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Counter-serve chain where all of the ice cream selections are made fresh on-site every day.
Address and Contact Information
Address: 1600 E 3rd St, Williamsport, PA 17701
Phone: (570) 326-5040
Website: https://www.brusters.com/locations/williamsport/308
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Order and Reservations
Order: Order online
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Williamsport, PA – Bruster’s Ice Cream
Enjoy Bruster’s real ice cream, sundaes, splits, cakes, pies, blasts, shakes, freezes and more near you in Williamsport, PA.
Bruster’s Real Ice Cream Williamsport – Facebook
Details · . Opening Soon. . 1600 E 3rd St, Williamsport, PA, United States, 17701 ; Links. . brusters.com/williamsport ; Contact info. . (570) 326-5040. .
bruster’s, Williamsport, PA 17701, US – MapQuest
Bruster’s Real Ice Cream, established in 1989 by Bruce Reed, specializes in premium small-batch ice cream made from a proprietary homestyle mix sourced …
Reviews
Adelaide Miller
I appreciate that when I stopped in at 8:55 pm (5 minutes before close) the staff was still friendly and eager to serve me! They do have a menu full of great options. I got a small waffle cone with key lime pie and coconut chip. I was super excited about the waffle cone, but while it was good, it was very soft – almost stale. The prices seemed high at first, but then my cone was huge so totally good there! The ice cream was very very soft and the key lime had a very artificial flavor. The coconut chip tasted a little nicer and had some nicely crafted texture to it. Overall I enjoyed but probably wouldn’t come again.
… moreBritt N
Bruster’s has been my go to for great ice cream and service after a long day. Unfortunately, the employees this year are not welcoming and don’t know how to fulfill orders correctly. When my kids and I visited two weeks ago, the staff seemed inconvenienced by our order and weren’t the really nice and welcoming staff from years past. Watching and listening, as we waited in the drive thru, it seemed like we interrupted their teen hangout time. My kids’ orders were correct but my hot fudge sundae with marshmallow (they almost didn’t give me sundae until they looked at my order again and saw that I had ordered it) was just ice cream and whipped cream, no hot fudge or marshmallow. Once I realized (about a block or two away) I drove back to get a refund. I explained what the issue and that it’s been a long day so i just wanted my money back and to go home. I paid cash so you would think it would be simple, right? Nope, all the staff started arguing and bickering to each other and one girl told another that she should do it because she closing manager (with so much attitude.) I told my kids that i would be a while before we go back to give them time to adjust to their job (thinking they were new.)
Tonight, my oldest ordered through the mobile app for her and her sisters. When she got to the mobile window, no one came to greet her. There was also a lady upset with her order and asked for a refund, her receipt, a coupon, or something but they refused to do anything and ended up telling them to keep the sundae and left. Eventually, my daughter got her order. Thankfully we were heading home for them to eat it, rather than going to a park or something like we typically do because there were no spoons or napkins. She ordered three small ice creams in waffle bowls. One coffee, one Oreo, and one half raspberry/half vanilla. The coffee was correct besides looking significantly smaller than the other two, but they did all raspberry for one and half vanilla/half oreo for the other two. Additionally, one of the waffle bowls looked and smelled burnt.
I understand that the staff in the past have probably moved on to school or adult careers. However, I feel like this year’s crew could use more training and a great deal of training to learn how to be customer service oriented and lose the attitudes while working. I will be moving on to give Faddie’s or Rita’s a try from now on.
… moreTonight, my oldest ordered through the mobile app for her and her sisters. When she got to the mobile window, no one came to greet her. There was also a lady upset with her order and asked for a refund, her receipt, a coupon, or something but they refused to do anything and ended up telling them to keep the sundae and left. Eventually, my daughter got her order. Thankfully we were heading home for them to eat it, rather than going to a park or something like we typically do because there were no spoons or napkins. She ordered three small ice creams in waffle bowls. One coffee, one Oreo, and one half raspberry/half vanilla. The coffee was correct besides looking significantly smaller than the other two, but they did all raspberry for one and half vanilla/half oreo for the other two. Additionally, one of the waffle bowls looked and smelled burnt.
I understand that the staff in the past have probably moved on to school or adult careers. However, I feel like this year’s crew could use more training and a great deal of training to learn how to be customer service oriented and lose the attitudes while working. I will be moving on to give Faddie’s or Rita’s a try from now on.
J Girl
If you’re craving real ice cream, make sure to stop by Bruster’s Real Ice Cream. Whether you’re grabbing a quick treat or enjoying the outdoor seating experience, it’s the perfect spot to satisfy your sweet tooth.
… moreSavannah
I got a regular vanilla ice cream not only was it all melty but there was something inside my ice cream. This place doesn’t care about cross contamination. They are lucky I’m not allergic.
… moreG. Funk
Great place for ice cream, milkshakes, ice cream cakes, sundaes, and all other kinds of cool treats. Order at the window or they also have drive thru service available. Parking area is cramped, but there is additional parking in the rear lot.
… morejohn barton
Went to the drive through, was the only car in sight. No customers at the window. My wife ordered 3 milk shakes, 2 of them were for her parents. But I got a regular size in a cup. We pull up to the window, still no customers. Waited a few minutes, they hand me my ice cream, it was already dripping from being melted cuz they had it sitting on the counter while they were making the milkshakes forgot to give us one of them and forgot we had signed the receipt. I get it, it’s a hot day, but there’s no reason to just sit it there until the rest of the orders are finished. Then they didn’t even give me any napkins. It was just a mess before I even started to eat it. And then when I went to go throw the container away, the trash can is overflowing. At this time it’s 6pm. There’s no reason for that. And they aren’t that busy. Y’all need to be re-evaluated.
… moreAllen Rummel
Good hand dipped ice cream with a variety of flavors. A mix of seasonal and everyday flavors then the usuals like bannana split or hot fudge sundae. Good service, all employees wore masks. The only thing I didn’t like was that they did not wear gloves to serve or hand you your ice cream. Easy location to find and access.
… moreAshley Fisher
In the summer this place is definitely a go-to spot. My daughters really like this place!n however went there a few days ago…ordered two peanut butter milkshakes, I feel there was more icecream than peanut butter, also more cream than a thick milkshake. I have to say I will visit the “cookout” for the milkshakes.
… moreJoseph Milio
Very good ice cream and lots of flavor options. My only note would be there is not indoor seating so if the weather isn’t great you’re gonna have to eat in your car.
… moreMark Williams
I drove past this place many times. Well, today i stopped by and brought my step son. I ordered the hot fudge brownie sundae. It was really delicious. My step son ordered the small vanilla waffle cone. I will be back for more. I didn’t realize you can bring your own bananas and they will make the banana split for you. Yummo!
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