Jonathan
I ordered the Sausage Egg and Cheese wake up wrap with a strawberry dragon fruit refresher.
My experience was average but I can tell the staff is getting overwhelmed especially being yelled at by a Karen in front of me in line for stepping away from the register to help restock the drink fridge.
Overall, it was good. My food came our correctly and drink taste great
… moreMh Emon
The guys working on the morning shift had a bad attitude and don’t know how give customer service. He was on the phone using earbuds and made my order wrong. I had a very bad experience last night too I arrived 20 minutes before they closed and I wanted to take latte but they refused to take my order.
… moreEliades Ynga
Very bad attitude from entire staff at this location. lack of food service standards, they use gloves but with the same glove prepared food and touch other surfaces, witnessed their phone on the table as they prepared food.
They must be train about CROSS CONTAMINATION .
Bad attitude and bad food handling procedures, both very bad.
You can see here the staff member with the worse attitude.
… moreAlison Crespo
Melquan made us feel uncomfortable and unwelcome as soon as we walked into the store. It was very disappointing. We had to ask if the store was even open since most of the racks were empty, and when we asked out of curiosity if there were any donuts in the back, he responded with sarcastic comments that made my cousins and me feel awkward. Overall, the experience felt worse in person than it sounds here. Customer service should never make people feel uncomfortable.
… moreJafar Khan
I recently visited Dunkin’ and had a mixed experience. On the positive side, the food was fresh and tasted great. My donut was soft and perfectly glazed, and the coffee was brewed just right. However, the service left much to be desired. Despite the store not being very busy, the staff seemed overwhelmed, and it took significantly longer than expected to receive my order. While they were polite and apologetic, the delay was noticeable and inconvenient, especially for a brand known for quick service.
I understand that occasional delays can happen, but improving efficiency would make the experience much better for customers, especially during busy mornings when time is crucial. Overall, the quality of the food and drinks was impressive, but the slow service dampened an otherwise positive visit. I’ll likely return because of the food, but I hope the service improves next time.
… morePrabha Shankar
A nice small store at easily accessible from highway. When we went it was crowded on Saturday noon. Service was fast and fresh. Enough of car parking but times it might be difficult due to it inside the shopping outlet mall. Staffs are brisk and active. Easy to grasp a cup of coffee for a shopping on outlet.
… moreOm Patel
Didn’t even make the drink I order correctly and wouldn’t fix it they gave me a frozen mocha and nothing dealing with yhe cookie dough drink all they had to do was add waffle cone piece and I would of been satisfied and they declined
… moreLois Bijl
Terrible customer service from a young man there, woman making drink was much nicer and made a good drink. The negative experience left a bad taste in my mouth though.
… moreMiguel Cepeda
I’m really sorry but this place needs some major attention, DON’T BOTHER coming in. Their cooking equipmentand facility could use some major cleaning and overall maintenance. There were food scraps all over the ovens and on the floor. The staff was also taking their sweet time with orders. You could tell they were all very young part timers like most locations are on weekends. My food was also overcooked and slightly burned. The person in front of me had gone back in for the very same reason. A corporate intervention wouldn’t hurt.
… moreKrys S
So on the screen it says for coolata is 4.39 both medium and small. When we ordered a blue raspberry it rang up 4.99 for a medium even though advertised as 4.39. The person on the register did not want to honor the display which is essentially consumer fraud. So we had to settle for three strawberries instead. Just cause there is a glitch in system is not the consumers fault. But if advertised at a certain price it should be sold as such.
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