M C S
Majority of the time when I go into the location, there is not someone at the register. The last time I went in there were major problems. The manager had to be called over and he claimed that he fixed the problems and then we had to call him again and then he claimed it was fixed again. I just want to head and I grab my food and left. I couldn’t believe it when I went into the bag to give my friend the soup that I got them and it was broccoli cheese not chili. I presume the other one was chili because it looked reddish through the plastic top. I have an issue with my stomach and all I want to do is eat that chili and I opened the top and it happens to be a Dipper of tomato soup. Which was barely any food. There are some other mistakes. I did contact the manager and he did try to fix the problem by giving me a gift certificate and that’s all fine and dandy. But I’m not expecting to be getting things that I didn’t order and less than to then later have the restaurant have to pay for their mess ups. I really do like Panera. But these things should not be happening.
… moreGlenn “Dubski” Dub
Slowest panara ive ever been to. For food and for doordash. Youl wait at the very least an extra 10mins after it says your orders supposed to be ready and then this is thr state of my bag the food was in.
… moreSamantha Barbieri
The place had low items. When using the star soda button it would stick on. Which means soda doesnt get broken down and clean. No napkins in the napkin canister on counter. Full of unclean plates on top of trash can make me feel its not clean. Idk not busy either. Idk
… moreJohn P
Nobody to take my order so I had to use the touch screen which doesn’t have everything on the menu. Wanted a large green tea but you can only get regular. This location was out of broccoli soup and baguettes and it wasn’t even 3pm. I ordered 2 bowls of chicken wild rice soup and was given 2 cups even though I paid for the larger size. The food we received tasted good but was just not a great experience.
… moreA. R.
The staff member at the counter was friendly but clearly had not been trained well. All of the staff members seemed very young and inexperienced. There did not appear to be a manager or an experienced staff member present. I ordered a bagel toasted with cream cheese and a smoothie. The person taking my order was very confused about how to put the order in the computer. He accidentally charged me for a tub of cream cheese rather than a bagel tasted with cream cheese. It took about minutes to get the order (it was not very busy). When I got the order I looked in the bag and it was just a bagel tasted (not toasted and with no cream cheese). It took another 5-10 minutes to get the correct order but had to leave with a cold bagel. Didn’t have time to wait anymore. I hope this location invests in more training for their employees and having a manager who is helping them to be successful employees.
… moreBrian Scheer
What a good experience I had here. Super clean super fast. Natasha took care of me she was absolutely fantastic so observant to my needs. Definitely will be back thank you!!
… moreAndrew Halverson
We were the only customer in the store yet the food took 20 minutes. The employees are so busy hanging out they forgot to start making the food after we ordered.
… moreScott Ficks
The service here is very poor, no welcome or acknowledgment of being a guest. Slow service even when you order just a cup of coffee. It’s a nice store with a good cafe vibe, but just doesn’t have the staff to make it feel like a good experience.
… moreAmanda Rose
Big yikes – definitely avoid this place! It’s not my usual Panera but went here out of convenience while running errands. When we entered, the only employee in sight was one sleeping in the dining area. Another customer inside was at the register calling out for a worker to help. After several minutes a worker lazily comes but before helping the customer, the worker made the lady move away several feet away so they could take a picture of the front counter. Very odd and honestly rude. The place was completely dead yet every table was dirty with crumbs or trash on it. As we’re waiting for the order (and that one worker is still sleeping in the dining area), another Panera worker comes into the dining area and sits 2 feet away from us for a full blown make out session with someone. My order was wrong – wrong sides, wrong dressings and the worker was sassy when I asked for the correct items. Since there is no worker at the front, you have to awkwardly lean and yell into back window to ask for help, even for simple requests like a cup for water. Even though we ordered for dining in, everything was in to-go containers instead of the standard dinnerware. Incredibly bizarre, rude, and gross experience. Giving 2 stars because at least the food was okay. I get the impression this is a newer Panera but based on all these reviews, I do not expect them to last long.
… moreShirley McMahon
I visited 4-14-25. You can only order via kiosk as no one will come out to assist by the register. I ordered the Mediterranean chicken grain bowl. It came without chicken which I realized too late so did mention to manager. It came out in a plastic bowl as if I was going to take it as take out which was less than desirable. The location is way too small. No decent selection of bagels or bakery. Not a very welcoming place like other locations.
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