Chick-fil-A

  4.1 – 58 reviews   • Fast food restaurant

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Welcome to your Lubbock Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Chick-fil-A 79409

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Order: Order online

chick-fil-a.com

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Reviews

A Dfawood
Good afternoon,

I typically don’t write reviews, but I felt compelled to share my recent experience due to the consistently poor customer service I’ve received from your team member, Shelia. Unfortunately, she often appears to have a negative attitude, regardless of the day, and her behavior does not reflect the high standards of service and I associate with Chick-fil-A.

It’s disheartening to encounter unfriendly glances and a lack of warmth every time I enter the store . Because of this ongoing issue, I’ve decided not to return to this restaurant.

I hope this feedback is taken seriously and used to improve the customer experience moving forward.
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N7141L
Surprisingly is busy as they was, our food came right out. Thank you, Chick-fil-A
People complain about the price, but I am OK with it. As long as the employees are super polite in the atmosphere is good.
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Madi Wi
The service at this chick-fil-a was ridiculously slow and inaccurate. There were only 5 people in front of me and I waited for 20 minutes. The service last year was phenomenal but this new staff has constantly messed up my orders and moves at the speed of molasses. Just had to put that out there.
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patricia patino
Don’t know what it is this year but it takes them so long to take orders. Some of the cashiers are doing 1 order while the person next to them has done 3. I also came in one day while it was extremely busy and no one was there bagging the orders, then all of a sudden one of the managers comes back from a break I assume and realizes this and tried to catch up. I feel like someone should’ve noticed sooner& they need to train their employees better
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Sam Evans
I eat here often. This is a great Chick-fil-A with good employees and very fast service. They see up to 600 people through the drive through every lunch hour.
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Will Ricker
Good food, good people, not one bad thing to say.
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Yellow Bluebonnet
Great service! This place has the best sandwiches and milkshakes out of all the Chick-fil-A’s I’ve been to
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Thomas Camp
About half an hour ago one of your delivery drivers parked on a handy capp parking which was clearly marked I’d send you a pic of the delivery car with lic plate number but it seems there is no way to post said picture
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