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Chipotle Waverly is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 11619 Waverly Center Dr, Charlotte, NC 28277
Phone: (704) 849-2583
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
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Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
There’s a new Chipotle near you! Check us out at 13415 Rigsby …
Chipotle Mexican Grill . 9h . . Now Open in Charlotte. There’s a new Chipotle near you! Check us out at 13415 Rigsby Road, Charlotte, NC …
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Reviews
Blady Blahblah
I come in with my friend and her son to this chipotle about 3 times a week. This is a busy spot with generally friendly staff. We go out of our way to come here because of the staff. Then there is JAHIR. Twice in the past 4 months Jahir has gone out of his way to be rude to my friend. As I went through the line Jahir topped asked me if I needed extra cheese. No charge of course. My friend stepped up ordered their meal and asked for extra cilantro. He was told her the cilantro is already mixed in. So I stepped back noting that there was a guy chopping the cilantro behind him so it couldn’t be mixed in. He said well no she can’t have it. This is new. She has gets extra cilantro here each time. So I asked another employee on the line. Who said well he’s the manager. So I quietly asked his name. The other guy was in told me. As I was checking out my friend asked me for his name. Jahir snapped at her and said do you want me to write it down. Surprised she said ok. He rudely came over smirking and hand her a paper. This set me off. I looked around the restaurant. It was filthy. It wasn’t busy. I let her sit with her son to eat. I walked over to the other manager Todd. Todd took the time to explain the cilantro process. Cool. Todd then stepped up to the line and began to help. Meanwhile Jahir stayed up on the line doing nothing. I watched as Todd cleaned, worked, washed his hands, greated a new employee and began training. Jahir stayed on the line doing NOTHING. I took some photos and posted them below. Guess who Jahir is. Hint he is doing NOTHING. There was no need for him to be on the line. He could have been cleaning. He never asked her is she was eating in. He didn’t mark her food. I watched her unwrap their burritos because they were unmarked. I am hoping Jahir is not being rude to her because they are black. I would love to hear from a GM on this.
… moreAustin Wise
Not one to usually do this but at this point you have to. Ordered online pick up. It says 7:40 time and I give an additional 5 min. Then the app says it’s ready but it’s not on the pick up shelf. After waiting 10 more minutes and watching others get their food I ask for mine and it’s not even made or being worked on. Then I get home and open up the tacos to find they are missing ingredients and are just thrown in there. I’ve worked in the food service industry and this is a low point. If I wasn’t home already after waiting 25 min I would walk back in and just drop this in the trash it’s that disappointing.
… moreAaron Morrison II
Ignore anyone else. This is the best Chipotle I’ve been to in charlotte. They give you a really good portion size for online orders. It’s exactly what I request on my order. And it’s done at the time I request. I do personally say don’t choose the quickest option if you want the food to be ready when you get there. Because it’s just not going to be ready within 10 minutes. You’re going to want to choose the 20 minutes away option which usually the second option from when you’re placing. You’ll have no issue..
My only complaint is it’s way too crowded which is not their fault. But there’s a reason why so many people come here and it’s one of the most packed Chipotle’s I go to.
I go to various Chipotle’s across Charlotte I get the exact same order at every single Chipotle I go to. And they’re the only ones to make it perfectly have it tastes perfectly and give a decent portion size for how much you’re paying.
… moreMy only complaint is it’s way too crowded which is not their fault. But there’s a reason why so many people come here and it’s one of the most packed Chipotle’s I go to.
I go to various Chipotle’s across Charlotte I get the exact same order at every single Chipotle I go to. And they’re the only ones to make it perfectly have it tastes perfectly and give a decent portion size for how much you’re paying.
B Luscombe
What a dump! 8pm on a Tuesday night, March 3rd, and the place is a total mess. Tables not wiped down, trash cans overflowing, gross!
… moreHana Chang
I like the food here. I was ordering dinner, and the staff put chicken into two bowls. One of the bowls had noticeably less chicken, so I asked for a bit more. But she just said, “We don’t have chicken” without any sorry or offer to other meat .
Then when I got home, I realized he didn’t put the lettuce.
I felt really upset because of the staff member’s unkind attitude. She definitely needs to be retrained in basic customer service and manners.
… moreThen when I got home, I realized he didn’t put the lettuce.
I felt really upset because of the staff member’s unkind attitude. She definitely needs to be retrained in basic customer service and manners.
Garrett Ross
I’m concerned about the cleanliness of the restaurant. The dining area seems like it might not be getting the attention it needs—out of about 55 seats, only 3 appeared clean at 5:45 PM on a Monday, just BEFORE the evening rush. It doesn’t appear management checks in on it or requires the staff to as this is a regular occurrence, which has been going on over a year. I’d suggest opting for takeout if you’re planning to eat here. It just worries me that if the front is this unkept, the kitchen might need some extra care too.
… moreBen Shelton
This restaurant used to be better quality. Management needs to do better. The staff was friendly and there were 6 people working when I picked up my order which is a lot for most fast food restaurants in 2024. The food was lukewarm, and lacking in quantity of the ingredients. My biggest complaint is the state of cleanliness of the restaurant (See photos). The lack of care in appearance really makes me wonder if food standards are up to par.
… moreAshley
i know i’m a little late to leave this review, but hear me out. i came here around nine months ago and ordered a bowl with chips. the next morning, i threw up three times, which then escalated into a total of nine times over the span of two days. doctors later confirmed it was food poisoning. the only thing i had eaten the day before was chipotle, since it was a busy day and i grabbed something quick from a place i usually loved.
i couldn’t go to class or work for over a week due to the recovery. i’m leaving this review nine months later because every time i pass a chipotle, i have to fight the very real urge to gag. i’m mostly irritated that i haven’t gotten chipotle ever since due to fear and disgust.
… morei couldn’t go to class or work for over a week due to the recovery. i’m leaving this review nine months later because every time i pass a chipotle, i have to fight the very real urge to gag. i’m mostly irritated that i haven’t gotten chipotle ever since due to fear and disgust.
Chinnu Girish
I visited this shop at 8:30 PM on December 3rd and unfortunately had a very disappointing experience. My small child was confused between ordering a quesadilla or a burrito, and while I was helping them decide, the lady serving the food looked extremely rude and impatient.
After we finally ordered the quesadilla, she threw it into the oven carelessly and kept blabbering something under her breath. When I came to the counter, she hadn’t even taken the quesadilla out in time, and it was completely overcooked and in bad condition.
As customers, we expect basic courtesy and patience from the staff, especially when serving families with kids. With this kind of behavior, it’s hard to feel satisfied with the service or the food.
I truly hope the management takes action or at least provides proper training or a warning so that customers are treated respectfully in the future.
… moreAfter we finally ordered the quesadilla, she threw it into the oven carelessly and kept blabbering something under her breath. When I came to the counter, she hadn’t even taken the quesadilla out in time, and it was completely overcooked and in bad condition.
As customers, we expect basic courtesy and patience from the staff, especially when serving families with kids. With this kind of behavior, it’s hard to feel satisfied with the service or the food.
I truly hope the management takes action or at least provides proper training or a warning so that customers are treated respectfully in the future.
Steve Engelhardt
I like to food at Chipotle…it always has a great fresh taste. This location can be very busy and even during the busiest times, still is able to keep the line moving. The big disappointment at this location is the cleanliness of the restaurant. The tables, trash containers and drink area are always a mess. My most resent visit to this location took the cake…The restaurant was a complete disaster…..and to make matters worse one of the dirty tables had a pair of inside out used gloves and the glass window looking outside were I was sitting appeared to have a booger smeared on the glass….it was completely disgusting! I just don’t understand why the employees are not better trained to keep the dining area clean…including the outdoor eating area which is no better. This location does a ton of business and I am sure that the daily sales are huge, but I just don’t understand why even when they appear not to be busy such as during my last visit, there were at least 6 employees behind the counter and not a single person appearing to be tasked with cleaning the dining area. Someone finally did come out to wipe down a table but only after they were asked to by a customer and then promptly took their dirty rag and scooted back behind the counter without addressing anything else in the dining area. I am not sure why this goes unaddressed…..it is too bad… because if this location was better managed, it could be a very enjoyable placed to eat.
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