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Hai House – CLOSED, 150 Worth Ave, Palm Beach, FL 33480, US …
Get more information for Hai House in Palm Beach, FL. See reviews, map, get the address, and find directions.
Refreshed Hai House to reopen Thursday – Palm Beach Daily News
Hai House, the year-old Palm Beach restaurant that has been … Hai House then partnered with South Florida Asian-cuisine chef Kenny …
Hai House, West Palm Beach, FL – Reviews, Ratings, Tips and Why …
Nestled in the heart of Palm Beach, Hai House has quickly become a beloved destination for those craving Chinese-American cuisine.
Reviews
Anthony Fares
We heard rumblings of this place for a couple years so it was much anticipated. The restaurant itself is gorgeous, and I can see why it took so long to open. We had dim sum (shrimp gao, pork pot stickers, ribs), and a few entrees. The ribs were actually delicious but the dim sum itself was a bit underwhelming in terms of flavor. Which is absolutely no excuse for the pricing. The general tso chicken was good but it was definitely on the salty side. It needed a more sweet flavor to it. The fried rice tasted super soy saucy, lacked a richness in flavor also but it wasn’t bad. Overall this place gives me more cocktail vibes rather than a true Chinese restaurant. Essentially it’s regular american Chinese food wrapped i na very fancy restaurant. It did not do it for me.
… moreCourtney Roy
Don’t be fooled ….there is only one Chinese restaurant in Palm Beach that’s worthwhile and that’s Hai House.
The menu has included some great items. Try the Mongolian Beef, you will not be disappointed.
There’s always an upbeat feeling as well as a high level of energy running through the room.
The bar is a great place to stop early in the evening for happy hour and dim sum. The servers are always attentive and anticipate all of your needs.
As a local we look forward to dining at Hai House at least once a week It’s one of our top three in Palm Beach.
… moreThe menu has included some great items. Try the Mongolian Beef, you will not be disappointed.
There’s always an upbeat feeling as well as a high level of energy running through the room.
The bar is a great place to stop early in the evening for happy hour and dim sum. The servers are always attentive and anticipate all of your needs.
As a local we look forward to dining at Hai House at least once a week It’s one of our top three in Palm Beach.
Joel Cohen
We went to Hai House with another couple about 4 days after they opened. Ordered a lot of different things. Scallion Pancakes were very tasty but small. Not enough to share between 4 people. Mandarin Beef was just sliced steak not traditional style. Good but very expensive at $42. Tried a few other dishes including General Tso Chicken and enjoyed all. They needed more time to get their act together. We decided to go back a few weeks later and had a really different and good experience. Bao Buns, Spicy Shrimp Rolls, Dumplings, all excellent. Service was very good and we had an excellent meal. The food was very much improved and we will be back!
… moreJason Robinovitz
We were all pretty disappointed with Hai House. While our waitress was nice, she was barely trained and did not listen very well. She did comp a drink when she messed up the order. Unfortunately, our waitress had no idea what liquor was behind bar (she thought Don Julio was a bourbon) and did not carry a spirit’s list. Further, she wasn’t well trained on the tastes in the menu, i.e., she really couldn’t describe the menu items very well. I shared the Peking Duck with a friend; it was good, but not memorable (Komodo in Miami was much better). For me, the most disappointing aspect was the bar. In this day and age, I don’t know how a high end restaurant doesn’t use large, clear, ice in cocktails, it truly boggles my mind. Further, the whisk(e)y selection was lack luster; a restaurant in Palm Beach should have an excellent selection. While I probably wouldn’t complain if someone wanted to go there for dinner, I wouldn’t choose to go back. I suspect that the Hai House will suffer the curse of every other restaurant that’s shared that location, hopefully the next concept will get it right.
… moreMarnique Hollis
It was a great place to celebrate my birthday turn up. I’ve never experienced a high end restaurant on Palm Beach Island but I’m very happy and appreciative that Hai House was my first. I loved their Char Siu Ribs And House Wings. Everything was fresh and made to perfection. I also was very shocked when I tried their wontons. I never had them fresh before until I ate at Hai House. I usually get them at regular Chinese restaurants and they have nothing on Hai House.
… moreMACK LAW OFFICES
What a disappointment sad to say. I was hoping Hai House cuisine would have tasted much better. Lets hope they make some serious improvements with their flavors and NOT over cook vegetables.
In reply to your followup comments to my review, I see you are not being sincere with your non-five star review replies. Rest assured I paid with my American Express Platinum card that clearly states my name on it.
I will not be back, nor will my neighbors. Although Echo restaurant is not classified as Chinese, they do specialize in Upscale Asian cuisine and are true to their near 175+ google reviews.
… moreIn reply to your followup comments to my review, I see you are not being sincere with your non-five star review replies. Rest assured I paid with my American Express Platinum card that clearly states my name on it.
I will not be back, nor will my neighbors. Although Echo restaurant is not classified as Chinese, they do specialize in Upscale Asian cuisine and are true to their near 175+ google reviews.
Redmon Ramsaran
I write this with sadness as I’m so disappointed with this place. But these reviews are important and various members employed here asked me to speak up.
We sat at the bar as it had open seating. Ordered drinks and food. I saw the young lady input everything. Our drinks were made fresh and served right in front of us.
We waited almost two hours for our food, multiple went to check on it and when it finally came out it was a major disappointment. The food lacked everything. From flavor to being authentic. It was by far the worst “Asian” food I’ve ever had. It almost tasted like frozen grocery store food that was reheated. We even ordered an appetizer that never made it out until the bartender went back several times to check on it. Seems as though they lost the ticket or forgot the order and ended up rushing the order. Not to mention any of the requests made with the food was not even made. We told them to not even worry about it and cancel it. I did pay the bill but when asked how it was I advised that this was foods I wouldn’t even serve my dogs.
I believe Andrea is the hostess at the front. She checked in with us and apologized and advised to call and speak with Manny the manager. I made two phone calls and haven’t heard back.
With the rave reviews I saw a while back and looking at Hai Houses social media I just knew it would be amazing… however I learned they recently transitioned and had closed down for a while and reopened under new everything.
The one positive thing I can say is that the two young ladies behind the bar that night (Christmas Night) are amazing and so sweet. They felt our pain and tried to do whatever to make it better. Unfortunately I do not recommend this place… not a good look for Palm Beach Island at all.
… moreWe sat at the bar as it had open seating. Ordered drinks and food. I saw the young lady input everything. Our drinks were made fresh and served right in front of us.
We waited almost two hours for our food, multiple went to check on it and when it finally came out it was a major disappointment. The food lacked everything. From flavor to being authentic. It was by far the worst “Asian” food I’ve ever had. It almost tasted like frozen grocery store food that was reheated. We even ordered an appetizer that never made it out until the bartender went back several times to check on it. Seems as though they lost the ticket or forgot the order and ended up rushing the order. Not to mention any of the requests made with the food was not even made. We told them to not even worry about it and cancel it. I did pay the bill but when asked how it was I advised that this was foods I wouldn’t even serve my dogs.
I believe Andrea is the hostess at the front. She checked in with us and apologized and advised to call and speak with Manny the manager. I made two phone calls and haven’t heard back.
With the rave reviews I saw a while back and looking at Hai Houses social media I just knew it would be amazing… however I learned they recently transitioned and had closed down for a while and reopened under new everything.
The one positive thing I can say is that the two young ladies behind the bar that night (Christmas Night) are amazing and so sweet. They felt our pain and tried to do whatever to make it better. Unfortunately I do not recommend this place… not a good look for Palm Beach Island at all.
Leon Tirsch
One of the most disappointing food experiences in Palm Beach,
Bad service – 20 minutes to get drinks – they charged us for Ice on the side, Dumplings were served cold half the appetizers did not arrive until 15 minutes after the first, Fried Fish was fresh but the sauce was so tart it was uneatable. etc etc.Manager simply walked away when we complained. Expensive, bad service and terrible food
… moreBad service – 20 minutes to get drinks – they charged us for Ice on the side, Dumplings were served cold half the appetizers did not arrive until 15 minutes after the first, Fried Fish was fresh but the sauce was so tart it was uneatable. etc etc.Manager simply walked away when we complained. Expensive, bad service and terrible food
Shari Franklin
One of our go-to spots in Palm Beach. Love coming for happy hour, having a cocktail and dim sum, and then staying for dinner. The Mongolian beef is one of the best I’ve ever had, same with the fried rice, egg drop soup and lo mein. My husband loves the Peking Duck. Just a great all-around, reasonably priced place. Happy to have it on the island.
… moreDoug Anderson
The joint was jumpin last night…Palm Beach has always needed a terrific Chinese restaurant and now it has one. We started with Shanghai soup dumplings, spare ribs, that very special kale dish they do and a few other things……….yum. Then Mongolian beef and broccoli and Peiking duck. 4 of us shared and everything was great. Indeed, Hai House has gotten better every time we’ve been there. We were lucky enough to have Paula looking out for us so service was terrific……..hard to accomplish in such a short time. We are very happy to have Hai House in the neighborhood. We grew up in New York and this is every bit as good as anything there.
… more