India Richardson
I ordered a cheese pizza with no cheese it was burnt. the black lady manager was very nasty when I asked her to remake my pizza. She said that it would come out the same way so its no point in a remake. Very loud music could not even hear myself think. I never had this service from this Papa John’s! I will not be going back.
… moreBrent
They got our order wrong, leaving off several toppings that were part of the base Pizza.
Barely enough cheese to cover the pizza and in many places there was none.
They leave a ring of crust around the outside so deep that you miss out on a lot of toppings so a large is more like a small.
Tried to call, but made the mistake of pushing five for the manager and kept getting put back on hold numerous times.
Never again.
… moreDaimian Griffith
Everything was just thrown together, missing ingredients and none of what I ordered was cooked all the way through
… moreKenna “Kizzie” Hertsch
Whhhhyyyyy is all my cheese on the pizza slid to one side???… its okay.. won’t get another dime
… morethurdell dent
The associate ( Gardenia) was friendly, helpful and informative. She had a pleasant attitude. The pizzas were made well.
… moreEdward F
Pizza came wrong. Showed the delivery driver. He did nothing just said to call the store. Called the store. Person acted like we were wrong and ended up hanging up on my wife. I called back to find out what was wrong and got the same hang up… not sure what I did wrong trying to order a pizza. Don’t waste your time here. Did speak to the manager after. She seemed helpful but to little too late.
… moreBrooke Graichen
The manager in there, I didn’t catch her name, but she had blonde hair she is amazing! She was working all by herself and she should definitely get a raise!!! She was awesome. Food was good I carried out but she was phenomenal! Great employee
… moreCrystal Greene
Went to papa John’s yesterday the manager Ashley was so helpful she was working by herself but she made sure to help me and get my food ready on time. She always helps me everything I come in
… moreM
DONT WASTE YOUR TIME! Don’t even bother ordering anything, you won’t get it and you won’t get a refund!!
I ordered delivery and it took 2 hours to be delivered. Using the tracker, it shows it was out of the oven within 25 minutes. When I finally got the cold congealed mess they made me come outside to get from their car, the toppings were all wrong. And I can’t even get a refund because nobody will answer the phone!! I’ve been on hold 20 minutes.
… moretimothy kruger
Go to hopewell don’t waste your time at petersburg. The first time they lost one of my pizza for pickup. How do you loose 1 of 4 pizzas. Tonight I gave them another try. I ordered 4 pizza on the app for pickup. Low and behold the app said pizza is ready. I walk in and they say waiting on last one. She made it as I waited while the other 3 sat on the shelf. I counted 8 pizzas come out the oven while I waited. The question again how do you loose 1 of 4 pizzas when the tickets print out and you put the sticker on the box. 3 of them were made 45 minutes earlier. why wasnt the last one made also? This happened to me both times going to this store. Nothing but a sorry we are making it now.
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