Karen Ready-Lloyd
Went out with some friends for the first time to the Loft and we were all impressed with what we were walking in to. Great atmosphere and waitress was very pleasant. However, we all ordered meals and only two of us Got the correct meal, they took the incorrect meal back and by the time they delivered the right meal the rest of us were done eating and the scallops were not cooked all the way had to send them back to recook. We reached out to the waitress to check if they would comp in anyway for this inconvenience, she had to check with the manager, and to find out that all he offered us was a free small ice cream. After that, we asked to talk to the manager, explained to him our inconvenience we went through and he was very unprofessional and said accidents happened, after going round and around on this, he offered to remove a beverage from our bill. That’s all we got. I am very disappointed with this. I have worked in this industry before and would never treat a customer that way. I would have offered to comp that meal for their inconvenience even if it came out of my own pocket. Not to mention because it was so late , we had to take the scallops to go to go, tried them when got home, and they were horrible. Very disappointed. And FYI this is my first Yelp.
… moreLawernce Driscoll
It’s been 5 years since we’ve been to The Loft. Friends and I always loved their pizza, rather pleased it was still as we remember, very good! Could’ve come out a bit sooner as it could’ve been hotter but still good. And not skimpy on the feta! Server was new, but did a good job especially as they got busy
… moreHeather Ramos
Waited an hour and a half for our food. Got our to-go orders before our actual meals even came out (like 15 minutes after we ordered it). Orders were wrong. Waitress was completely miserable. So miserable in fact that I felt bad for her. She didn’t smile once, she was rude, and simply seemed put out to being there. Having worked in restaurants before, I know how tough it can be so I always give the benefit of the doubt. However, this was not our first dining experience with her and the impression was the same this time around. I believe this restaurant could be a little more successful with a MUCH smaller, focused menu and a change in wait staff. The menu is too overwhelming for the guests so I imagine it’s just as overwhelming for the cook(s). I did voice my concerns over the phone with the manager, and she very pleasant to deal with. This place (Strafford Farms) has been around for a very long time so I hope they can take the appropriate measures to stay in business.
… moreJohnny Byrnes
Great bar tender. Very friendly and attentive. Good beer selection! And good food! Everyone that goes there is friendly. Great place for bar food and beer, meet up with friends after work. I’d definitely check it out if you are looking for a friendly, relaxed atmosphere with good food and a pretty good beer selection. With a few local beers on draft.
… moreJ. Charles Moakley
Mother’s Day at the Loft was absolute chaos! We arrived on time. Walked into the Loft through and passed the buffet line. Three waitresses were in discussion at the end of the bar when I interrupted. Cassie was our waitress and under the circumstances did a great job but she had too much to do. At one point she actually had to run downstairs to get more plates.
The food was good but the eggs and French toast was cold as was the eggs Benedict. The fruit bowl was empty and there were no small bowls for it. The beans and strawberries were hot. I went back to the buffet but there was nothing refilled but a waitress said to other customers that refills of the food trays would be soon. Ten minutes later nothing had happened.
In summary, the wait staff should be commended for their hard work. They were apparently understaffed . The food that we were fortunate to get was good but cold. It was a very memorable Mother’s Day
… moreAlexa Laythe
Fantasic food, service, and spirits. The biscuits and gravy were sweet, which threw off the southerners we were hosting. However, they said it was really good, just different! The French toast was AMAZING, and their house maide lemonaid was delicious!
… moreBrian Mclean
Great place to hang out but evertime i eat there it reminds me why i dont eat there wish the food was just a little better
… moreJames Orfanides
To start off I got the calamari which was definitely frozen wasn’t bad. Then I ordered the turkey dinner which was really good I did like it. The server slash bartender was excellent. Food there is okay prime rib not my favorite I’ve had much better go there once in a great while not my favorite place. We go to a lot of different restaurants. Strafford Farms would be last on the choice list.
… moreSherry Sears
Have been coming here since 1986. Warm, friendly atmosphere. “Where everybody knows your name” kind of place.
Meal quality is erratic, often falling far short of the mark. Appetizers generally 3/5 stars.
… moreBart VonDoom
Just been there tonight, I had hopes about this place and wanted to celebrate with a meal out for the family and I am SO disappointed! We arrived around 7pm and there were 4 tables with people for two waitresses. One stayed behind the bar talking to either friends or regulars for most of the time we were there, the other one with dark hair was running around like crazy trying to deal with the tables. After a good ten minutes and two more tables filled with new customers, we were finally asked if what we wanted to drink. Drinks arrived promptly and we were asked what we wanted for food. Kids and I were ready but not my wife. From there we waited an extra 15 minutes before she showed up and asked again. Kids asked for fish & chips and a slice of pizza, I ordered rear sirloin tips and my wife was up for quesadilla. After a nearly 30 minutes wait, I asked the dark haired waitress if the food was soon to come as my kids were getting impatient who nicely answered she would go and check with the kitchen. At that time, the other waitress did not move from the bar and was still talking with the same couple of customers. Food arrived like two minutes later and sadly, most of it was bad (pics attached). Rear sirloin tips were over cooked, felt more like chewing gum than anything else, and french fries were clearly made from frozen, no sauce. Fish and chips, the fish was dry and under cooked and the fires were, well, made from frozen and tasteless, came with no sauce nor condiment. Pizza slice was overcooked (melted cheese was black) and my son said it was “too spicy”. Only the quesadilla was actually pretty good. When I asked for mayo, I was looked at like I was an alien. We ate what we could and asked for the bill. When we left, the blonde waitress finally started to move away from the bar and serve tables. I am seriously disappointed since the place looks nice and has potential but the food and the service were such a let down, this would be a first and last time! I am not coming back to that place and will make sure friends and family know what to expect and would obviously avoid to go there. 2 waitresses for a Friday night is not enough, especially when one has clearly decided she would spend more time chatting with her couple of friends than doing her job. I feel bad for the young dark haired waitress who spent the evening running around, trying to make up for her lazy colleague. Also, I truly believe the kitchen staff needs to improve their cooking skills, especially when a restaurant made pizza taste worst than a Walmart frozen pizza. Don’t know if they were on a bad night but I DO NOT RECOMMEND and will definitely avoid this place for sure! They lost a bunch of first time customers tonight! More than $60 for this is also a complete rip-off!
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