Daniel Orsinger
If you’re ever in the mood for a quiet, retro experience, try the Arby’s in Oak Park Heights at night. It’s a whole vibe and I’m here for it. I feel like I just stepped straight into the ’90s with how well preserved their unchanged decor from the past 30 years is. Honestly, it was oddly therapeutic to the soul. ☺️
… morePlainsman 576
6/1/24 Noon. A good experience. Had regular fries with cheese dip and the new orange shake. Very good older woman cashier. Not busy inside. Mostly drive-thru.
… moreLisa LaManna
The employee whom took my order was a complete jerk. He was crabby and very rude. Ill never ever come back to this Arby’s!
… moreMatt Gurnsey
Had an order with 3 beef and cheddar on it. All 3 looked like this. No cheddar. It was a mobile order too, so I know it was entered correctly and the order history confirms it.
If eating in it may be worth taking a chance to eat here, then you can take order back and get corrected. But if drive thru or to go, 0 out of 3 correct aren’t very good odds.
… moreNathan Palmer Jr
This is literally all the sauce the put on my sandwich. It’s plopped together like someone who is a terrible Tetris player made it. And the bun is hard like it’s sat out for the last couple hours, for some reason.
… moreJohn O’Grady
I did not realize an Arby’s experience could be this bad. My wife and I walked into this Arby’s on 1/23/25 at approximately 8:15pm (they were scheduled to close at 10:00pm). No one was at the front counter to take our order, no big deal as it was very quiet and I’m sure employees were starting the cleaning routine. We stood and waited for a few minutes and still no one acknowledged we were in the restaurant while we could see one employee clearly hiding in the kitchen area and two other employees arguing about who should go to the counter and take our order “I have too much stuff to do” was a comment made by one of the employees- again, they were open until 10:00pm!! This was not like we were walking in at 9:50pm.. it was 8:15PM! Eventually we turned around and went down the street to Taco John’s.. where the employees were happy to take our order and serve us fresh food (even though they were in the process of their cleaning routine as well). If I were the Manager of this location (or the franchise owner) I would be extremely disappointed in my staff. If I were one of those 3 employees, I would be completely ashamed of myself. Both my wife and I have worked in fast food and I cannot imagine simply refusing to take a customer’s order during open hours. I mean, if you weren’t going to take our order just lock the doors.. just close down the lobby. I did not know an Arby’s experience could turn out this way, it’s typically an above-average experience for a fast food restaurant. This has got to be the worst Arby’s restaurant in the state of Minnesota and reading some of the other Google Reviews I’m not alone with this opinion. Zero Stars, I mean we didn’t even get to place an order.
… moreMark Netzinger
Used the drive through and got a pretty awful response from the woman who was taking my order. I asked for my fries to be well done and she ignored my request and said “what to drink?” I repeated please make my fries well done and she did the same thing 3 times then told me in an awful screaming voice “I heard you! What to drink?” I just said never mind and drove off. Talk about unfriendly!
… moreHalley Christensen
Would give this store zero stars if that was possible, ordered thru DoorDash today and the food was very poor quality, tried calling the store and the general manager Jose Flore was arguing with us and didn’t care nor wanted to help, So we went up there to see what could be done and Jose flore grabbed all our food and threw it away and told us “now you can go get a refund from DoorDash”. Extremely unprofessional, rude & embarrassing especially being a general manager.
… moreBrendan Salzman
Went through the drive through for lunch with the family. I ordered 6 different items and was asked “is that it?” After each item I requested. Had his underwear completely exposed at the drive up window and then, to top it all off, got our order 100% wrong. With the amount of time we already spent in the drive through line, we were not able to go back and correct the order. I can’t blame the employees, at least they showed up. But there was definitely a lack of good management.
… moreGary Standish
Bun was hard and stale. Asked for Arby’s sauce. Got horsey sauce won’t go back there
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