B C
Quick late night delivery! The gang did a great job preparing my Buffalo wings, and they were delivered hot and tasty. My Diet Coke arrived ice cold. I appreciate the speedy service.
… moreBrii Kelly
I ordered pizza at 1:15 and it was delivered at 3:50. But the best part is I ordered two pizzas one large and one medium. The large was in two different boxes, cold old hard and looked like they helped their selves. We aren’t going to eat that not knowing who’s hands were all over it and it clearly sat forever before it got to us.
… moreSam Houston
Consistently poor service. Food often arrives late and or cold. Drivers almost never follow delivery instructions. Toppings are often missing or incorrect. Full menu items are sometimes missing. Wait times can exceed 2 hours for a single pizza.
If you report any of these issues on the dominos website, it will offer you a free pizza as compensation; however, this store has a $20 delivery minimum (not including tip) and will not deliver items earned via reward points, or gifted as compensation for issues unless you order an additional $20 worth of food.
Unsatisfactory
… moreLaali Ariketh
I ordered three pizzas and a Barq’s root beer from them in their website walked from my motel room to get it and got there very early. Pizzas were still in the oven when I got there not that I minded gave me time to catch my breath after the short walk there paid in cash got my Barq’s root beer early and then the nice young man who I paid for my order brought my Pizzas out all nice and hot. They were still hot by the time I got back to my hotel room which is awesome.
… morejk k
Before I get into the review, I am not looking for my money back as I did eat half the pizza. However, this is by far the worst pizza I have ever bought from 4901 N Reserve. There was no sauce on this pizza and the dough was undercooked. I ordered a simple pepperoni pizza last night (6/7/24) and all they gave me was cheese and toppings. Not to mention they skimmed out on the cheese. This is upsetting because the people there are friendly and the store is in good condition, but their pizza from last night was extremely underwhelming and disappointing. I know this dominoes can do better than this… 1/5 stars.
… moreKat Sutter
If 0 was an option- I had one of the worst customer service experiences I’ve ever had at this Domino’s on Reserve Street. I tried calling in an order and was left on automated hold for 30 minutes with music playing the whole time, no one ever answered because the phone ringer had been turned off. When I called another Domino’s in town, they said other customers were calling with the same issue. I drove across town to order in person and stood at the counter for about 10 minutes before anyone acknowledged me, even though several employees were there. One was scrolling on their phone, loud music was blaring, and a delivery driver came in with his girlfriend who was not an employee but was apparently helping with deliveries. When I asked for a manager, they said there wasn’t one on duty. I called the store again while standing there and showed an employee the phone wasn’t ringing. Only then did he turn the ringer up, and it immediately started ringing nonstop, meaning calls had been coming in the entire time and were ignored. While I waited, other customers came in frustrated one returning a wrong pizza delivery after trying to call with no answer, and another upset that her pizza marked “ready” in the app still wasn’t even made. The store was chaotic, loud, and completely unprofessional. I have photos from that night and hope corporate looks into it because this location clearly needs new management and accountability.
… moreDroNerd
Food was Gross, I love domino’s Hawaiian but it was terrible from here and their garlic wings was just oily mush drowned in garlic sauce.
When i arrived a dominos company delivery car was parked in the handicapped parking spot, Not cool man.
Also can confirm they wouldnt answer phone when I called and not once did It ring when I was waiting a good 5 minutes for my order.
… moreT S
Usually, this place has been so consistent. But the last two times they messed up our order completely. And this time somebody dropped our pizza. And tried to place it off like nothing happened. Maybe they got new management or just a bunch of new employees . They did remake our pizza and and took over an hour and a half to deliver it. And it tasted good, but somebody needs to have a talk with these delivery folks.
… moreMichael Starks
The other Domino’s across town I don’t know what the difference is but their food is way better I didn’t like the pizza here My pizza sat for like 45 minutes before I picked it up but I do that at the other Domino’s and it still tastes good but this place the pizza was really really doughy like it wasn’t cooked
… moreKaytlin Porter
Ordered for delivery at 11:15 pm. Order never showed up. They were supposed to be open until 1 am. So I drove down there at 1215 to demand a refund because their phones said they were closed. There were still 3 young workers inside with the doors locked. Then i got an email that my order was cancelled. Why even come to work if you arent going to do the job? All 3 should be fired. Absolutely zero work ethic.
… more