Chipotle Mexican Grill

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  4.1 – 985 reviews   • Mexican restaurant

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Chipotle High Point Main St. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 27262

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Chipotle Mexican Grill in High Point, NC

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Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

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Reviews

Lily Alves
Dishes pulled high , with no clean dishes to prep more food. They were out of brown rice , but couldn’t prep more for the lack of clean dishes. Drink machine completely out of ice , customers couldn’t get ice for their drinks. Tables were filthy , and not being cleaned. Which lead to no where for customers to sit. Manager standing around not helping employees do the dishes so they could prep more food for customers. Some employees were not wearing gloves as they prepped food for customers on the line. Employees quitting on the spot and walking out due to no help , or care from management to help. Food was not cooked to correct temperatures, which resulted in my spouse having food poisoning. As a restaurant in a busy college town you’d think they would do better than this ! DO BETTER CHIPOTLE !!
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Nicholas Cameron
Just moved to North Carolina. Everything and everyone has been absolutely fantastic. Amazing service, attitudes, and professionalism.

It is with great sadness I say that this is the first place that reminds me of back home in South Florida.

No friendly welcome, unprofessional stuff going on (letting off clock non uniformed employees cut the line to grab free drink cups), and overall bad attitude.

I am a Google Master Review guide with 7 million interactions.

I don’t give bad reviews lightly.

I will not be back to this place.
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kerianne johansen
We have been ordering from this location for years and it’s always one of our favorite meals. Tonight we came inside to order and were greeted by an enthusiastic employee named Richard. He clocked in and immediately started engaging with guests, smiling and even asking his coworkers how he could help them. It was really great to see someone so friendly behind the line, happy to be there and going above and beyond not only for the guests, but for his coworkers as well. Keep up the good work, Richard. It was a pleasure meeting you!

-a queso enthusiast
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Jasmin Morales
Dont walk, RUN AWAY!!! This place is horrible. Worst chipotle EVER! No acknowledgment when service sucks, have tried several times before writing this to give this location a chance. I’ve written complaints in app and NOPE NO IMPROVEMENT AT ALL, it’s actually gotten worse. Today January 11,2026 waiting on pick up order for 40 minutes now! Yes 40! This is insane! I should get unlimited sides meals idk free with the nonsense. This branch owner needs to do better ASAP!!! Like NOW
THIS IS NOT OKAY
Never again and will tell everyone bc there is no urgency from workers and with a long line of frustration the food will not be up to par! The workers here didn’t even try it was crazy
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Brenda Romero
I just have to say Katlyn is absolutely AMAZING! Her customer service is beyond awesome. She’s so sweet, kind, and always makes you feel welcome and appreciated. You can tell she genuinely loves what she does, and that positive energy makes every visit so much better. I honestly love her! Chipotle is lucky to have someone like Katlyn — she truly deserves a raise for the way she treats every customer with care and a smile.
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Mary H.
This place has gone downhill since the management changed a few months ago. Since then, it is consistently terrible!! This evening, they were out of brown rice, pinto beans, several meats, and pico de gallo. Like, c’mon! I was about to ask for cheese when a dude dropped a temperature gauge into the cheese bin and then reached in without gloves and pulled it out. GROSS! The woman behind me asked for a chicken protein bowl and the employee had no idea what that was. Dude—you literally just put a scoop of chicken in a bowl! Lmao. Another employee told the guy in front of me the queso was 60 cents extra when the menu clearly says $1.60. On top of everything else the chips we bought were pale and stale. The thing is it’s always like this now. I’ll drive to the Kernersville location from now on.
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Annabelle Gartner
I’ve had issues twice at this location. The first time they didn’t give me the guacamole I paid for, they gave me salsa Verde instead, which is not okay considering the gauc is 3 dollars now. The second time I got it delivered and the burrito was half the size that the chipotle burritos usually are- not kidding, it was like a children size burrito. I have been to many locations, but both times I have been to this Chipotle location, I have been given either the wrong items or just very tiny portions. I would also like to mention that the food here tasted more bland compared to other locations. They also didn’t give me silverware or napkins either time, and the first time I got a bowl. I don’t recommend going to this Chipotle, any of the other locations are probably better. Since chipotle is more expensive now too, don’t waste your money here. The first time was a few months ago, versus today, so it doesn’t look like there has been much improvement. Save your money.
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Lesharner Smith
This used to be our favorite location and what I don’t like is being generalized with a TikTok hack that I didn’t even order. I ordered tacos and just want the cheese to be put on the tacos for a child who is picky eater and this girl wouldn’t allow them to make it that way. When it still had to be folded in the bowl to go anyway. Talking about her GM said they could put the tacos in a bowl, when I just got tacos Friday night the same way, they were put in the take bowl and I didn’t ask. Stupid, mind you I eat here 4 to 5 times a week because he loves it. I’ll rather spend with a location that is not generalizing adults with the TikTok bill crap.
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Darlene Brushwood
First timers here. A little confusing to start with. Service at the counter was great. My husband got a new adobe chicken bowl and an order of chips with guacamole and I only ordered a single hard shell taco with shredded beef and a side of chips and mild. It looked like pico de gallo to me. Was refreshing tasting. All in all, it was a different experience for us. I recommend it.
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Timothy Dorsey
Wonderful staff, very friendly!
The food wash fresh, hot and delicious ❤️. Always a great chill atmosphere , definitely recommend.
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