Address and Contact Information
Address: 708 US-302, Barre, VT 05641
Phone: (802) 476-9303
Website: http://zacharyspizzatwincity.com/
Order and Reservations
Order: Order online
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Reviews
The 12 year old picking up the pizza presented the case that the card specifically was for Eat-in or Take-out, which this was take-out, and asked how they planned to make this right. The employee argued that there was nothing they could do and dismissed the issue, turning over the pizza as ordered. A call to the business got me the same response from Blake even after explaining there was nothing in the rules on the card that stated the order had to be called in. After a 5 min phone call, over something that shouldn’t have been a phone call at all, I was told a manager, who I was told I was originally talking with, would call me when they had time. To date I have not gotten a call back. The card allows for one free large cheese pizza, Eat-in or Take-out, tax, gratuity and extra toppings not included, what we got was a full bill
To add to all this, when the order was placed, we added to the notes that we planned to pick it up over an hour later so that the business would know not to make it instantly, and allowed them to better plan their night. We followed up with a phone call, which turned into multiple calls to get someone to answer, to make sure they saw the note to avoid a bad experience. The employees said they had already started making the pizza but, would make a fresh one to which we asked “so when we pick it up at 5:30 it will be fresh?” to which we were assured it would be. What we got was a cold pizza, fries and onion rings and a note on the receipt that read “Due Now/ASAP” which was above our note that we planned to pick it up at 5:30. Clearly a new pizza was not made, and if it was, they should for sure check the temperature of their stoves.
Not only does this place serve sub-par food, but has added their own unpublished stipulations to a pizza card they agreed to be apart of. This was our first and last trip to this place, and for sure hope they bring back K’s Corner which was a legit place eat.
Ever since the new owners took over Takeout has been a mess! The food is either missing something or just wrong all together! Idk if people have a had time reading the slips, or there aren’t designated cooking and prep stations! I’m guessing people are just running around trying to make 20 meals at once! But it’s been over a year now! You’d think they would have created a better system or hired a more experienced kitchen, staff or some type of organization set in place!