Hailey
Ordered a cheese pizza and a pepperoni pizza and it took 3-3 1/2 hours to receive. Tried to call to cancel 2 hours in when it was still in prep and was on hold for an 1- 1 1/2 hours when I finally gave up and just hung up. Their estimated time was 1 hour, not 3 almost 4 hours. Tried their support line for a refund and good luck because you don’t get a response on that either. Not a fan….
… moreAlexandra Nunnelley
Look at this pizza… first of all my husband had to go to the store because we waited on delivery for 2 hours when it said it would be 27 to 37 mins. He goes up there and gets our order and this is what he brings home. Which was not what we ordered to begin with. Pathetic. Never eating there again. Terrible customer service and sorry establishment.
… moreStacey McGee
I placed an online order and tracked it using the Domino’s tracker. When I got there to pay and pick it up, I was told it would be 5 more minutes. After waiting around 7 mins, I went back into the store. I stood there about another 10 mins, just waiting to see how long it would be before someone would acknowledge me. After standing there about 15 mins someone finally said, “I’m sorry, we thought your pizza was in the oven but it wasn’t.” I kindly walked out because I didn’t want to say something I would have to repent for. This is the reason why I didn’t pay online. This is also the reason why it’s been so long since I’ve been to Domino’s. The service is horrible. I ordered there because it was closer to where I was going. I’ll continue to order from Marco’s. The price is more expensive but you get what you pay for. Going the cheapest way is not always the best way. Marco’s delivers every time. Thanks for nothing, Domino’s!!!!
… moreLizbeth Huendo
Rude placed an order at 11:24am , and it’s 1:00pm and order is still baking ! No one answers the phone to cancel the order. Unfortunately it was an order over $35 so it made me pay in advance to place the order. Contacted corporate but all does is send you an answering machine. 1:51 pm and still trying to get an answer.
Everyone inside that pizzeria choice to worked there , it’s not our fault you hate your job
… moreBoogey Man
Ordered 2 regular pepperoni pizzas but got a chicken Alfredo pizza with black olives on it. Then I tried to call so I can get what I paid for and they deliberately hung up on me multiple times . I’m even trying to call today and they are still telling me to hold, and then hanging up after having me hold for 15 minutes. This is the wrist dominos I’ve ever experienced
… moreChristine Fuller
Order placed at 1:49..received call at 2:38 saying out for delivery.. it is now 3:25 and no one at the store will answer the phone! You AI is terrible and does not solve problems.. usually this store is on point.. the past couple of times the quality and detail are below expectations
… moreC Adams
The pizzas were hot and good, just the right amount of toppings made it better. It’s a small to go pick up or delivery only but it’s worth doing pick up or delivery.
… morebilly smith
Simple pizza. Simple price. Filling. Not overwhelming. You know what you’re getting if you’ve ever been to a dominoes before
… moreSerenity
HORRIBLEEEE! Ordered at 7:25 PM, and usually it takes around 30 mins or so. Around 8 something, the progress screen said that it was going through quality check. Cool, I take a nap, and my mom checked the app around 9:25, and the progress screen is gone. We called the store and were informed that they were swamped. I understood because I used to work at restaurants besides, I’m not going to let them know that Im upset because they have my food. He told me that it’d take another 30 mins to an hour. I was upset and he knew it bc he immediately said “If you dont want to wait, I understand. I can cancel your order.” That was the first red flag. Why was he so eager to cancel the order? Rather than compensating with a dessert or wings. Even a “I’m sorry for the inconvenience” would’ve suffice. I told him that I still wanted my order. About an hour later, we get a call and was told “You guys can either pick it up or cancel the order.” WHY are those my only options at 10PM when yall close at 1 AM? Once again, there were no accommodations, no remorse or anything. It was as if, they don’t care about their jobs. Just horrible customer service and it was like talking to robots. It’d be too bad if upper management heard about how horrible this establishment is
… moreMike Craft
Awful service. Ignored me when I went in to pick up paid order online. After standing there for 10 minutes, they finally gave me my pizza. I will go to Pizza Hut, the service is top notch and staff is always friendly and courteous.
Oct. 2, 2025 7:30 pm
406 Taylor St.
Griffin, GA
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