Dunkin’

  3.6 – 572 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paterson, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 07501

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Order: Order online

dunkindonuts.com

Related Web Results

Dunkin’ locations in Paterson

Paterson, NJ · 1212 Madison Avenue · 125 Broadway · 139 McBride Ave · 161 Union Ave · 251 Market St · 39 E 33rd St · 484 Main St · 490 Chamberlain Ave.

Dunkin’ | Paterson NJ – Facebook

Dunkin’, Paterson. 37 likes · 468 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Orde.

Dunkin – 39 E 33rd St, # 20, Paterson, NJ, 07514 – MapQuest

With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paterson, NJ for all …

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Reviews

K E
Check Tiktok account “eltoro9669”. Besides showing how coffee is made, he judges and criticizes women for how they look. No respect shown for your customers. Your employee lacks respect for customers. We can tell is your store by the screen video of your cameras and the fence next to your establishment. This could turn into a bigger issue for you if the customer decides to sue within her rights. DO BETTER!
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Loni Begum
They messed up my order just yesterday. They didn’t give my receipt. I tried to call them, no one answered after calling 12 times. I called today, the guy answered the phone. When he answered the phone I asked for the manager. I asked for him His name was Ali and after asking for the manager, he said he was the Manager. I told him my order was wrong. I told him about the 12 times I called when nobody picked up and he said “the phone was in the office so nobody could pick up and the office was locked.” After complaining about my wrong order he asked what time I could come to pick up my order. I said at 3:30 and went at 3:30. He asked for my name and he told me to say that Ali said that Loni will come pick up her bagel when I Come. When I went to pick up my order I said exactly that, they were confused. They asked me for the reciept and I told them what happened and that they didn’t give me a receipt yesterday. They said I have to come back and talk with the manager. The manager was apparently in the bathroom at the time and a woman. The female manager came and said to give the order and said sorry and she asked if I wanted a drink. She asked if I wanted an extra bagel. The young guy who messed up my order was there. He had no name tag on. Nobody had a name tag on. I asked for his name, he wouldn’t give his name. After saying I wanted to make a complaint he gave me his name and gave my attitude. After I left I called the store 6 times and nobody picked up.
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Foysal Khan
Follow Up Experience Confirms the Problem Is This Employee and Management

After leaving this location, I went to another Dunkin and placed the same type of order without mentioning what had just happened. The employee there listened carefully, rang me up correctly, and made my order perfectly with no attitude at all. There was no rushing, no arguing, and no mistakes.

That confirmed what I already knew. The problem is not the customer. The problem is the employee at this location and the lack of proper management oversight.

What makes this even worse is that the behavior felt deliberately disrespectful and targeted, not just careless. Customers should never feel talked down to, dismissed, or treated with hostility simply for ordering and paying for food. That is not customer service. That is misconduct.

Management needs to take responsibility for who they put behind the counter. This employee clearly lacks basic professionalism, listening skills, and respect. If staff are not properly interviewed, trained, and monitored, situations like this will continue to happen.

I will not be returning to this location, and I strongly urge management to address this issue immediately before more customers are treated the same way.
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Cristina Freire
legitimately the worst dunkin i have ever been to. three times now i have had mediocre service and even worse food and drink. support local businesses and go to the place across the street if you want to have a good meal and kind people taking your order.
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Tanun Khan
Terrible customer service from the employee at the counter. He was rude from the moment we walked in. no greeting, no eye contact, no basic courtesy at all. The attitude was cold and dismissive even before we placed our order.

To make it worse, the order was made incorrectly, and when I politely pointed it out, he became difficult instead of fixing the mistake. No apology, no professionalism, just continued rudeness. The entire experience felt uncomfortable and unwelcoming from start to finish.

This review is for other customers: if you expect basic respect and decent service when ordering a coffee, I strongly recommend avoiding this location until management addresses the behavior of their staff.
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Bewafa
I don’t know what could be so hard, You can’t even hear what the employees are saying at the drive thru speaker, second they mess up on my order, and when i asked them to make a simple coffee it has a bland taste it doesn’t even taste normal, it’s nice to have a 24 hour drive thru around, but do better dunkin!
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Altagracia Martinez
Customer service is terrible. It’s disappointing to visit a place to get breakfast to start your day and encounter unprofessional staff. If you don’t know how to treat people, stay home.
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jennifer rojas
I was at the drive-thru, and I saw a homeless man. He wasn’t bothering anyone, nor going up to the windows and asking. He was standing there and gestured a hello from a distance. You could clearly see he was hungry, so I offered to buy him food. Someone, I believe, the manager or owner, came out and started cursing loudly, causing a ruckus and more disturbance than the homeless man. I spent more money feeding the man in need than on my drink. I don’t believe this even happened, it’s so inhumane for someone to have no empathy for another person in need. He wasn’t bothering, nor speaking, nor getting close to anyone. It really hurt me to see what this world has come to. He did not deserve to be cursed, screamed at, and humiliated.
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charles finley
I go through the drive-thru often at night but there’s a girl working there now who works at 9:00 at the drive-thru who doesn’t know how to make the coffee twice now the coffee was freaking horrible and it was not hot I recommend if you’re going to go at night go after 11:00
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Jay sean
I am writing to formally report an unacceptable experience I had at your location at approximately 2:20 AM. Upon arriving at the drive-thru, the employee on duty completely ignored the intercom system. I was forced to circle the drive-thru three times just to get his attention. I could clearly see him inside, distracted and using his phone.

When he finally decided to respond, instead of offering a simple apology for the delay and inconvenience, he responded with attitude and disrespect, as if I was the problem for simply trying to place an order.

This level of unprofessionalism is completely unacceptable, especially from someone in a customer service role. Being ignored, disrespected, and treated with hostility as a paying customer is not something I expect—especially when the fault clearly lies with the employee’s negligence.

I expect appropriate disciplinary action to be taken against this individual, and I ask that you follow up with me regarding how this matter will be addressed. No customer should ever be made to feel like a burden simply for trying to make a purchase. You guys can check Dunkin camera at that time.
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