Hours
| Sunday | 11 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
Address and Contact Information
Address: 2145 Main St E, Snellville, GA 30078
Phone: (770) 674-0798
Website: https://jjfishchickenga.com/
Menu Photos
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Reviews
When I arrived, the restaurant was very busy, which is understandable for a new location. It’s always encouraging to see a business draw a crowd. The staff appeared overwhelmed, but I remained patient and hopeful that the food would be worth the wait. After placing my order, I was told it might take a while, which I accepted. However, the actual wait time ended up being approximately 45 minutes from ordering to receiving my food. For a fast-casual seafood restaurant, that is an extremely long time, especially when there was no communication or update during the wait.
After nearly three-quarters of an hour, my order finally arrived. I had ordered fish and shrimp, expecting a fresh, flavorful meal after such a long wait. Sadly, that expectation was quickly crushed. Both the fish and the shrimp were severely overcooked. The fish was dry, tough, and lacking any moisture, making it difficult to eat. The shrimp were even worse—rubbery, hard, and clearly fried far too long. Instead of being juicy and tender, they were almost chewy and unpleasant.
Overcooked seafood is especially disappointing because it is something that should be handled with care and precision. When seafood is done right, it’s delicious and satisfying. When it’s done wrong, as it was here, it becomes virtually inedible. In this case, that’s exactly what happened. I tried to eat what I could, hoping maybe it was just one bad piece, but it was consistent throughout the entire meal. There was no part of the fish or shrimp that tasted fresh or properly cooked.
Given the long wait time and the poor quality of the food, I felt that the overall experience simply wasn’t worth it. I considered bringing the issue to the staff’s attention, but they were clearly overwhelmed and rushing to keep up with orders. While I sympathize with how busy they were, that doesn’t excuse serving food that is so poorly prepared.
I truly wanted to support this new business and give them a fair chance. I understand that opening a restaurant is difficult and that it takes time to work out operational issues. However, customers still deserve well-cooked, edible food, especially after waiting nearly an hour.
Unfortunately, based on this visit, I will not be returning. Between the excessive wait time and the extremely overcooked, disappointing food, this experience fell far short of expectations. I hope that management takes feedback seriously and makes major improvements in food quality, consistency, and service. With the right changes, this place could improve, but for now, I cannot recommend it.
For anyone considering trying J&J’s Fish and Chicken in Snellville, I would advise waiting until they work out their issues. As it stands, my first visit was frustrating and unsatisfying, and I left feeling disappointed rather than impressed.
Until they can adopt a more disciplined crowd management approach to reduce the hood, flea market feel of the interior environment, I will not be returning to this establishment.
I waited about 30 minutes in line and another 45 minutes for my order. I ordered four catfish fillet plates but was given four whole catfish plates instead. When I tried to have it corrected the staff near the register ignored me. I waited about 15 minutes just trying to get someone’s attention. When I asked the cashier for a refund she looked at me without responding and continued taking other orders. After waiting another 20 minutes without assistance I honestly left.
The most frustrating part was getting home and realizing the food quality was very poor. The fish was extremely hard with barely any meat and the fries tasted like they were cooked in old oil. It was so inedible.
I attempted to call the next day to resolve the issue but was placed on hold for 30 minutes before hanging up.
This experience was disappointing from start to finish from customer service to food quality. I won’t be returning to this location.
Disgusting
Disgusting
Disgusting
Order 735
Customer service in nonexistent though. Check it out if you get the chance but not during rush hour.
Yes, depending on the time of day, there are higher wait times, just like any restaurant, it’s not a new concept.
Food was hot, good, and satisfying.