Melissa Powell
Been sitting in Drive Thru to pick up my order for 8min. 2 workers have walked by the window and neither one came to say we’ll be right with you or have you been helped. The lady keeps coming and grabbing orders from back but doesn’t come to the window. They need training on Customer service, because to sit here for over 10min. now and nobody has acknowledged I am even here. Absolutely Ridiculous!! Inside not very busy and it took 15min to pick up pizza that was sitting in warmer ready.
… moreJon Lichtgarn
Waited 45 mins for my pizza that should have been done when I got there. Received a half hearted apology and nothing for my wasted time. A worker and a manager were fighting in the back. Very unprofessional. They blamed the kid.for.messing up.my order and making me wait but offered nothing for my time. Next time, I’m going to dominos instead.
… moreJesse Dean
What a chincy franchisee! Despite the challenging economic times, YOU OPT OUT OF PARTICAPATING in the “Pizza Hut Hookup” promotion!
$3.00 Pizza on Tuesdays & you opt to NOT OFFER IT TO YOUR COMMUNITY…
Most locations across the state, including Ruidoso are participating. We all know corporate promos aren’t created & advertised to loose money..
So it must be..
YOU HOLD NO VALUE for those who’ve been LOYAL PATRONS.
… moreLily Sanchez
Place was cleaned. Service was on point. (We were the only customers there). We were informed that the AC was not working. It was a bit uncomfortable eating in a warm establishment.( 100 degree weather outside temperature.)
Pizza was hot and ready quick. Boneless Wings were a little too crisp to my taste.
No ice or fountain drinks due to another problem in their establishment. Had to order bottle drinks, which weren’t too cold. The taste of pizza made my decision to give them 3 stars.
… moreMark
I called into this store to place an order for delivery. After spending several minutes on the phone with a lady who took my order, she then asked if I wanted anything else and I told her no. She then rudely puts me on hold and returns back on the phone to tell me that my order is only $8.78 and that the minimum order for a driver to deliver is $15. I then said forget it and told her I would order from somewhere else and hung up on herl! It’s nice to know that they didn’t appreciate my business as a customer and certainly didn’t value me as a customer because I didn’t order enough food from them to even care about what business they could have earned from me. I can’t understand why they have such a greedy unethical policy like this as you always pay a delivery charge on whatever you order??? This attitude here is only dangerous and reckless as we are currently in the middle of a recession and all businesses are doing what they can to stay afloat and earn customers business! I ended up calling Domino’s as they were glad to accept my business and certainly didn’t impose any unethical minimum order amount on my order! I will never waste my time with this store ever again. Shame on this store! ZERO STARS!!!
… moreAna Renee Estrada
We stopped here after a long road trip. Best service ever. LOVED the pizza dough, so soft and crunchy in the outside. All my fam loved this.
… moreBhanu Addanki (TravelvthBhanu)
Great place to dine in. Convenient location. Good staff.
… moreMark (Diego)
I got a large Spicy Hawaiian Lover’s pizza today. It was pretty good. And yes it was spicy. Customer service was great. The app was kind of wacky when ordering. Overall this is a solid Pizza Hut. You can tell the employees care about the exterior and interior appearance of the store just as much as the appearance and taste of the food.
… moreNicolette
Ordered a large thin crust pizza and some bread sticks for delivery. They sent a medium pizza. I called and they offered to send a new pizza, which was very nice of them (hopefully they didn’t mess with it in any way, I’m always nervous lodging a complaint) The pizza was delicious, if skimpy on the mushrooms. The bread sticks were cold but good enough.
… moreGreg Harp
I like Pizza Hut Pizza so stopped after a long day on the road. Was greeted nicely and gave my order. Half hour later, I finally get my personal size Pizza. Why so long? Looks like online orders take precedence so I wait and wait in the lobby. Just because I walk in does not put me on the bottom of the list. Good Pizza, nice staff, but way too long to get my food
… more