaw with the meal; also a lie. Sides are TINY, ordered crinkle fries (received curly) and when we split the order I had 3 fries on my plate, no exaggeration. The cups for the “family” sides hold literally 1 cup, I measured. Chicken seasoning was not good, biscuits were dry, mashed potatoes were okay but it would have been nice to have more than one tiny scoop. Chicken was only tiny drumsticks and thighs, no white meat. Overall just terribly overpriced and awful experience.
… moreMike H
Great Asian-style / chain fried chicken finally in North America! Fried chicken is hot and fresh and tastes great.
Got duped into their drink special if you decide to get a combo but was told the menu wasn’t updated and the promo was over.
They have a few self-order terminals but were all out of service. Hmmm…
… moreJulie Donnellon
The chicken was hot and juicy, but I wasn’t a fan of the seasonings used. Also, the sides were not great. First, at least fill the containers to the top. Second, the coleslaw was flavorless, the shashito peppers were inedible, the cheese curds were fine (but a $1 extra? Really?)
I had read great reviews on the place and am sad that it is not up my alley.
… moreKevin J. Phillips
I grabbed my Wife some lunch and it was amazing!! BEST CHICKEN in my life here in the States!! Possibly EVER!!
I caught them at lunch time right around noon. It took them a bit to get the chicken cooked but it was cooked to order and it was cooked perfectly!!
The staff were friendly, helpful and were wearing masks. Store was clean and did I mention that the chicken was AMAZING!!
if you are in a super hurry then order ahead but skip the other chicken places as this is clearly the winner!!
… moreKris Kurz
I took over 20 minutes of waiting for my chicken. Staff was just OK. My girlfriend didn’t like the thighs. Dark in color, very dry and hard. The spicy chicken sandwich was alright. No where near as good as Detroit Wing Co. chicken sandwich. It was not as good as I expected it would be.
… moreLauren (Ren)
the BEST chicken by far – i made an hour and a half drive today just for the chicken. the teas are amazing, specifically the strawberry cronch! absolutely recommend. store was clean and the staff was friendly 🙂
… moreStraw Hat Buc
Their chicken is amazing! I’ll start off with that. Their food is fresh and it takes about 10 minutes from the time you order, but it’s worth the wait. What made me decide to write this review is the owner. The owner took care of me and answered all of my questions to make the ordering process much easier. I highly recommend coming here if you’re in the area
… moreBridget
The fried chicken was HORRIBLE must be marinated in soy sauce /teriyaki. Very expensive and no dipping sauce is included and no white meat! I fed it to my dogs and they enjoyed it. I was so disappointed after reading the good reviews.
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