Chipotle Bedford MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
David Martinez
The lady with glasses at the counter was super disrespectful making sighing noise. If she did want to service me she should had told me and I could have left to, and I’m not sure if she is new or what but rolled the burrito into a ball.
… moreMark Burke
I usually do not go to this Chipotle and I was reminded why with this visit. Got a bowl and other Chipotles load on the toppings, not this one. Do not like when these places skimp on the toppings. Got home and saw big empty area in bowl and was immediately disappointed. They don’t have same toppings as other Chipotles. They were out of corn. People working there didn’t seem to want to be there. I’ll go elsewhere next time.
… moreVikram Bala
Solid all around and can’t complain. The portions were pretty decent . Not bad for a quick bite!
… moreLindsey Smith
Worst experience ever. They were an hour behind on pick up orders and not a single employee seemed to care. They were giggling and talking on phones. When I went to the front to have them make my online order, they were out of everything. The employee would tip the empty canister of the ingredient I wanted at me and shrug. I would advise to go to another Chipotle or the Qdoba down the street. Will not be returning. Oh, and the place is filthy.
… moreDoc P
Gross. I’m not sure if this is privately owned, but gross. 930pm, all the tables are filthy, everything is a mess, trash is overflowing, and the workers seemed aggravated they had to do this job…while most of them sat in the lobby covered by trash on the tables. There’s no way that doesn’t translate to the food quality and the cleanliness of what customers are eating from. Stay away from this place.
… moreJoe Martone
The people, food, and professional team members are fantastic! However, I was baffled by the fact they only accept CASH TIPS. It’s 2025, we live in a digital financial currency exchange.
The customer service was outstanding and in my opinion the crew deserved a tip. It is rare to enter a chain restaurant without POS software that allows patrons to leave a digital tip added to the transaction.
Consequently, I went to the nearest ATM and withdrew cash, returned, and left a cash tip.
Get creative Chipotle! Update POS system and support digital tips or install ATM’s at your locations that only support cash for tips.
These workers are the backbone and direct representatives of your brand. You’ve lost your way…
… moreThom Neale
Words just can’t describe how consistently bad this particular chipotle is. The burrito artists always have earbuds in, and they don’t listen to what you say and get annoyed when you have to repeat or correct them. They sit around and never acknowledge you when you enter the store. Every time I go back, I think “It can’t still be that bad. It must have changed by now.” But no, it’s still horrible. Like the worst one I’ve ever been to. It would take affirmative effort to be this bad. It’s truly puzzling.
… moreLuis Florez
I was charged twice during my visit, and the manager with red hair originally refused to refund me. I had to insist firmly before the mistake was corrected. This shouldn’t have been necessary. Customers deserve better treatment and quicker resolution when the business makes an error.
… moreryan zlatkov
i just waited 1 hour for my food, and i had to write my name on the bag for my order because the worker didn’t know how to spell in english. Some of the workers are working as hard as they can, but it’s absurd that not a single worker there can speak english. What makes it one star, is that they don’t know how to wrap a burrito, or understand what you want in your burrito. I’m not making this review out of anger, I just don’t want other people to have to experience this aswell.
… moreJonathan Liu
If you’re craving chipotle, you’re better off ordering online rather than walking in. The workers here barely speak English and you have to repeat yourself multiple time when ordering. They also constantly give you the side eye and get distracted with each other easily. The girl who was making my burrito kept pausing to stare at one of her coworkers “cleaning” outside, took almost 5 minutes to make my food even though I was the only person ordering.
… more