James Landon
Food was ok at best. The chicken fingers were fairly good, popcorn shrimp were ok. Son got the jumbo shrimp which had a difficult time holding onto the breading. Service was slow and uninterested in doing a great job. It wasn’t really busy, so not sure what happened. Fatz-auce was good, so there’s that. Will definitely not be stopping here on the way back home.
… moreRick Stephens
The ribs were good, so was the Calabash Chicken and shrimp. The baked beans didn’t seem like much more that pork n beans out of a can. Order was taken fairly quickly, but seemed like a long time before the salad came out.
… moreComPleXMeTa4
My very 1st time at FATZ. It was good. Ther service was nice. My waitress Tracy was real nice. I got the lunch special as u can see in my pic and it wasn’t over priced.
… moreJacob Mensendike
Had never been to a Fatz before and I was sold on the hospitality and generous portions. Definitely recommending this restaurant for anyone who likes chicken.
… moreJ Bass
Inspire of some of the more negative reviews, we had a mostly pleasant experience.
I say mostly pleasant because there was a loud baby a couple tables down(not the restaurants fault) & the ribs my wife ordered were slightly on the dry side.
Other than those 2 things – our experience was great. The waitress was super sweet to us & kept our drinks full & the soft bread coming.
At the end of our meal i asked to see the manager in order to thank him for hiring our waitress. They were surprised but thankful. My wife requested a military discount (i had my VA card) & they gave a 20% off.
Our bill came to $28 & we left $40 & told the waitress to keep the change.
Anyway, i say give this place a chance. If you have bad service – explain to the manager. If you have good service – let the manager know.
… moreChad Mitchell
Came in with my family over the weekend, food was good, service was great. But unfortunately one of the managers made us feel uneasy. Could definitely tell that she was under the influence of something! Didn’t know y’all hired drug users!! My wife and I generally love coming there, but now we may not be back !
… moreMeaghan McPhee
It’s my husbands birthday. My server Ashley was great. The manager tried to make it a better experience. However, we didn’t receive an appetizer (the manager compensated it with a dessert that were still waiting for after 20 minutes) and my ribs were so over cooked I couldn’t pull them apart. So an $80 meal wasn’t worth it and I’m leaving hungry. They need a better kitchen staff and possibly a better back of the house manager. We will not be coming back.
… moreJohn Sluder
Prime rib was cooked but cold in the center. It was rectangular and tasted like it was plopped out of a bag straight from the fridge. Their fix was to nuke it. Yep. Drink was refilled once and manager was unapologetic and had nothing to say to us about our poor visit. Could have walked over to Waffle House and gotten a MUCH better meal for half the price. DO NOT RECOMMEND this place!
… moreJustin Grant
The service was good after a considerable wait time and the food actually wasn’t to my liking. I had fried fish with calabash popcorn shrimp. It was too greasy and the breading seemed to over power the fish both in texture and in flavor. I didn’t finish my order at the restaurant or for left overs the next day. It ended up getting tossed out. The hostess and waitresses we encountered were very friendly and courteous. I just didn’t like what I ordered. The poppyseed rolls were good, not crazy good, but good.
… moreMandy Wildman
I really hate to leave a bad review, especially as we have had several good experiences at other Fatz Cafe locations.
The welcome was warm, but the problems started at the table, where one waitress was training another one. The one doing the training had clearly not been trained properly herself. We are a family of five, and we took a while to order. The service started out okay, but then after we ordered the food we were completely abandoned for about 45 minute. No offer of more beverages, and no food.
When we looked around for the manager she was actually kissing and cuddling with a man we had to assume was her boyfriend or husband. She was doing this in full view of our three teenage children and other patrons.
The wait staff seemed confused and unsure of what they were doing. They also seemed to be in various disagreements with each other. It was surreal.
When the food finally arrived the two sandwiches my daughter and I ordered were cold, along with the fries.
The manager finally arrived after we flagged her down and she did everything she could to make things right, including giving me my sandwich for free.
By then it was too late. Our evening was ruined. The manager (Kelsey) was good at apologizing and giving away free food, but she was not well-trained and she did not set a good example to the wait staff or to my impressionable teens. Sorry, but 3 stars was generous in this case.
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