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Order Mi hacienda – Vernal, UT Menu Delivery [Menu & Prices]
Mi Hacienda – Experience Authentic Mexican Flavor in Vernal, UT
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This restaurant is the best one in Vernal so far all-around when you consider price, atmosphere, service, and food. Service was top-notch!
Went out to lunch with a friend and the price was fitting for the portions and better or same than food truck prices. I really appreciated that in my two enchilada plate, I could try two sauces, so between my friend and I, we got to try four sauces and they were all good! The beans, rice, chips, and salsa were all on point! Exactly what I would expect. I also appreciated the pickled veggies that came with the chips. Food overall was flavorful and as expected without feeling too heavy.
Will be back with the family!
We have always loved Mi Hacienda and have had wonderful service in the past, which is why today was such a surprise. We went for my son’s birthday lunch with a group of 10, and while it started off great, things quickly went downhill.
Our waitress accidentally spilled part of a drink on my daughter — no big deal, accidents happen. But after our food arrived, she never came back to check on us. We all finished eating and sat for quite a while with our plates still on the table, hoping to order dessert for the birthday celebration. My husband finally asked someone for our waitress, we were told she had gone on a break. That struck us as odd since she was in the middle of serving a large table, and there was not handoff like I’m going on break and so and so will be taking care of you!
When the fill I waitress returned, she simply brought us our tickets. Never asking us how we wanted to handle the bill, I was planning on picking up the tab which I would have told the waitress if she had ever come back.
Then mentioned it was my son’s birthday and that we were hoping to order dessert. Her response was, “Well, it’s free,” said in a tone that felt less than caring tone. We thought maybe she would bring a desert menu, but she brought just the birthday, dessert, placed it in front of my son without asking if anyone else wanted to order something. Then she asked, in a rather dismissive way, “Did you guys want to sing? We’re short-handed.” It wasn’t so much the words as the tone — it felt like we were bothering her. We ended up singing ourselves, but by then the atmosphere felt awkward and rushed, as if we were being pushed out.
This all happened around 2 p.m., not even a busy dinner rush. The experience took away from what we had hoped would be a fun birthday lunch. We’ve always enjoyed this restaurant, but this visit was disappointing and not up to the service we’ve come to expect from Mi Hacienda. I had never seen this particular waitress before (short hair, redish bob). Wished we had gone somewhere else!
The beer was served with a frozen mug with a salted rim!!! This place was great!! 10/10. So far Vernal has a 8.5/10 for food I’ve eaten here!!!but this place ranks in my top 3!!!