


Traditional dishes such as tacos & burritos fill out the menu of this Mexican fast-food chain.
Hours
| Saturday | 9 AM–9 PM |
| Sunday | 9 AM–9 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
Address and Contact Information
Address: 1937 Nevada City Hwy, Grass Valley, CA 95945
Phone: (530) 477-7155
Website: https://jimboystacos.com/stores/grass-valley/?utm_source=gmb&utm_medium=yext
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Grass Valley – Jimboy’s Tacos
Jimboy’s Tacos | Grass Valley CA – Facebook
Menu – Jimboy’s Tacos
Reviews
I’m writing to share a disappointing customer service experience I had today. At approximately 12:30 PM, I came through the drive-through and ordered three beef tacos and two fish tacos. I also paid an additional $1.50 for extra avocado ranch (fish taco) sauce. When I asked the employee for the fish taco sauce, she handed me regular taco sauce packets instead. Because I’m very familiar with your fish taco sauce, I politely confirmed whether it was the correct sauce. She seemed irritated and stated that they only had ranch. I clarified that I had paid for extra sauce and just wanted to be sure it was included. Although she eventually provided it, her tone made me feel like my request was an inconvenience.
When I returned to work and opened my order, I realized I had been given five beef tacos instead of the order I paid for. I called the store, and the same employee answered. She stated she was on break and shouldn’t be taking calls. When I asked for her name, she said she was not allowed to give it. She told me she would take my name and number and pass the information along, but then hung up before collecting any information.
I called back and asked if she needed my name and number. She stated she already had it, which could not have been the case, as my phone number is blocked. She again said she was on break and should not be taking calls. I then asked for the manager’s name, and she reluctantly told me it was Isabel.
I am sharing this not simply because my order was incorrect, but because the interaction felt unprofessional and discourteous. I also work in customer service, and I understand mistakes happen; however, how they are handled makes all the difference. I have always enjoyed your restaurant, which is why this experience was especially disappointing and made me reconsider returning.
My intention is not to cause trouble, but to provide feedback in hopes it helps improve the customer experience at this location. I appreciate you taking the time to read and consider my concerns.
Thank you for your attention.
This chain is located on Nevada City highway in Grass Valley. They have dine in AND a drive thru. If you want to enjoy the salsa bar then you need to go inside.
The two regular beef tacos was relatively cheap and i enjoy the parm that they put on the outside of the taco.
Salsa bar had hot and mild salsas along with jalapeños and onions and fresh cilantro along with limes. All yummy!
They serve sodas and beer as well. It was very clean inside and Isabel who waited on me was professional and cheerful! Nice to mix it up a bit and have a relaxing time inside the restaurant
Wallet friendly!
Very good food, service was excellent ( thank you Daniela in grass valley), will return as soon as possible.