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Located at 31300 5 Mile Rd,Livonia,MI,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Hours
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–10 PM |
| Saturday | 5 AM–10 PM |
| Sunday | 5 AM–10 PM |
| Monday | 5 AM–10 PM |
Address and Contact Information
Address: 31300 Five Mile Rd, Livonia, MI 48154
Phone: (734) 421-8100
Website: https://locations.timhortons.com/en/mi/livonia/31300-5-mile-rd/
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Madeleine Rais
I came on here to say that the working that helped me in the drive thru today was amazing. I was having a horrible day and his funny jokes and the small interaction that I had with him made me feel so much better. I cried after that drive thru interaction because he made my day so much better. I do not know his name. He an older gentleman. He deserves a pay raise or raise in general. He was very kind, humble in his humor, and had a contagious smile. The interaction was possibly the best due to the atmosphere and aura he carried with himself. Today is Friday February 20th I got a large iced cap and chocolate glazed donut at around 11:55. The donut was yummy and the iced cap was exactly how I remember it from when I was little. Give him a raise! If you work in management at this time Horton’s make sure he sees this review. I want him to know how much of an impact he has on the people that he interacts with. I am so grateful.
… moreLakesha Leach
I really don’t like not having the option to add my own sugar & cream. If I’m new to Tim Hortons coffee how am I supposed to know if I like 2 creams 3 sugars vs 3 creams 10 sugars in your coffee? Is it strong enough? Hot enough? Neither because I was given lukewarm coffee that I needed to buy an express shot for it to be stronger. .Then the donuts are waaaaayyy too sweet. Less is best. Not a fave.
… moreAdam Barnett
The new girl taking drive thru orders was kind of miserable. Stark contrast to the high energy positive team members that I’m used to there. She kept rushing me while ordering, and when I asked for a water for my daughter at the window, she rolled her eyes at me. Bring back the fun guy that makes jokes, or the people that at least knew how to smile. Yeesh.
… moreJoshua williams
Cristin was fantastic and Wright was very friendly & informative as to how the bagels were made in house. 1st time here and your stellar employees made sure that we will be returning guests!
… moreJennifer Moore
I rely heavily on delivery services as I’m not able to drive, so consistency and accuracy in my orders are incredibly important. Unfortunately, the Tim Hortons at this particular location has consistently provided the worst service I’ve ever experienced.
Not once has my order been correct from this store. I routinely order a mocha, and without fail, I receive black coffee instead. On top of that, half of my order is often missing. Attempting to reach the location by phone leads nowhere, as the voicemail is always full—making it impossible to speak with anyone to resolve the issue.
What’s especially frustrating is that other nearby Tim Hortons locations manage to get it right. They either fulfill the order accurately or communicate when something is unavailable and make appropriate substitutions. This tells me the problem is specific to how this location is being managed.
Whoever is overseeing operations at this store may benefit from additional training, particularly around quality control, customer service, and team accountability. It’s essential to remember that these orders are for real people, families, kids, sometimes even pets. If staff cannot take that responsibility seriously, perhaps working in food service is not the right fit.
I hope this feedback is taken seriously, as the current state of service is simply unacceptable.
… moreNot once has my order been correct from this store. I routinely order a mocha, and without fail, I receive black coffee instead. On top of that, half of my order is often missing. Attempting to reach the location by phone leads nowhere, as the voicemail is always full—making it impossible to speak with anyone to resolve the issue.
What’s especially frustrating is that other nearby Tim Hortons locations manage to get it right. They either fulfill the order accurately or communicate when something is unavailable and make appropriate substitutions. This tells me the problem is specific to how this location is being managed.
Whoever is overseeing operations at this store may benefit from additional training, particularly around quality control, customer service, and team accountability. It’s essential to remember that these orders are for real people, families, kids, sometimes even pets. If staff cannot take that responsibility seriously, perhaps working in food service is not the right fit.
I hope this feedback is taken seriously, as the current state of service is simply unacceptable.
Dua raniya Khan
I don’t understand how it’s rocket science to make a grilled cheese on a croissant. Throwing raw cheese on top of bread is ridiculous. This location is rude and lazy
… moreDanielle Perez
WAKE UP CORPORATE!! FIX THIS LOCATION!!! Disgusting…can’t eat this wilted, slimy, burnt, pile of mayonnaise. Messed up my coffee as well. EVERY time I come to THIS location, is always something…usually attitude & rudeness. Today was just grossly lazy, with a smile.
… moreMatthew J. Corbitt
Great place to get your daily coffee. Staff are friendly and courteous. Lines move quickly. Love this place.
… moreJames Finley
The staff here are professional and friendly. The donuts are excellent and the coffee is delicious.
… moreJohn Hughes
Best Tim’s I have been to, the staff is incredible there. My day is always made by them with their awesome service, I think that’s what really makes this the best Tim’s I’ve been to. Never stop
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