Country-style diner with counter seats for American eats like breakfast fare & burgers since 1945.
Address and Contact Information
Address: 275 NE Spanish River Blvd, Boca Raton, FL 33431
Phone: (561) 395-4929
Website: http://meetmeatthegriddle.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
The Griddle
The Griddle Delivery Menu | 275 NE Spanish River Blvd Boca Raton
The Griddle Restaurant | Boca Raton FL – Facebook
Reviews
Fairly priced – American Novelty nook.
When I approached the front counter, the woman working there was busy with side tasks and told me to go find the waitress who was clearly already running around handling multiple tables. She even called out to the waitress a second time, and the waitress responded, “What are you doing? Why don’t you help her?” That interaction alone told me everything I needed to know.
Both employees seemed uninterested and disengaged, but I was especially taken aback by the woman at the front counter. Even when I mentioned I was ready to order, there was no effort to assist, no acknowledgment, and no sense of basic customer service.
I ended up walking out and going next door to the coffee shop instead.
I believe in supporting businesses and uplifting great service, not tearing places down. But this was truly a disappointing first impression, and I hope sharing it encourages the management to improve the guest experience.
Update: I went back a really nice young man helped me. Found hair in my food. So it’s a hard pass moving forward.
The pancakes were stiff as a board like they were just reheated over and over. So I asked our hostess if I could have toast instead… Sure, I finished my meal still no tosted… I even cleaned up the table thennn my toast came out. OK, no biggie. I ate it and asked for the check… sat around waiting, finally got it, so I decided to just get up and pay & here is why I felt the need to say something!
Our hostess was in the kitchen she came out touched the door touched her face Thennn went to the open sliced bread Jammed her hands in it NO GLOVES flipped them all around & back into place then tied the bag came to me and checked me out! So was that the same bag of bread she made my toast from??? Mmm
Never Again. I’d rather eat at McDonald’s even though I dont.
This by no means is to get anyone in trouble, but please, you must have a conversation with your staff about handling food. Unacceptable!!! You can not touch your nose, mouth doors, and then put your dirty hands inside the bread bag and flip them all around.
I came here based on the reviews and left very disappointed. When we first arrived, a server with brown hair and glasses on her head seemed to be frustrated . As we walked in, she did not greet us and instead pointed towards the back of the restaurant and said “Sit back there”. She then rolled her eyes as she rushed to one of the tables and let the other server know it was “her table” and to not take their order.
Our server was Joanne and she was wonderful. She was very personable and the only good part of the experience.
After ordering, since we sat in the back of the restaurant, we were able to observed everything happening. We watched as the server with brown hair and glasses on her head, grabs food from the kitchen window and eats fries off a customers plate. Yes, off a customer’s plate. I wish I was kidding. She then took that plate and served the customer their food. I was dumbfounded and in disbelief. Then we observed the owner eating at the same kitchen window while preparing bagels and toast for customers. We could tell they are very comfortable with eating food off customers plates and while preparing food. This is completely unprofessional and incredibly GROSS!
We received our food and it was okay. The biscuit was hard as a rock. It was so hard you couldn’t stab it with a fork. They replaced the biscuit and I could tell it was microwaved and not “freshly homemade baked” like we were told. The food was nothing special and it was expensive for the portion size and the quality of food.
At the end, after we paid, we noticed we were charged $7.00 for a coffee instead of $3.50. My husband asked for refund, the owner called the server over for what she said is a “teaching moment” and instead of giving us a refund, the owner had my husband deduct from our server’s tip. I did not like that as she was the only good part of the experience and I feel she does not deserve that. I did voice to the owner that I did not think that was right and that Joanne deserved the full tip, and the owner stated in front of Joanne that she would make sure she got the money that we were told to deduct from her tip. I really hope she does.
Overall, I wanted to like this place but there was too much that happened that left a bad impression and then to add poor quality food on top of it, I would never return. Especially in Boca where there is endless of places with great food and customer service.
This owner cares for his customers. If a server was off a day let them know, if not received speak with the owner, they will make it right. The staff still calls you sweetie. That may not set with some but I love it. I bring high end real estate clients here and they love it. ❤️