Taylor
My first visit we went through the drive thru and the customer service felt as if we were annoying her, but the coffee was so rich and creamy. The initial visit I ordered an iced honeybee.
Our second visit we went inside, holy crap this is not what I expected it to look like! There was so much room to sit down and felt like a restaurant with a super cool coffee shop. The staff were so friendly and helpful which was really refreshing after our first visit.
I ordered a sun-dried tomato bagel and got it toasted. I didn’t get any cream cheese (not by choice) but man o man it didn’t even need cream cheese, the flavors were exquisite! This visit I ordered a hot Blonde and it was good, but I enjoyed their iced coffee more. I took home one of their apple breads and shared it with everyone for breakfast, it was a hit and really good toasted.
… moreJordyn Belli
Something about this place is so calming. Amazing pastries and coffee, and the staff was friendly. I liked the playlist they were playing, too. Nice small town coffee shop. I live 40 mins away but will be coming back!
… moreMica Gladding
I have been a customer of Sozo for 17 years. Revolving around the Greek word meaning “to be made whole or new”, Sozo has been a space for just that. Wether you’re refueling for the day, ordering dinner rolls or special baked goods for a party, connecting with a friend, or working there serving your community, Sozo is a place for rejuvenation, growth and dang good coffee. The owners, Rodney and Mindy Hensley are the heartbeat of the place. If you look up “small business owners” in the dictionary, there’s a picture of these two. They are absolutely stellar. The coffee is beyond fair trade, they personally know each of their farmers and visit them often. Paying beyond market value, they are changing the coffee industry from the inside out and providing a very flavorful product, expertly roasted in their roasting facility. Their coffee is served in other coffee shops in Michigan, and they ship it all over the country via their website. As for the store itself, the atmosphere, service, and products are amazing. The atmosphere offers opportunities for everything from reunions, board game sessions, first dates, and solo work/reading sessions. They recently opened a separate roasting facility to keep up with demand, and they also redesigned and opened their big room. There is a drive thru option as well! The servers are always dedicated to offering the best experience possible. They work hard to balance the facets between friendliness, quality, and speed. It is amazing to be known by name and to be greeted with a friendly face! Every drink is made from scratch with specific guidelines, and you can customize them in countless ways for all preferences and dietary needs. (Sugar free, dairy free, ALL drinks are gluten free, nut allergies, etc.) The baked goods are made fresh from scratch daily with rotating options for every palette. Also, huge shout out to the egg frittatas for an option for protein! There is a full gluten free section in the bakery case that is completely compliant with the department of agriculture, and they cover vegan options often! I have so much more I could say, but I would consider Sozo Coffee to be Ionia’s hidden gem.
… moreT Dickinson
Rod and Mindy are so very friendly and accommodating. I recently had a special request for some mini bagels and they did not hesitate to provide me with what I needed even though it wasn’t a “normal” item on their menu. The staff too are outstanding in their ability to make you feel like they are glad to see you, whether it’s at 6:00 in the morning or 4:00 in the afternoon.
The wonderful variety of coffee beverages and delicious baked goods they offer are awesome and we’ve never been disappointed – except when they run out of Asiago Bagels…which are “heavenly”! ☺️
Keep up the good work!!!
… moreSophia Oswalt
What a fantastic cafe shop. The staff were absolutely amazing and friendly. I understand why it’s rated top coffee for the last 3 years. It’s creamy, smooth, and flavorful. Highly recommend the bakery items. We got the earl grey lavender cookie, and the vegan muffin.
… moreBill Lynch
Haven’t been there in a while, as I am not a “coffee shop” kinda guy… But my daughter wanted to meet in Ionia, so I recommended we go there. (Her first time!) I had forgotten just how great the service was! But more importantly, I hadn’t had one of their world famous cinnamon rolls for way too long! My daughter asked why I had never taken her there before. She bought several single pot sizes of their wonderful roasted coffee blends for her rental cottage. This is a great coffee shop with very friendly and knowledgeable baristas. Take my word… You’ll thank me! ☕
… moreShalanda Kienitz
This coffee shop is SO cute! They have lots of coffee options and not only do they have baked goods but they have gluten & dairy free options as well! The picture I posted are gluten and dairy free & they were AMAZING! The drinks were a little too sweet for my friend and I, so next time I will ask for less sweetness! I did get a lot of additives (flavors/syrups) to my drink so it ended up being $8 just for my coffee. But it’s so worth it as you can tell they go the extra mile to ensure the coffee is the BEST. The atmosphere is perfect whether you are working or meeting a friend. The staff was BEYOND amazing and helpful. Highly recommend!
… moreMark Wiese
Fantastic locally owned coffee shop and bakery. Thoughtful and comfortable. Great place to come and relax with some friends or just grab a quick amazing coffee through the drive through. The owners to staff are engaging and passionate. This is must stop coffee house. Black bear dark coffee rocks! Well that’s my favorite at least.
… moreShanni Kerr
Sozo’s is a hidden gem in the middle of the state of Michigan. If you are traveling up M66 through Ionia, stop for the best coffee you will ever taste. Between the fresh ground and brewed coffee to the homemade pastries you cannot go wrong!
… moreJeremy Korpal
The coffee was delicious, the bagels were worth the drive to get there. Unlike any I’ve ever had. So soft and delicate and delicious.
… more