D H
What a disappointing sandwich made on the morning of (3/28/25). I’m not sure who was working in the kitchen, but the quality of my sandwich was severely lacking. It was clear that little effort was put into making it, and for $9, it simply wasn’t worth it. For context, I used to order this sandwich regularly and decided to try it again after many years. Unfortunately, it has gone downhill significantly. I was expecting the same quality I once enjoyed, but this was far from it. The image displays a very thin layer of avocado, the thinnest layer of tomato and rarely any egg whites.
There needs to be better consistency in your food preparation and better training on the kitchen staff member…
… moreAna Garcia
I gave this rating a 3 star for 2 reasons:
1. The food prices are really high. For 2 – of the 1/2 & 1/2 without drinks we paid over $31. The portions are good but since I had not been to Panera in a while, I was surprised how much prices have increased.
2. The app and the self kiosk were not the best. I had a gift card on my app and I could not pay at the cashier or the kiosk with it. Unbelievable!!!
… moreMatthew Daharsh
It’s $8 for a side of mac and cheese. Our small cup was half full and when we asked if they could top it off the lady at the counter said “our food is premade in plastic bags. We can’t fill it up more.” If I’m spending $8 on a small cup of mac I’d at least like it to be full. The workers are fine but Panera seriously needs to fix either its portions or prices.
… moreScott Cornell
Too long of a wait for customers very disappoinG. I deliver food and my customers are always very sad when it takes that long. This is 20 mins waiting now.
… moreAngel
The atmosphere is unfriendly and judgemental. I found a long blond hair in my food. It’s over priced and the quality of the soup is bad and disgusting. Most of the time my soup is cold. Customer service is bad, unfriendly and their lazy. They don’t let me know when my food is done. The manager Chiron Taaffe dresses very poorly and inappropriate for a business that sells food, his hair has gotten into food, he has a foul stench off him and hes lazy and rude to guest and his employees. But the employees would lie because their afraid to lose their jobs. It’s a sad work environment and horrible establishment. I hope and want the managers fired and replaced at panera. They don’t deserve that position.
… moreRebecca S
Soup was so yummy and warm. Not too salty and very comforting after a long day of traveling. Thankful they were open til 9pm!!
… moreUGURCAN SAHIN
The staff here is indifferent and careless. Despite it not being busy and me having only one order, they made my order incorrectly, and even though I told them it was wrong, they didn’t fix it.
… moreJ Johnson
The Unlimited Sip cup club is a grear deal. Panera Bread provides hot and cold drink options with and with and without caffeine. They offer a dairy and non dairy milk selection. For breakfast I recommend the egg on brioche as it’s the lowest price breakfast sandwich and contains more protein than a croissant.
… moreMakaila Ocampo
I ordered a cup of chicken noodle soup and was extremely disappointed. What I received was broth with 6 noodles, 1 lonely carrot, and a laughable sprinkling of tiny chicken bits that would never be called a serving. For the price they charge I expected something a bit more hearty and worth eating – not a sad, watered-down version of what the menu promised. Definitely not worth it.
… moreSarah Gray
I went up to ask for something I didnt get that came with my order. Trinity I think was her name was extremely rude to her staff when I got my item. I didnt appreciate seeing that at all and I can tell it is effecting multiple people on your staff. Really killing the morning vibes, pls fix.
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