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brooklyn wing house | best wings in brooklyn
delicious wings pasta empanadas burgers and chicken sandwiches.
(@brooklynwinghouse) • Instagram photos and videos
… Brooklyn NY 227-01 Linden Blvd ,cambria heights … The …
Brooklyn Wing House | Menu + Delivery – Seamless
Best Sellers; Additional Sauce; Sandwiches; Wings; House Romaine Salad with Blue Cheese; Empanadas; Pastas; Fried Chicken, Shrimp, Catfish & Waffles; Shrimp …
Reviews
nylaa
I had one of the worst customer service experiences I’ve ever had at Brooklyn Wing House, and I genuinely don’t understand how the employee I dealt with is still working there.
I called to place an order when I asked the employee (the same one who others also seem to complain about) what flavors they had, she replied, **“There are 25 flavors, so…”The tone was extremely passive-aggressive. Your job is literally to answer customer questions — you’re the first impression of the business. Instead, she acted like me asking a simple question was an inconvenience.
I then asked if they had steak. She responded, **“ We don’t sell steak.”When I said it was on the menu, she suddenly changed it to, “Oh, it’s discontinued.” Okay — fine. So I’m thinking for literally 30 seconds about what I want instead… and she abruptly puts me on hold *mid-sentence*. Completely rude. I called back the line was suddenly disconnected. Called again three times no answer. Finally I called from a different number, and she picked up.
I explained that she hung up on me and cut me off before I could finish my order. Her response was dismissive and made no sense. I tried to clarify what she said about my order and **she hung up on me AGAIN.** Who hangs up on paying customers?
When I went to pick up my food, this same woman was on her phone THE ENTIRE TIME — before, during, and after the transaction. No greeting, no eye contact, no professionalism at all. Just scrolling on her phone like customers don’t even exist. If this person is the “face” of your business, I understand perfectly why people are complaining.
And honestly, after all that attitude, I still hoped the food would make up for it… It didn’t. The wings were barely sauced — half dry, half unevenly coated, and sauce was leaking through the bottom of the pan.
I was genuinely excited to try this place, but between the employee’s passive-aggressive attitude, the multiple hang-ups, the unprofessional behavior in person, and the terrible quality of the food… I am beyond disappointed. This was an awful experience from start to finish.
… moreI called to place an order when I asked the employee (the same one who others also seem to complain about) what flavors they had, she replied, **“There are 25 flavors, so…”The tone was extremely passive-aggressive. Your job is literally to answer customer questions — you’re the first impression of the business. Instead, she acted like me asking a simple question was an inconvenience.
I then asked if they had steak. She responded, **“ We don’t sell steak.”When I said it was on the menu, she suddenly changed it to, “Oh, it’s discontinued.” Okay — fine. So I’m thinking for literally 30 seconds about what I want instead… and she abruptly puts me on hold *mid-sentence*. Completely rude. I called back the line was suddenly disconnected. Called again three times no answer. Finally I called from a different number, and she picked up.
I explained that she hung up on me and cut me off before I could finish my order. Her response was dismissive and made no sense. I tried to clarify what she said about my order and **she hung up on me AGAIN.** Who hangs up on paying customers?
When I went to pick up my food, this same woman was on her phone THE ENTIRE TIME — before, during, and after the transaction. No greeting, no eye contact, no professionalism at all. Just scrolling on her phone like customers don’t even exist. If this person is the “face” of your business, I understand perfectly why people are complaining.
And honestly, after all that attitude, I still hoped the food would make up for it… It didn’t. The wings were barely sauced — half dry, half unevenly coated, and sauce was leaking through the bottom of the pan.
I was genuinely excited to try this place, but between the employee’s passive-aggressive attitude, the multiple hang-ups, the unprofessional behavior in person, and the terrible quality of the food… I am beyond disappointed. This was an awful experience from start to finish.
Chubbs Brown
The pretty lady was a Lil busy in her phone so she forgot the greeting plus took about 3mins b4 she ask me about my order dorn tiktok/i.g. but was good i seen way worst please go by there try the food is awesome other than that great thank you brooklyn wing house
… moreTyler Edwards
Ordered boneless wings (garlic lemon pepper) and I got them soggy, the glaze not properly added, and the fries tasted extremely stale… I was very disappointed with my experience. The food looked like a complete mess.
… morePierre Reviews
I had a great experience at Brooklyn Wing House! The wings are flavorful and cooked perfectly, with a wide variety of sauces to choose from. The atmosphere is casual and fun, making it a great spot to hang out with friends. My only complaint is the seating arrangement once you get in but overall, I highly recommend it for wing lovers!
… moreMEEKA
Loved this place! The wings are crispy and the flavor is absolutely there. Lunch is 7.00 and includes wings, fries and a drink. I would absolutely return!
Negative is that they charge for all flats if you like that like I do. I also wish they did they own sauces themselves and/ or change the sauces they currently offer because my blue cheese was not good.
… moreNegative is that they charge for all flats if you like that like I do. I also wish they did they own sauces themselves and/ or change the sauces they currently offer because my blue cheese was not good.
Terixo Smitix
The flavors here are better than I could have imagined. Their staff combines courtesy with competence. The dishes represent genuine tradition. Good-looking restaurant with an even better attitude from the staff. This establishment offers a pleasant ambiance.
… moreSherisse Spence
I saw this place recommended on a website and I travelled a long way to get there. Let me just say it was WORTH IT.
I had the passion fruit & lemon juice. So quenching! The oxtail empanadas was soooooo good. Must try! I also had red velvet pancakes with sweet chili shrimp & a side of honey garlic wings. It was all very very delicious. I was pleasantly surprised.
The young lady that was there was very nice and helpful. Good service is always appreciated.
My only grievance is there was no dining area to eat my food while still hot. Otherwise if you are visiting the area definitely give it a try.
Keep it up guys!
… moreI had the passion fruit & lemon juice. So quenching! The oxtail empanadas was soooooo good. Must try! I also had red velvet pancakes with sweet chili shrimp & a side of honey garlic wings. It was all very very delicious. I was pleasantly surprised.
The young lady that was there was very nice and helpful. Good service is always appreciated.
My only grievance is there was no dining area to eat my food while still hot. Otherwise if you are visiting the area definitely give it a try.
Keep it up guys!
Sidean Wolfe
Stopped by last night and my order was really delicious.
Customer service was top tier I was served by Shaddae she was really welcoming and pleasant.thank u
1/12/25
… moreCustomer service was top tier I was served by Shaddae she was really welcoming and pleasant.thank u
1/12/25
Amanda Jackman
Traveled from Upstate for my bday to eat here was not disappointed. Food was hot well seasoned and the young lady behind the counter was very nice. Definitely would recommend.
… moreDee Dee
Ordered from Grubhub today 5/13 & the food and presentation was amazing. The red velvet waffles were nice and fluffy and my chicken was well done, well seasoned & flavorful. The icing on the cake was the Sweet Chili Rum Glazed Sauce…will be ordering again very soon
… more