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Find your nearby Pizza Hut® at 2721A Emanuel Church Rd in West Columbia, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 2721A Emanuel Church Rd, West Columbia, SC 29170
Phone: (803) 951-7100
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Reviews
Bry O
Today was my last time ordering here. I can’t afford to waste money on food that’s not right. My order was 16 wings and 2 orders of fries, but the fries were barely the size of one order. Ironically, they were the best part of the meal.
I had a free reward for cheese sticks with my wings and fries, and I had a feeling they’d be old since they were free—and unfortunately, I was right. The cheese wasn’t even melted, and I picked up the order immediately after it was marked ready. The cheese had already solidified, and the bread was tough, clearly from sitting too long. It felt like they were made when the store first opened and just handed off without care.
I also ordered ranch and didn’t get that—or any sauce for the cheese sticks. Just dry, tough bread with cold cheese. Very disappointed.
The boneless wings have shrunk too. They used to be decent-sized, but now they’re tiny, hard, and mostly breading. I’m sure the response will be the usual: “Come in and let us make it right” or “We’ll give you something free.” Nah, I’m good. I’m tired of wasting my money and time.
… moreI had a free reward for cheese sticks with my wings and fries, and I had a feeling they’d be old since they were free—and unfortunately, I was right. The cheese wasn’t even melted, and I picked up the order immediately after it was marked ready. The cheese had already solidified, and the bread was tough, clearly from sitting too long. It felt like they were made when the store first opened and just handed off without care.
I also ordered ranch and didn’t get that—or any sauce for the cheese sticks. Just dry, tough bread with cold cheese. Very disappointed.
The boneless wings have shrunk too. They used to be decent-sized, but now they’re tiny, hard, and mostly breading. I’m sure the response will be the usual: “Come in and let us make it right” or “We’ll give you something free.” Nah, I’m good. I’m tired of wasting my money and time.
Mrs. D D
Has anyone taken a look inside this establishment!! It looks old greasy and grimy and reeks of old cooking oil! Most people use the drive thru and don’t go in but my goodness!! Do a deep clean in this place!! The girl at the counter and window always yells wanna tip?? Like excuse me I just got here why not say hello and hand me my food first!! Do yourself a favor and drive to little Ceasers up the street! Better pizza better service!! My last pizza tasted like cinnamon on the bottom I think the baked a cinnamon dessert on the same pan and didn’t bother cleaning it! But it was awful not going back
… moreKeith Anderson
pizza wasn’t hot. pizzas were dry. VERY little sauce. I wish I would have ready the reviews before just ordering. I HIGHLY RECOMMEND ORDERING FROM DOMINOS JUST DOWN THE ROAD. TERRIBLE ABSOLUTELY TERRIBLE. I WOULDN’T EVEN GIVE THIS PLACE 1 STAR.
… moreAlexis Jones
Someone charged $5 as a tip to my payment today after we ordered pizza here Friday .. called manager and wrote to corporate. However, the manager (I’m assuming) was very nice and polite.
… moreSeptember Campbell
*edited* 1/14/26
I went to Pizza Hut today for lunch and used a store credit they gave me because the last time we went there the pizza was cold and undercooked yet it was melted to the cardboard box (how is that even possible?). Somehow, again today the pizza was cold like it wasn’t even cooked thoroughly. We also got buffalo boneless wings and they were partially dry with hardly any sauce and they were hard and overcooked. It’s also unbelievable how small of an amount you get when you order 24 boneless wings. We’ve gone to Pizza Hut a few times in the last year or two and gotten pretty decent food but the bad food outweighs the good and I think this was my last time getting anything from there. You had one job, Pizza Hut. It shouldn’t be that hard to make decent food.
*******
Original review:
This Pizza Hut is usually good and the cashier at the window is usually very nice. Yesterday was not good though, the Super Supreme pizza I ordered barely had some veggies and pepperoni and sausage on it. It had no black olives at all. It’s usually covered with all of the toppings but it was so sparse it didn’t even look like it came from Pizza Hut. The cashier was not even very friendly, and they usually hand me the card reader and let me enter a tip. But she didn’t do that, instead she just said bluntly asked”do you want to leave a tip?”. She wasn’t even that nice and when I said no thank you, she sounded even more rude. Which is the opposite of the way the cashiers normally are. Usually whether tip is left or not, they’re friendly and nice. The sausage on both pizzas was also hard and just didn’t even seem fresh. It felt like a waste of time and money and like I could’ve bought frozen pizza and not had to deal with the rudeness or the hassle and then at least I would’ve gotten what I expected. honestly thinking I may just try Dominos or Little Caesars next time. This was a disappointment and so different from my usual experience here.
… moreI went to Pizza Hut today for lunch and used a store credit they gave me because the last time we went there the pizza was cold and undercooked yet it was melted to the cardboard box (how is that even possible?). Somehow, again today the pizza was cold like it wasn’t even cooked thoroughly. We also got buffalo boneless wings and they were partially dry with hardly any sauce and they were hard and overcooked. It’s also unbelievable how small of an amount you get when you order 24 boneless wings. We’ve gone to Pizza Hut a few times in the last year or two and gotten pretty decent food but the bad food outweighs the good and I think this was my last time getting anything from there. You had one job, Pizza Hut. It shouldn’t be that hard to make decent food.
*******
Original review:
This Pizza Hut is usually good and the cashier at the window is usually very nice. Yesterday was not good though, the Super Supreme pizza I ordered barely had some veggies and pepperoni and sausage on it. It had no black olives at all. It’s usually covered with all of the toppings but it was so sparse it didn’t even look like it came from Pizza Hut. The cashier was not even very friendly, and they usually hand me the card reader and let me enter a tip. But she didn’t do that, instead she just said bluntly asked”do you want to leave a tip?”. She wasn’t even that nice and when I said no thank you, she sounded even more rude. Which is the opposite of the way the cashiers normally are. Usually whether tip is left or not, they’re friendly and nice. The sausage on both pizzas was also hard and just didn’t even seem fresh. It felt like a waste of time and money and like I could’ve bought frozen pizza and not had to deal with the rudeness or the hassle and then at least I would’ve gotten what I expected. honestly thinking I may just try Dominos or Little Caesars next time. This was a disappointment and so different from my usual experience here.
devin italia
Some larger woman was screaming at customers today at the drive thru she was having a complete meltdown and being disgusting, she told me to call a manager names jesser and he acting as clueless as her screaming self crazy. Will never go back in my entore life thay was rancid behavior.
… moreghe5389d
They admitted to not using gloves. I told them about my allergy and I ended up getting sick. I can tell you from experience the branch by Lexington Medical Center has better service and wears gloves, I never get sick from that one.
… moreTerry FREEMAN
My husband ordered two pizzas, breadsticks and some type of cinnamon rolls. The breadsticks were so tough was non eatable. Why is it prices are so high we still get food like this. They definitely were not prepared recently. When you order food you expect it to be decent. We spend the money and we get something like this. And you wonder why business suffers. It’s because of this , usually it’s the service as well but this time the delivery person was really nice.
… moreKatrisha Werth
We ordered carryout online via the app. Order was ready promptly in the 20 min estimated. Service was quick, friendly, and the pizza, cheese sticks, and brownie were great. Order was accurate and we had no issues.
… moreKofeii
This particular Pizza hut is amazing! Whoever manages it does a great job. Drivers are always polite and on time, pizza is always good, they never skimp on toppings and the orders have been accurate so far. Very pleased as most big chains are heavily faulty.
… more