1.9 – 58 reviews • American restaurant
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in
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A M
Decent food for an airport quick serve causal place. I got a veggie sandwich and requested a side salad instead of fries. It was not on the menu but the server was king enough to make the switch for me.
Don’t expect a large menu or fine dining and you will be fine.
… moreVal Carson
Awesome!!! Good airport experience and I realize everyone has their own experience but I must have come at a different time because my food was DELISH…best breakfast in a while. Then they made a drink with breakfast…service great! Harley was pleasant and just good Southern hospitality. So then manager came in and she was just as warm and cordial! So, they get stars from me…and they are not an embarrassment to Jackson. They are the first sign of Jackson when people arrive to the city….
… moreEvelyn Mason
The server/bar tender appeared to be disappointed that she had be at work to take my order! There were about 5 customers that received the same poor customer service. Then she used her phone to FaceTime with her son while customers waited for her to get off the phone…non emergent call.
The Breakfast Sausage Sandwich was okay. Sorta pricey!
Jackson leaders should travel to other cities to see restaurants in other airports…Riverbanks Bar & Grill is just mediocre at its best!
… moreAniruddha Parwekar
This was one of the worst experiences I’ve had at an airport restaurant, and I should have walked away. I ordered a burger and water, then quickly changed my mind and asked to remove the water. I was told this wasn’t possible. I then requested that the entire order be canceled, which was also refused. Out of courtesy, I went ahead and paid for what turned out to be an overpriced order.
About 10 minutes later, the burger arrived, but both the fries and the veggie bean patty were cold. The server never checked back to see if everything was okay. Overall, it was a very poor experience, and I will not be returning.
… moreErica Denson
This was the WORST!!!!! I was brought a Sierra Mist with obvious dark soda on the top. I asked what it was and the waitress abruptly stated “it’s POP!!!” I could care less I don’t want to see dark soda on my clear soda period!
Food is overpriced even for the airport!
Lastly the waitress dumped my food and NEVER came back! I had to ask the bar tender to cash me out so I could board my flight! I was there all of 45 minutes and didn’t see her AT ALL!!!!
Do better or close down!
… moreMichelle C.
The Riverbanks Bar & Grill fell short in terms of wine selection. On my recent visit, despite prompt service from Kiara, the new staff member, there were lapses in attention to detail. The serving of wine with a straw and a lack of follow-up service left something to be desired. Also, the tables were not promptly cleaned. Unfortunately, with limited alternatives at the airport, it remains the go-to spot.
… moreJarrod Winters
I walked into this restaurant and the server was sitting down at the tables on the right with another person talking , never acknowledge me as I walked in , I sat down at the area to the left when you walk in and waited , As I proceed to get my things and leave then the young later asked me was I ready to order.. I responded to her NO I am leaving , THAT WAS THE MOST RUDEST AND UNPROFESSIONAL PLACE I EVER BEEN IN AT JACKSON AIRPORT !! I would NEVER go there again ..
… moreFred Lazo
During my visit, I waited approximately 20 minutes before my order for a drink and chili cheese fries was taken. While I received my drink promptly, I waited an additional 35 minutes for my fries, which unfortunately never arrived. It appeared that the restaurant was understaffed, which seemed to contribute to the delays.
As the only restaurant in the terminal, I believe that addressing the staffing issue could significantly enhance the dining experience for your customers. Hiring more staff would likely improve service efficiency and overall customer satisfaction.
… moreJason Puhr
Just an all around bad restaurant experience. They seemed to be understaffed. The food was sad, and the prices were high, even for an airport restaurant.
… moreJennifer Payne
The breakfast menu doesnt contain a single item that doesn’t include eggs, which is frustrating since it’s literally the only food available. Also tried eating lunch here, but waited for the server for 25 minutes before giving up.
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