


Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 1402 N Interstate Hwy 35, Round Rock, TX 78681
Phone: (737) 738-5890
Website: https://shakeshack.com/location/round-rock-TX?utm_source=google&utm_medium=listing
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Order and Reservations
Order: Order online
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Round Rock, TX – Shake Shack
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Shake Shack – Round Rock TX
Reviews
Most indoor tables were clean while most outdoor tables were OK, but there were a lot of flies outside, but that could just be because of the summer season.
I tried the Halloween Day ‘Spooky’ special (Double Shack BOGO). The drive thru attendant didn’t know about the special so ordering wasn’t a breeze but not a deal breaker. I was first in line at 12:30 and my order took about 5 minutes.
The smashed meat was perfectly cooked with a crisp outer ring. The burger flavor was good, and the fries were tasty too (not greasy or too salty which I appreciate).
My stomach didn’t hurt after eating (like most fast food burgers do) but the bottom of the bun looked ‘mishandled’ making it appear as if already bitten into which was off-putting.
Overall good burger.
Even when it was a bit busy, the staff stayed friendly and the order came out accurate. Prices are a little higher than typical fast food, but the taste and overall experience justify it. I’ll definitely be coming back when I’m craving a solid burger.
From the moment I walked in, the staff at Shake Shack was beyond outstanding—friendly, fast, and genuinely welcoming. They went above and beyond to make sure my order was perfect and that I had everything I needed.
They kept checking in to see if we needed anything, and all of the staff, including the manager, truly understand what customer service is.
And the food? Absolutely amazing! The burgers were juicy and full of flavor, the crinkle-cut fries were crispy perfection, and don’t even get me started on the shakes—pure heaven in a cup.
If you’re looking for top-tier customer service AND next-level deliciousness, Shake Shack is the place to be. Can’t wait to come back!
BTW, I ordered through the app, and after picking up the order, the app popped up a notification offering me the opportunity to be surveyed on the order. When I clicked on the notification, it went nowhere (and I decided to just leave review here on Google Maps instead).
This location just recently opened and we had to give it a try since we enjoyed their burgers. The location is really clean and actually has a drive-thru which the other location in Austin does not. The staff was very attentive and always came to check in on us. They made sure that everything was right. We had ordered a bacon cheeseburger and the actual bacon was not included! Well. They made it right by remaking the order and providing it as a comp. They were very gracious and their mistake.
When you first come in on the right there are walls of computers where you would order your burger. It’s very intuitive and similar to a mobile app where you can order your burger and customize pretty much every facet that you prefer. I tried to order a beer with my burger however there was some verification that was needed and it was not very clear what I needed to do. So I just ended up removing it from my order.
Otherwise, the burger was excellent. The pickles were thickly sliced how we like it and the staff was stellar. I’m really happy that they’re close and we will definitely be back.