KFC

  2.8 – 647 reviews   • Chicken restaurant

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Visit your local KFC® at 8073 Veterans Highway Cloverleaf Business Center for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery KFC 21108

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Millersville, MD – 8073 Veterans Highway Cloverleaf Business Center

Visit your local KFC® at 8073 Veterans Highway Cloverleaf Business Center in MD for our delicious fried chicken buckets, chicken sandwiches, Famous Bowls …

KFC Locations in Millersville, MD| Fried Chicken, Butter Biscuits …

8073 Veterans Highway Cloverleaf Business Center, Millersville, MD 21108, phone (410) 969-1233 (410) 969-1233, Services Carry Out, Delivery, No-Contact Delivery

8073 Veterans Highway Cloverleaf Business Center – KFC Locations

Visit your local KFC® at 8073 Veterans Highway Cloverleaf Business Center in Millersville, MD, and grab our mouthwatering chicken sandwich near you!

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Reviews

Imani B.
I placed an online order and attempted to go inside because the parking lot and drive-thru were covered in snow and ice. Although an employee was inside, the lobby door was locked, forcing me to use the drive-thru.

My order was two sandwiches with no pickles. Before leaving the drive-thru, I checked the food and saw that both sandwiches had pickles. I reversed back and eventually an employee came to the window.

I watched the employee remove the pickles and rewrap the same sandwiches instead of remaking them. I asked more than once if the sandwiches were freshly made and clearly stated that I am allergic to pickles. Despite this, the employee repeatedly responded only with, “the sandwiches don’t have pickles,” instead of answering my question or remaking the food.

When I opened the sandwiches, they still smelled strongly of pickles, which is a serious concern for someone with an allergy. I asked to speak to a manager, but the same employee was brought back as the “manager.” She was dismissive, refused a refund, and insisted I wait 10 minutes and go back through the drive-thru, despite unsafe snow and ice conditions.

Because my allergy was ignored and I was not given honest answers about my food, I did not feel safe eating it and left without a resolution. This location shows very poor food safety practices, lack of honesty, and unacceptable handling of allergy concerns.
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Tina Huntoon
I wish I could give this less than a full star for food but, this is the lowest I can give. I ordered the spicy famous bowl assuming it would be the famous bowl but with spicy chicken…I was beyond horrified when I removed it from the bag only to find a OCEAN sloshing in a to-go bowl. The abysmal amount of mashed potatoes were DRENCHED in gravy and a foul soup of hot sauce, to the point it nearly overflowed upon me removing the lid. I had to dump almost a cup’s worth of hot sauce to even make it edible. The chicken, corn, and potatoes were fine in of themselves but the entire thing was texturally and flavor wise ruined by the flood of sauces.
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Marvin Lizama
Rude staff, understaffed, unorganized, dirty, incompetent, and did I say rude staff?

To management: please hire people who actually want to work and take pride in customer service. Restaurants run best when employees are motivated, respectful, and understand how to work as a team. Right now, this location does not reflect that at all.

On December 29, 2025, between 6:20–6:30 PM, I had one of the worst fast-food experiences I’ve ever had. The male employee taking drive-thru orders was extremely rude from the moment I said, “Hello, how are you?” Before I could even finish my order, he cut me off aggressively and told me to “listen.” I hadn’t said anything disrespectful at all. A female employee actually had to step in and take over my order because of his behavior.

I paid at the window and was told to pull around and come back in five minutes because my fries were being cooked. I had already waited close to 10 minutes at that point. I timed it, came back exactly five minutes later, and the same employee looked at me and said, “What do you want?”—as if we hadn’t just spoken minutes earlier. He didn’t remember my order, listed a completely different one, and even after correcting him, I was still given the wrong food.

I had to go inside to fix it. Inside, the staff was visibly irritated that I even came in, despite the mistake being theirs. Thankfully, a woman with an injured arm showed professionalism and corrected my order—she was the only bright spot in this entire experience. Another customer next to me mentioned that I was the fourth person who had to come inside because their order was wrong.

This isn’t about race, background, or anything like that—it’s about attitude, training, and accountability. I’ve lived throughout the DMV area, and fast-food restaurants in Montgomery County, Prince George’s County, and DC manage to provide solid service despite being just as busy. For whatever reason, many locations in Anne Arundel County—including this one—consistently fall short, with the exception of Chick-fil-A.

If you’re going to work with the public, especially handling people’s food, basic respect and professionalism are non-negotiable. A job is a job. Take pride in it, or find something else. Customers shouldn’t have to brace themselves just to place an order.

I hope management takes this seriously, retrains staff, and addresses the behavior of the employee working that shift—because no customer should be treated this way.
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Mrs. Harris
I had one of the worst customer service experiences tonight (June 21st at 8:59 PM) at this KFC location. I went through the drive-thru and was helped by a cashier named AJ. I ordered the Chicken and Waffle meal with a sweet tea. After paying, I was told my food wasn’t ready, so I was asked to pull forward and wait.

While waiting, I tried my tea and it tasted like plain water — no sweetness, no flavor. I got out to go inside and ask for a replacement, but the doors were locked. I waited in my car and saw a staff member bringing out other orders. I told him the tea tasted like water and asked if I could just get a bottled water instead. His response? “They count the waters.” I said I’d pay for it, and he told me I had to go back through the drive-thru line, which had 3–4 cars ahead. That was incredibly frustrating, especially since I still hadn’t received my food.

Eventually, I tried the door again and it opened. I went inside and spoke to the manager. I explained the situation, including the bad tea, and asked again for a bottle of water. He didn’t offer any kind of solution and was dismissive. When I finally received my meal, the waffle was burnt, and the chicken tenders were clearly old and dry. I’ve worked in food service for 15 years — I know the difference between fresh and reheated or sitting-too-long chicken.

The manager insisted the tenders were freshly made, but they were cold, salty, and rubbery. When I asked for a refund, I was told no. Not only did I get old, inedible food, but I also had to deal with rude and unprofessional service. I ended up throwing the food away and going to Popeyes, where I received hot, fresh tenders and mac & cheese without any issues.

I spend money eating out daily — I don’t mind paying for quality food and good service. But tonight was a perfect example of a business completely failing to value its customers. This wasn’t a mistake — it was neglect and refusal to take accountability.

KFC, you won’t get my money again.
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Steven
I will not compare KFC to Popeyes .. So at for the chicken strips they were pretty good seasoned but bordered the edge of dry.. The Mac and cheese side was um okay. The fries actually taste really good. So all around not bad but nothing spectacular. My 1st visit here in over 25years should tell you.. Only came in to try the fries my son’s loves fries. Fast friendly service no issues …
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Tamar Williams
I came through drive the drive thru after a 10 hours day of work!!! for the second time!!!! I figure let’s try this again- this is my results;food was warm and I ask for Chicken pot pie no chicken inside. they ignore you when you’re talking, last time I will come here!!!! Poor service!
I called and ask to talk to management- I didn’t ask for a refund I just ask what do yall do bout this; management said absolutely nothing!
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tammy spano
Never had any issues ever woth this place until today. Placing order on app and went there little early and first person said it wasn’t done yet, which was fine so I went to the parking lot as he asked me to. When my app indicated it was done, the second employee, was nothing but rude in every way. First did acknowledge me at the speaker then told me to hold on. I said something in my car and he said it’s not done go to the parking lot. I told him my app said it was done. He said it wasn’t and I could go in and speak to the manager. I pulled up behind a car when they left my order was done, but the original person said he would check, and it was done. I spoke with the manager and Steven the rude one still wanted to approach. He needs a job that doesn’t deal with customers. Poor customer service skills.
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Frederick
Very poor quality food at this location. I gave them another try today because I wanted to get the potato wedges. Of course they didn’t have any left. I received the alternative, extremely hard and old tasting fries. 5 out of 10 nuggets were hard in texture, as if they were old and reheated. Extremely disappointed. I definitely will not be returning to this location.
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Javier flores
I bought a bucket of 12 pieces, and they were in bad condition. I went back to return them, and the supervisor was very rude. In the end, she neither gave me a refund nor replaced the chicken. $45 wasted. Don’t waste your money; I don’t recommend this place.
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Sienna Williams
Don’t expect your food to be accurate, don’t expect your food to be ready (even if you ordered in 30 minutes in advance), don’t expect anyone to acknowledge you until you stand at the counter for at least 10 minutes. This is the worst KFC I’ve ever been to and I’ve given them multiple tries.
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