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Find your nearby Pizza Hut® at 9614 Monroe Rd in Charlotte, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
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Reviews
Cindy Wylie
I’m so hungry and disappointed. I waited for over an hour for my delivery for it to be wrong. I ordered to large pizza with extra sauce and they sent me 2 large pizzas with no sauce. The directions were clearly on the receipt. When I called the store to speak to any employee they kept picking up the phone stating this is the call center and we will transfer you to the store. I never was able to speak with someone to resolve this issue. Im hungry and highly upset. The pizza was horrible. So much for the Iconic check!!!
… moreenoch
Ordered a thin crust pizza (WITH EXTRA CHEESE), came with barely any sauce or cheese, all you can taste is the nasty flakey crust. I expected just the crust to be thin… not everything on the pizza. Dont get thin pizzas from here
… moreJose Carlos
i ordered a stuffed crust meat lovers and it was actually amazing nicely melted few dudes just doing their jobs and chilling and fast service really recommend idk why it has 3.0 reviews
… moreY Mai
We placed a delivery order at 8:30pm and the estimated delivery time was around 9:15pm. We ended up waiting till 10pm to call the store. Apparently our order was cancelled, which we never did so it had to be on the stores end. The store put us on a call with customer support but they said the stores line is down. We were literally just on the phone with them so that didn’t make sense at all. We tried to explain that to him but it didn’t seem like he understood us so he just told us to call the store again in 30mins. We just gave up ordering from them because it was too late. Luckily we were gonna pay cash so we didn’t have to deal with refunds.
… moreDenise Cano
Went in for 2 pies and some breads ticks. It was as expected. Hot and made to order. Employee were friendly snd service was great. No complaints great job!
… moreRyan Lahr
Order pizza on 2/7 before Super Bowl on 2/8 for a delivery of 6:15pm. It’s 7:58 and nothing. The store turned off their phones and customer service is answering, stating they don’t have my order. Got a text from the 3rd party delivery service at 6:48pm and still nothing. This is insane. Ordered Dominoes, they answered their phones and had my order in an hour from start to finish. Never ordering here again.
Update: charged me still, even though the order never came and phones still off the hook. This is obviously a bad example of a franchise. I will not order from here again.
… moreUpdate: charged me still, even though the order never came and phones still off the hook. This is obviously a bad example of a franchise. I will not order from here again.
Crystal Montgomery
The pizza was not fully cooked. The crust was gooey and the cheese wasn’t melted. Hot mess! Tried to call back but they don’t take calls it’s a call center, so you can’t reach the store! And customer service number sends you to the website. Who is running this place? Just trash.
… moreNika Zhdanova
I usually get my pizza elsewhere, but this time I decided to try Pizza Hat. It’s horrible. The slices are impossible to take because they are soaked in the sauce, which is too much and very spicy. Although the chicken pizza was not stated as very spicy. They poured so much sauce on purpose.
… moreGood Food and Travel
Not entirely what I expected from Pizza Hut. The place was dirty, I walked out smelling like frying oil, the rap music over the speakers was egregious and explicit and they were missing inventory so they didn’t have any paper plates. Positives were, the girl taking my order was nice and the pizza was good.
… moreJames Thornley
Absolutely awful customer service walk at 122pm oct 3rd as I go in the building. No one meets or greet you. Manager is on the phone with the district manager because the computers do not work right she is yelling through the store and in the front while me and other customers are waiting at the front counter! I asked to add a soda to my order that was on a promo deal from the website and was told that there is no promo deal. The price is what the price is. This is what it is. I said we can look online. I can show you the deal on the website and it comes up on the printed receipt but because you added the soda it made the price almost 28$ then I insist on just ringing me out on the pizza that I ordered on the promo deal and then somehow I ended up paying $24.10 which I didn’t notice until I was cashing out and put my card Still, I ask Are we all set? She said you have to pay for the soda still. All of this is happening while she’s on the phone with the district manager because she’s having problems with the computer system from yesterday Mind you, she is loud and upset already because of the situations going on so I ask for a refund it’s been almost ten min trying to explain a soda is not 8$ extra she said the soda is I showed the pizza it website price she said that does not reflect the store price and she proceeds to say I have to have an attitude to her district manager and he’s on speaker phone he’s enabling her actions right there on speaker phone so I get my refund and walk out and they are still talking about me right there as I leave, when she doesn’t even understand that a $15.99 meal going up to $28 because I added a 2 L of Mountain Made no sense to her and that the store price is what it is and that I was wrong and lying about the online price when she printed a receipt originally for $17 total all I wanted to do was add a 2 L of soda
… more