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Cactus Reds
Cactus Red’s Restaurant in Ogden, Utah
Cactus Reds Southwest Grill | Ogden UT – Facebook
Reviews
The Scenery: They do a pleasant job with the decor where everything fits the area and it makes sense. The TVs showcase off theme content like sports when I’d expect them to be showing more spaghetti westerns or anything cowboy. The theme of the restaurant is easily 4/5.
The service: When we arrived there was a large party waiting to be seated and you could see that the staff we’re getting tables together to accommodate it. However, they neglected to even acknowledge us which hurt quite a bit all things considered, so going against their sign of “please wait to be seated” we seated ourselves.
The Service Pt 2: It was a little rough as our server had many tables that they were over and because of this a lot of extra time was spent at the restaurant waiting for refills/chips/napkins/a check where we ended up being there for about 13 minutes after our meal because we weren’t about to leave without paying.
The Food: I ordered an entree that included two sides, and our waitress was very attentive to tell me that the soup of the day was a startch just like the one side I already ordered so I changed my selection accordingly (this was heavily appreciated) when we got the food the chicken fried steak had an odd flavor and wasn’t very appealing, the mashed potatoes were fresh and AMAZING! the salad I had as a side was flavorful but without the flavoring of the dressing the salad just tasted like hard boiled eggs, which isn’t completely a bad thing, I just thought the salad would have better taste.
One small issue I had was with the portion / price ratio it felt like very small portions for the price. In the end it wasn’t a deal breaker but the thought did lurk in the back of my mind.
In conclusion, I think this restaurant on the bridge to being good dare I say great, they just have some areas to work on and for myself, I’ll be happy to meal visit again.
Our waitress, Sunset, was absolutely amazing! So friendly and understanding when we had any little hiccups with our meals.
So the beef nachos come with shredded beef, I requested sour cream on the side and no other garnishes. The sour cream was grainy and tasted off.
My husband ordered a burger (honestly didn’t fully listen when he ordered, because I was happy to be ordering nachos!). The only problem he came across was with the tabasco and/or the ketchup. He always mixes the two, but this time he said something was off as well.
We also ordered the roasted prime rib medium rare, and it came out well done. Instead of doing the right thing—remaking it or comping the meal—they just offered a discount, which is not how a mistake like that should be handled. Even the Bloody Mary was nasty.
The service made everything worse. Our waiter was rushing, didn’t listen, and missed what we were asking for multiple times. We had to repeat ourselves over and over.
This place is absolutely not worth the money. You can get more food, better quality, and better service at a fast food joint. We won’t be back.
Also, with my food, I mentioned my dairy allergy and they were very understanding and complient with altering my food to fit my needs.