Casual counter-serve spot for pizza & ample portions of Italian pastas, stromboli & other classics.
Hours
| Sunday | 12–9 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Address and Contact Information
Address: 5900 Spout Springs Rd, Flowery Branch, GA 30542
Phone: (770) 965-1213
Website: http://www.napolispizzaga.com/
Menu Photos
Order and Reservations
Order: Order online
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Napoli’s Pizza – 5900 Spout Springs Rd, Flowery Branch, GA 30542
Napoli’s Pizza Delivery Menu | 5900 Spout Springs Rd Flowery Branch
Reviews
We are in the area camping and we love real pizza not the commercial style like Domino’s, Pizza hut, ect. and we asked around and Napoli’s was a name that was mentioned every time and I understand why.
The garlic knots are amazing and the pizza is fantastic. The crust was crispy (not burnt) all the way through. Im sure we have all experienced pizza with a soggy center at one time or another but NOT HERE. This pizza was FANTASTIC!!! The service and atmosphere was great as well.
We will definitely be back again before we leave and when we come back next month.
Coming from the Northeast many years ago, we thought we would never find good pizza and good Italian food in general again. Napoli’s Pizza proved us wrong in the best possible way. The pizza is perfect but so is everything else on the menu: garlic knots, spaghetti & sausage, calzones, I could go on and on. The owner knows how to cook. Napoli’s quickly became our entire family’s favorite local restaurant. Even my mother, an excellent Italian cook, loved Napoli’s and she was hard to impress when it came to Italian food. We moved away but anytime we’re in the area we stop in for food.
Whether or not you are in a kitchen sweating for 12 hours or not, is not a sentient contigency when you go out of your way to seem insufferable. We all have hard occupations, and we all are of understanding that a slew of such rude incited remarks is inappropriate.
Why I am giving Napoli’s a low rating:
1. Their wait times are unacceptable (over 40 minutes long I waited, although my conveyance to staff stayed patient and humble as it should.)
2. The owner’s response to negative feedback is so instantly and agilely ridiculous, berating customers instead of offering suitable ways to resolve issues. UNACCEPTABLE on here and I will not allow this on my account. Customers should not be punished simply for being honest and using open fair judgments sourced from how they were taken or not taken into consideration at this restarant.
3. The owner thinks he has a right to tell a deliverer, who is not his employee, that they supposedly should steer outside of the usual GrubHub in-app protocols and only start heading to their pickup location upon the notification in the app that the food is ready to be picked up. What this audacious air demonstrates to us all is a shortfall in understanding of how his operations are fundamentally running in occurrence – day in a day out. He should be familiarized with third-party affairs and rules surely by now. He has been a dining owner for a while.
4. His attitude to my review was scathing and rude. If he had candidly asked me what he could do to improve the overall situation – I would have more than likely deleted my review IMMEDIATELY because that is the righteous comportment of someone who wants to achieve a high tier of customer satisfaction. When a GH deliverer is dealt with unfairly unfavorable treatment, that will streamline itself always to the diners who are ordering.
Final Summary:
The owner needs to seriously handle all reviews with sincerity and positivity, instead of acting overly sensititized, incensed and disrespectfully unhelpful. I am not at all a stubborn individual, and it is not hard to standardize the way you should act in all situations.
This pizza was lacking in sauce, cheese and toppings!
This was a HUGE disappointment,
especially compared to what I consider their normal excellence
Edit: I understand that you think that in south of Italy it is okay for a dish to lack of flavor or to serve penne instead of ziti. However, I encourage you to take the time to explore the depth and aroma of southern Italian cuisine—it’s truly remarkable when understood in its full context.
Also, when it comes to pasta, I recommend mastering the technique of cooking it al dente, as well as perfecting classic sauces like bolognese and béchamel to make a tasteful lasagna. Lastly, please view reviews not as personal attacks, but as constructive advice from those who, like close friends, aim to help improve and enrich your culinary journey. Thank you.
Napolis? More like Na-poopys
Edit: I have not been back since I left this comment. Soup is good, good atmosphere, and most other people seem nice. But, my server was goofing off the whole time and fr the food (other than the soup) is only okay. Papa johns is better.
Sorry to the restaurant if my review hurt your feelings, that’s not my goal, but the reviews section exists for a reason and I’m allowed to share my experience. Thank you