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Swing by your local Popeyes at 507 S. Cumberland St. and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 507 S Cumberland St, Lebanon, TN 37087
Phone: (615) 994-8796
Website: https://www.popeyes.com/store-locator/store/restaurant_240778
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Popeyes in Lebanon, TN
At Popeyes 507 S. Cumberland St., Lebanon, TN, 37087, we don’t just serve food – we serve flavor. Our chicken is hand-battered, marinated for 12 hours, …
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Popeyes – Lebanon, TN Restaurant | Menu + Delivery – Seamless
Free Chicken Sandwich. Get a free Classic, Spicy or Ghost Pepper Chicken Sandwich (up to a $10.99 value) when you spend $20+. Add item to bag and offer will …
Reviews
Michael Richardson
Dropped by to grab a small dinner box and was surprised to see the lobby was locked at 10. Upon reaching the drive through I started my order and was told black beans have to be made again before the meal gets served and remembering it is National Wing Day I switched up to a simple 6 piece bone-in wings. They were terrible. I literally took one bite from the edge and threw the rest in the trash. The presentation alone was enough to make my stomach curl.
… moreCharlie Matthews
Clean facility, fast friendly service, fresh food. Can’t ask for more at a fast food joint. Side note – Popeyes has the best biscuits. Love that biscuit from Popeyes.
… moreLuis Molina
The chicken was hot and fresh. It had been a while since I ordered Popeyes. I’m not disappointed. The rice and beans were delicious—–I just tried the flounder sandwich and it’s delicious.——–Just tried the new truffle mayo and its delicious—-Update: the lemon pepper wings are delicious. All the wing sauces they use are good.
… moreAmie Knowles
I was prompted to update my review, so here it is. I went back to this location today at the request of a friend. We went through the drive thru and ordered a #1 classic combo and a #1 spicy combo. We were asked to wait at the speaker to order, then waited at the window, then asked to pull forward to wait. I ended up going inside and still had to wait. There was only one other customer there besides us. The employee asked me no less than 5 times what my order was. We waited 30 mins for 2 combos (would have left but we already paid). We got back home and the order was STILL wrong. We both recieved classic sandwiches with no spicy one. This was absolutely the last time I’ll go to this location. *Previous review – The food is as to be expected. The problem is that they consistently leave items out of my bag or give me wrong items that I didn’t order. I don’t go there often but I already know my order is going to be wrong so I go ahead and check the bag before I leave the window. It’s just frustrating.
… moreaustin hudgins
Waited for service over 30 minutes no one said anything it’s 8:43 on a Saturday and not even acknowledged after paid. I could hear employees talking about how crappy their job is.
… moreMichael Miller
Waited for over 35 minutes. A worker spoke to me after 20 minutes to let me know their system was down and asked me to place a mobile order.
I told her I already had, and it took them another 10 minutes just to gather the food items.
Several people walked in and out of the restaurant disgruntled as I was waiting for my food.
The one lady who assisted me was kind enough to give me a free drink, but sitting at the drive thru for anything longer than 15 minutes is INSANE.
Your industry has the word FAST in its name, so please work on that, systems down or not.
Also, I had a missing chicken sandwich. I didn’t like that because I waited all that time just for it to still be incomplete.
As great as the food is, the servicing needs assistance. Praying for you guys
… moreI told her I already had, and it took them another 10 minutes just to gather the food items.
Several people walked in and out of the restaurant disgruntled as I was waiting for my food.
The one lady who assisted me was kind enough to give me a free drink, but sitting at the drive thru for anything longer than 15 minutes is INSANE.
Your industry has the word FAST in its name, so please work on that, systems down or not.
Also, I had a missing chicken sandwich. I didn’t like that because I waited all that time just for it to still be incomplete.
As great as the food is, the servicing needs assistance. Praying for you guys
Nicole Arnoult
We stopped here after church since we are New Orleans natives and love Popeyes in general. The person that checked us out was on his third day and was sweet. However we had multiple problems both with our checkout and our food. My husband ordered the three piece tender combo and after checking out we realized we paid $13.29 just for this. Absolutely outrageous for the price. We could have got a box deal for $6 and bought the drink on the side for much cheaper. It would have been the exact same thing but for $6. So we literally paid almost $8 more just for a lemonade.
When we asked a manager about it afterwards they just shrugged and said you wouldn’t have gotten a drink. Definitely felt ripped off
We got home anxious to enjoy our food. Instead of a two-piece White I had a breast and a thigh, not sure why since I wanted white meat. My red beans and rice side tasted old and flavorless, my macaroni and cheese literally looked like somebody took three teaspoons and portioned out the mac and cheese. The container was barely even half full. I’ve provided a picture of this. The picture is exactly what I received, I didn’t even touch it. Craziest thing I’ve ever seen.
And my husband’s tenders were hard and rubbery. We ended up feeding them to the dog. Very poor quality
I’ve consistently had problems with this location. Things like ordering nuggets and getting them with breading on them instead of their normal crust. We don’t go here very often but nine times out of 10 if we do, we have a problem.
None of the employees ever seem to smile, not sure why….
Sad to say we probably won’t be back to this location.
… moreWhen we asked a manager about it afterwards they just shrugged and said you wouldn’t have gotten a drink. Definitely felt ripped off
We got home anxious to enjoy our food. Instead of a two-piece White I had a breast and a thigh, not sure why since I wanted white meat. My red beans and rice side tasted old and flavorless, my macaroni and cheese literally looked like somebody took three teaspoons and portioned out the mac and cheese. The container was barely even half full. I’ve provided a picture of this. The picture is exactly what I received, I didn’t even touch it. Craziest thing I’ve ever seen.
And my husband’s tenders were hard and rubbery. We ended up feeding them to the dog. Very poor quality
I’ve consistently had problems with this location. Things like ordering nuggets and getting them with breading on them instead of their normal crust. We don’t go here very often but nine times out of 10 if we do, we have a problem.
None of the employees ever seem to smile, not sure why….
Sad to say we probably won’t be back to this location.
Bobby Franklin
This will be my last time EVER going to this location.. Being a Louisiana native, I have patronize mini Popeyes. This location lacks any type of customer service. For the third time in a month I pulled up in the drive-through with one car at the speaker and after waiting 10 solid minutes still was unable to advance and place my order. No fast food restaurant needs to keep a car at the order speaker for 10 minutes. I was so frustrated I went inside. There I observed piles and piles of chicken ready to be served, no wonder it’s just sitting there. There’s one person that can barely take an order working the drive-through window another putting together sandwiches and some guy in the back who knows what he’s doing. No management no cashiers and many customers just leaving because they are frustrated. After standing at the counter seven minutes and no one even acknowledging the man in front of me nor myself, I left frustrated. My daughter was crying when I got back in the car because she wanted Popeyes so I reluctantly drove to The speaker once more. I waited four minutes for the car that was there placing an order to pull around. The cashier kept telling me to hold on, wait, look at the menu, well I know what I want already. Lord knows I’ve had plenty of time to figure that out. After I told her my order she took about three minutes to actually grasp it. Then when I ordered a second chicken sandwich. She literally said nothing for three minutes after which I said is there a problem???
I will not let this go. I will go to corporate and get some action taking on this location. This is the only Popeyes I have ever had this issue with. And every single time we have gone to this location it is nothing but problems. Either they fry your chicken in the wrong batter or it’s old and stale or they don’t even bother filling up the cop and now they are taking ludicrous amounts of time to take a simple order. It is apparently miss managed and whoever is managing it isn’t hiring enough people to do their job. I have had nothing but problems in the few times that we have gone to this location.
You can fry all the chicken you want but if you don’t greet your customers and take their order, you are losing money. Not only of your costing yourself money but you’re robbing your employees of money and you are robbing the company of money because you are wasting your product. Customer service should be your first skill. You have a good product and you are destroying Popeyes business by miss management . And it’s not right because Popeyes sells good food and they should be flourishing But instead customers are waiting on reasonable amount of time for fast food. 30 minutes to get two chicken sandwiches at a fast food restaurant when you have one customer in front of you is ridiculous. Absolute poverty when it comes to customer service. It could have been so good. I will drive 20 miles to the next location before ever going through this type of frustration again. But I promise you will not hear the end of this until someone over your head gets involved. I’m done
… moreI will not let this go. I will go to corporate and get some action taking on this location. This is the only Popeyes I have ever had this issue with. And every single time we have gone to this location it is nothing but problems. Either they fry your chicken in the wrong batter or it’s old and stale or they don’t even bother filling up the cop and now they are taking ludicrous amounts of time to take a simple order. It is apparently miss managed and whoever is managing it isn’t hiring enough people to do their job. I have had nothing but problems in the few times that we have gone to this location.
You can fry all the chicken you want but if you don’t greet your customers and take their order, you are losing money. Not only of your costing yourself money but you’re robbing your employees of money and you are robbing the company of money because you are wasting your product. Customer service should be your first skill. You have a good product and you are destroying Popeyes business by miss management . And it’s not right because Popeyes sells good food and they should be flourishing But instead customers are waiting on reasonable amount of time for fast food. 30 minutes to get two chicken sandwiches at a fast food restaurant when you have one customer in front of you is ridiculous. Absolute poverty when it comes to customer service. It could have been so good. I will drive 20 miles to the next location before ever going through this type of frustration again. But I promise you will not hear the end of this until someone over your head gets involved. I’m done
Rylan Cope
DO NOT GO TO THIS POPEYES, I promise if it’s a 30 minute drive to the nearest one it’s well worth it, take yourself to Nashville and get some Hattie B’s or at least find a popeyes that isn’t the trap houses of restaurants. This place stinks every time I go in, and it’s not a chicken or food kind of smell. It smells like fish and dirty grease. I’m honestly appalled this establishment is even still standing. There’s never anyone in the drive through when I drive and after multiple times of going, I absolutely see why. You WILL wait 30 mins to get shorted a chicken strip even tho you bought a 3 piece meal and the customer service is the sum of a bunch of grown folks that are mad at the world and so they take that out on customers. Rude, stinky ,slow, and a waste of money and time entirely. Seriously drive anywhere else because the time you’ll spend waiting in this drive through you could find something better in your vicinity.
… moreDalainah Ferrell
I had a great experience having lunch today! My food was fresh and the new general manager was super friendly. The restaurant was the cleanest I’ve ever seen it! Great job!
… more