
Swing by your local Popeyes at 426 Lancaster Bypass E and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 426 Lancaster Bypass E, Lancaster, SC 29720
Phone: (803) 285-4575
Website: https://www.popeyes.com/store-locator/store/restaurant_237858
Order and Reservations
Order: Order online
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Reviews
The begging, as I walked in she was in the back eating chicken. While the other young lady took my order. I had a problem prior when I placed an order online to see if I can get a refund or the food I llaves since my card was charged, I showed her my receipt on my phone which I took a snap shot of it, keesy informed I had to do it online and request a for my money back. I said ok. It didn’t work, she walked off, no communication then went on to proceed to eat her food all while being visible for customers to see, I told the young lady next to her I wanted to place a order either either way, the young lady told her I wanted to placed an order, keesy informed her to tell me she’ll be right with me and she never came, so the young lady took my order, I asked for a two piece combo spicy chicken with a side of fries. Loud and clear. I went home which is 20 mins away, my order was wrong, I go back keesy still eating and being rude, having a tone and attitude when I said my order is wrong, she asked me what I ordered, I said a two piece combo, she said that’s what’s in here I said I asked for two piece combo spicy chicken breast, the young lady who was next to her didn’t say anything when she was the one who took my order and charged me, keesy then says “well then say that “ I said I did. Not sure what’s the attitude for when she didn’t take my order too busy easy while working. She didnt ask for a receipt, she didn’t ask if I wanted my money back or I would like what I actually ordered, she walked off again without saying anything, and refunded me my money in cash when I paid with a debit card, She didn’t give me the full amount. I was upset, so I took the cash and left. On my way home I called the store to speak to manager and get her name to fund a complaint, she answered the phone, I asked what’s your name; she refused to tell me the I asked again, she asked away; I answered to file a complaint, you have bad customer service you were rude, I asked how is her name spelled to and she hangs up the phone on me being rude yet again, I called again, she told me to call tomorrow so I can speak to a general a manger, who wasn’t much help either, wing is wrong and right is right. I’ve worked as a server and bartender, she basically defened her actions this Popeyes has poor reviews. She’s asked me if I got my refund I did and not the full amount, however that’s besides the point !! It was her actions. Attitude and rudeness to the lack of communication, not asking what I want, the young lady who took my order standing there not speaking up when she took my order and knew what I asked for. Talking under her breath rolling her eyes and having a tone and getting hung up while talking on the phone. Didn’t get a store credit or food to make it better not ONCE DID I GET AN APOLOGY from either of keesy, the young lady or the manager I spoke to this morning. Very unprofessional I will call again to speak to direct manager. I really dislike how it was handled being that I drive twice !!
It was always In a box and eat In was in a paper/cardboard boat type tray.
We got to 3 piece.strip boxes and one 1/4pound shrimp combo and it cost almost $39.00.
I felt like I was crapped on. I was so disappointed! DONT EAT AT POPEYES in LancasterSC..
Why are the doors locked at 9pm?
Why am I sitting in the drive through for 15 minutes when no vehicles ahead of me in the drive thru?
Lastly why are the only sides that are available- fries, slaw and mash potatoes an hour before close?
I asked for my food to be cooked fresh, the rude manager cuts me off and tells me they stop cooking food fresh at 9pm? Why is that? As a general manager your 1st priority should be your customers and making sure you are servicing fresh food at all times.
I will certainly not be returning to this location and will be putting in a complaint with corporate, please do better.