Wendy’s

  3.1 – 641 reviews   • Fast food restaurant

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At Wendy’s in The Woodlands, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s The Woodlands, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 77382

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Reviews

Reginald Coston
The place was empty at this time of the morning, before 10am. Wondering why the place was not as clean as it should be. With no customers that’s the perfect time to restock and clean the place before the midday rush. But anyway the food was warm didn’t appear to be fresh, but still tasty I guess I was just hungry.
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Jamie Henkel
I don’t understand why this particular Wendy’s is so bad! They are so slow even when they aren’t busy, waited 10 mins in the drive through after the speaker just for someone to greet me—not even hand me food yet…then you get cold food (well, we had two hot sandwiches and a cold sandwich and cold chicken nuggets) …I’ve tried this one a couple times and it’s been bad every time…I just don’t think I can go back until they fix whatever is going on…I actually like Wendy’s but this one is horrible, truly horrible.
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Andy Imler
Slop, Wendy’s over charges on food prices then wants to charge yoy for a sauce, I believe my 12.00 meal should cover that as customer service. Nope greed on all levels.
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James Walden
Definitely will not return to any Wendy’s. Keep the 28.12 I paid for 2 #2 combos.
Floor was way more important than a customer. Scrubbing floor with mop water and literally making my order with dirty mop water hands. Ordering and waiting 10 minutes I walk in the store almost everyone is in the back. Two employees Scrubbing floors i watch one pick up a brown bag off the floor. Dripping water from the bag guessing it was mop water. Asked for refund got denied. Will not return to a Wendy’s establishment is not my job to manage your failed business.
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Brett Kiphart
I was holding off doing this review until I received a call back from corporate like I was told I would. As expected, you people just do not care about anything but money so I’ll just put you on blast here in the hopes that it saves someone from getting sick or DYING. On 7/20/24 around 11:00 am I went to this location and ordered a spicy chicken sandwich meal. I was the only person in the drive through and the restaurant lobby was closed, making me and my coworker the only two people at the restaurant period. When I order I am told it would be a 6-7 minute wait. I say okay thats fine. 10 minutes later I get my food, and go to park and start eating. Halfway through this chicken sandwich I discover it is RAW in the middle. I bring it back inside, show it to who I assume is JAYSON (the name on my receipt). Black man with facial hair and a single ear ring in one of his ears. I immediately ask to speak to a manager after showing them the raw chicken. He doesn’t say a word and turns around and walks to the back. I assume he is going to get the manager at this point. Nope, he comes back a minute later and keeps working with the other two employees. So I sit there for about 3 or 4 minutes. The only person in the lobby, just standing there while these guys ignore me. No one has apologized, no one has said they would take care of it and no one has called a manager. So I flag JAYSON down again and ask him why nothing is being done. He aggressively responds that they are under staffed and “thats just what happens”. He then claims he was going to remake the order. I tell him no, my appetite is gone after eating raw chicken and I want a refund and the manager. JAYSON then reveals that he himself is the manager. This “manager” made the food, undercooked it, served it to me and then had to be asked to apologize and fix the situation twice by me. After discovering he is indeed the manager I begin explaining how horribly he is handling the situation because he did not apologize or have any sense of urgency or guilt for what he did. He proceeded to give me the most half-arsed, corporate sounding apology I’ve ever heard in my life. Like the kind of apology you give when you give someone the wrong size of fries or something. I tell him he has a horrible attitude and manager skills and he proceeds to RAISE HIS VOICE AND ARGUE WITH ME while the other two employees grin like children in the kitchen and watch. He cursed at me, told me I am the one with the attitude and that he is just trying to work and finally he kept repeating over and over that I just need to call corporate about it. Well I’m sorry JAYSON. If your best effort is cursing at customers after serving them RAW FOOD, then you need some serious help. To make the situation even worse, I did call corporate and was connected with someone in India (go figure) who, after 30 minutes of waiting on hold and dealing with language barriers, finally got my story documented and told me that I would be called ASAP by someone higher up. That was 2 days ago and still haven’t heard a thing. FINALLY, the best part about this? My father just had this same exact situation at a brand new Wendy’s about a month ago in Magnolia. He was served a raw chicken sandwich, manager couldn’t care less. So he left a review with pictures like I’m doing and that was what got corporate’s attention. So he we are. Wendy’s is so careless with people’s health that in a period of a month you managed to serve raw food to two people in the same family from two completeley different locations. You people are disgusting and I am demanding someone that speaks English contacts me immediately about this. I will not let up until this is resolved. Your raw food made me throw up and leave work early. FIX THIS NOW.
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J D
$4 burger, the patty was half the thickness of the fry and it sucked
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Vonn
I asked for no tomato no onion and no sauce. Why is that all on here?This Wendy’s is horrible. They can’t get anything right had to re-order my food three times no sauce no napkins do your job better Wendy’s
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Gretchen Sanchez
Seriously just went for the frosty. But this location is very run down. Counters need to be cleaned. When I asked for a refill there was a ton of sticky residue from other drinks. And smells musty in there. As you can see the ceiling.
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Sudhir Reddy
They can never get the order even remotely right. Windy’s corporate really needs to investigate this location … Never again and as a Woodlands local… will share my opinion.
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Raya
The service was perfect! Mrs.Tina, the manager was very kind and advised me really well on the menu choices. She was super polite and attentive. Nathan is also very kind and attentive.
The food was delicious and tasted fresh, too! My kids even got frosties for free. This restaurant is underrated, I would give it more stars if I could!
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