4.4 – 639 reviews • Sandwich shop
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
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order.firehousesubs.com
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Reviews
Ashley
Added a cookie to my delivery and it’s the saddest little cookie I have ever seen. Also, waaaaay too much mayo on the subs. Over kill on two sides of the bread. They were nice when I called to give feedback tho.
… moreCraig Bowers
This franchisee and company have become an absolute joke. The food quality has gone down considerably while prices continue to go up and the lack of consistency is unbelievable. I tried to redeem some points in the app. but you can’t without adding a penny which is impossible. The restaurant staff couldn’t redeem the points. The only customer care # they will offer is a # that doesn’t work. The only avenue for communication is a chat bot, which like that app. was probably created by elementary school kids. This absent franchisee is just a time waster.
… moreFranklin Poling
12 dollars for trash there ontop is my pastrami little piece oh its on there yeah !!! Even took it back never agian will i go there
… moreBrian “Alsorin”
Having ordered multiple times, it’s a standard location. Does the bare minimum. Doesn’t typically mess up sandwiches. However, utterly abysmal with sides. Ordered Nacho Doritos? Might get Ranch. Ordered chocolate chip cookie? You’re probably getting oatmeal raisin. I mean if you’re out of an item either substitute with requested substitution or refund that item. Sandwiches are always fresh unless you’re late to pick. Sick or
… morejarrodjust
First time at this location. Service was good, food was good, but inside the restaurant was very smoky. Was told by my coworker, who was with me at the time, that it was the same the last time he was in there. And also the freestyle machine was down
… moreBrandi
Absolutely delicious and exactly what I wanted. My meatball sub was perfect, best one yet! I love the house captain sauce on the sub. 10/10
… moreTaylor W
How are employees washing their hands if the soap dispenser is not only broken but completely empty every time I come here? I frequent here often because I work close by. I have notified the staff several times. I either have to go to the men’s room or take my food back to my office to wash my hands before I eat. There are no bottles of soap on the counter as an alternative option, either.
… moreHighly Favored
I received such great customer service after a stressful day! Thanks Skyler and the young men that help me decide on a menu item. Keep being great
… moreTyshawn Keith
This is the second day me 18 of my friends tried to get the new Thanksgiving turkey sub combo and they are out of stuffing. Wish that they weren’t out of stuffing because we really wanted to try that sandwich.
… moreDan Beauchamp
The young man making the sub is the one that made the difference. You see it’s not about the idea of a sub it is the way he had its ingredients and put it on understanding the customers taste and need. In this young man and I just got it he understood how to make the sub for my taste. It was absolutely amazing.
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