Danielle
Staff were all in the back working on the drive thru. One person was left to man the front by himself and there was a line out the door. He kept asking for help and no one was really doing anything. Attitude’s were dismal and uncaring. Ended up paying for a signature latte and settled for an ice coffee after waiting about 15min. I wanted to ask for a donut to cover the extra cost I lost out on but just felt bad for the guy and didn’t want to add more work. When I later opened my sausage egg and cheese on a bagel from the back, it was on a wheat bagel of some sort instead of plain, so it was sweet. Pretty bummed about what I paid for that experience.
… moreSamantha Davis
Will not return EVER! THIEVES! The manager stole the rest of our money from our gift card. Went the first time with a $25 g/c in the drive through. Manager moving so fast and talking so fast forgot to give us our receipt and gift card back. As I pulled away I noticed and immediately stopped and walked back up to the window where he picked a gift card up from I’m assuming the trash behind the window on the floor and gave us the gift card with a random receipt. Didn’t think anything of it at the time as I’m standing in the drive through window now holding up morning traffic. I go to use the remainder of the balance which should have been @ $18.91 left and was told there’s nothing on the card. Moral of the story they steal your money then don’t even make it right! I understand mistakes but don’t steal from my 10 year old daughter! WE WONT BE BACK!!! Pic of receipt is from the first trip with our balance being $18.91.. well it was not when we went this trip with a zero balance!!!!!! Like he took the rest as his tip or some crap!!!!!!
… moreDarragh Polimeni
The coffee is always watered down, feel like they’re using less beans per brew. Never have this issue at any other Dunkin
… moreElijah Day
Hello Duncan my name is Elijah I work next door at Mavis I was simply to put having a very very early start to my morning with only 5 hours of sleep last night since I clocked out late as well as got up very early for my next day I come into Duncan for a cup of coffee and of course being that I’m tired chose too late my head down on the table granted having my skateboard with me and my backpack I do not trust my my belongings to be on the floor where somebody who I would be not aware of could just walk up and take so I left them right in front of me where I can see him at all times just to be bothered by some gentleman wearing a gold chain necklace who is very much indeed of management staff to tell me that I was not allowed to do such things so I will not be coming back and as well as I’m going to keep this review posted and share with all my friends of the discrepancy in service have a good day.
… moreMariela Hernández Hernandez
Excellent customer service and great service from the team (Joshua)
… moreRandi Sasser
I always order online and pick it up through the drive-thru. But no matter who’s there my order is always correct always tastes good and is always to me on time. Today specifically, Friday August 29th, the gentleman working the drive-thru loved his attitude. Hope everyone there continues to have a great day!
… moresofia
Carrie was very rude and not very helpful, most of the team seemed stressed out, waited 20 minutes just for them to box up our donuts. Would recommend hiring new staff
… moreMichael Waymire
The service here needs help. Went in for literally one thing: a toasted bagel with Regular cream cheese. First visit (I was the only person in sight @ 4pm Monday) barely any spread on the bagel and untoasted. Returned to rectify the order and was just given a garden spread. Nothing like what a real bagel should be.
… moreDiane
Recently, I ordered a turkey sausage breakfast sandwich, and it was nasty, completely inedible! I took one bite and threw it in the garbage. Add to that, the sausage was just slightly bigger than a postage stamp. I know all of these places are trying to find creative ways to keep costs down, but this is ridiculous. However, given how awful it tasted, less was much better than more. I will never, EVER order food there again.
… moreSeyanilas
I’ve been coming here for my espresso shaking drank and breakfast sandwich. Every time has been wonderful. Everyone is super nice and never messed up or forgot anything on my order. Thank you for awesome.
… more