KFC

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  3.5 – 554 reviews   • Chicken restaurant

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Visit your local KFC® at 411 S. Jackson for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out KFC 75766

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KFC® at 411 S. Jackson in Jacksonville, TX

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KFC 411 S. Jackson. Open Now: Closes at 10:30 PM. 411 S. Jackson. Jacksonville , TX 75766. US. phone. (903) 586-1341.

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Reviews

Oliver
It was new years night and they had no people in the restaurant and we went up and order tenders for my family they took our order and then we waited 20 minutes before they told us they were out of tenders,so we asked for a refund and they told us that we had to contact our bank,so we just swapped the tenders out for nuggets. Each person got 4 nuggets for the same price as them getting 3 tenders. Will not be returning ever again this ruined my night
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Jay Rainwater
The worst KFC in texas. Placed our order wait 30 minutes to be told we don’t have what we ordered. This was the second evening in a row. Do expect to get what you order here. Then when we get our food it’s cold. (Not warm at all)
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Grant mcright
If there was a rating lower than 1 star I would put it. I paid $27 dollars for food that was under portioned. This wasn’t my primary issue. I was missing a fry and politely asked at the drive thru window (she nice the lobby was closed for some reason) the lady gave me an attitude and complained when I asked. I don’t understand how they don’t have food ready when it was 8pm and they close at 10:30pm according to google. I’ve had encountered problems like this all the time at this location. But that’s Jacksonville for ya.
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Charles
15 minute wait for chicken that was old. Took care of drive through customers first. 5 people in back, including manager, only 2 actually doing anything. Witnessed a friend of cashier come in and food was immediately taken care of. I won’t be stopping here again.
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W Jackson
My family and I are visiting family from out of state and decided to go to KFC to get an eight-piece chicken. Upon arriving, we saw a special on the window. My wife wanted to get it, so she made the order, and it was about three times more than the amount that was posted on the glass. When she got the food, she noticed that it was only five pieces of chicken in the box. She told the lady at the window that it was supposed to be an eight-piece. The lady got an attitude with my wife, with my five-year-old listening. He started crying. Since the lady had an attitude, my wife wanted a refund. The person at the window got an attitude again and refused to give her a refund for her messed-up order. On top of that, the food was old and not fresh. Now my son would not have any food to take his medicine, and we are out of our money because they refused to give us a refund for the messed-up order. There needs to be big changes to the customer service at that location
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Jonathan Espino
If there is negative score I would give -5 stars. Went here 7 pm and was given old and dry bucket of chicken. And surprise surprise all the sauces that we ordered are not in here. Waste of time and money as this place sucks. I am actually surprised that this place is not closed yet.
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Lisset Reyes
First and last time coming to this location. Drove over 30min because we were craving some good ol’ KFC, Yes the food was good and satisfied my cravings… BUT as a former fast food manager, appearance is a big thing for me… The first thing you see is the front door.. IT’S FILTHY DIRTY. Looks like its never been cleaned. The bathroom is disgusting, rather use the bathroom outside!! Glad I didn’t go in there before I got my food.
Also, as we dine in I sit there and acknowledge 3 different customers walk in stood at the counter and walked right out!! Dont know the reason for it but that does not look good!
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Aki
Servers here are rude, especially the one in drive thru. No wonder the store is always empty. Ruined my day.

And surprise, when I got home, they gave me a wrong order. Ordered crispy chicken and they put a mixed crispy and original in there. No option in the app to have a mixed crispy and original so I wonder how dumb they have to be to make this mistake. They literally do not care
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Michelle Bruner
Took them 30mins….chicken very brown to almost burned,,..biscuits hard …….didn’t get our cups till we got our order of food ..and the drinks tasted like water….bathrooms were so nasty…..we were the only customers…..my husband loves KFC but no more in jville……they suck…..
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Trevor Julian
Chicken hard as hell like it’s been sitting under a heat lamp for hours before served, nuggets stuck together like they were crammed in the frier and left to set while they cooked, I ordered a large fry and they gave me a large box that wasn’t even half filled with fries. When I asked for them to fix my fry, aside from giving me the large fry I asked for there was no “I’m sorry about that” or anything. Ontop of all of that, the drive through is small and filled with pot holes.
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