Sennen Schlesser
Guy at the front was extremly rude. I had given him 2 coupons. Was told to drive around again. Which was fine , and I had given him both of my coupons. He said I did not. I have no reason to lie about this. No apology, very rude. Hope someone reads this. Store 2477. 7;31 and 7;28. Pm
Order number 69. And 68
… moreNoe De Anda
Service was bad the manager lady who looked big violently charged me for barbecue. When I ordered my burgers she starred as if she didn’t want to take my order. The guys were chill 10/10. The lady was definitely not excited to work at Burger King. I’m going to make emails so they can better discipline this franchise.
… moreSonny Silva
In typical Brownsville “customer service” by claiming that hamburgers aren’t served until 11am as I ordered one at 7am
When I asked about honoring their slogan, she didn’t know the word.
Nor did she understand creed, moniker or marketing.
After I mentioned “Have it your way.” She shrugged; “The grill is dirty.”
A flat out lie considering that the a clean grill before closing is a federal requirement.
AND THIS FROM A MANAGER NAMED Jennifer.
Once again proving that MOST local franchises hire 6th grade level education
Shame on you BURGER KING
And it’s not the first time a manager didn’t know their slogan
… moreBella T
You can find the real life Squidward Tentacles in this establishment! I thought I was walking into BK, not the Krusty krab. On the evening of 10/2/2025 I proceeded to visit this restaurant along with my family. The robot that should have been taking my order was instead hyperfixated on my toddler as he familiarized himself with the establishment. As he neared the kitchen area she began to shout at him NO! NO NO! It’s so sad to see today’s youth complete lack of common sense. I approached her to order and I stated YOU DO NOT HAVE TO YELL AT HIM. YOU CAN JUST TELL ME. She responds I DIDNT YELL. Now we’re in a back and forth, but I’m giving her monotone a chance still…YOU RAISED YOUR VOICE AT HIM AND HE ISNT YOUR CHILD, I respond. She rolls her eyes and begins taking my order. It was like the robot Olympics. She was speaking so quickly in her monotone voice being dismissive of me. As I was about to pay, she shouts in my face MA’AM! MA’AM! because my 3 year old had headed towards the kitchen (which is completely accessible) once more. This time I turned around and instructed my family to leave behind me. She has the worst customer service skills I have ever seen and I let her know that. I’m sorry you’re making minimum wage, Squidward, if you dont like it, then do something about it to better your life. I’d start with some speech classes. No one deserves this disrespect, dont come here.
… morePaola Delgado
Food came out super fast – not fresh. So greasy that the chicken was inedible. Fries were cold and the meat tasted like dehydrated meat. Do not recommend this location.
… moreValerie Serrano
Rude employees on multiple instances. The man that can only speak Spanish in the intercom needs to learn some customer service, he is incredibly rude. Ugly tone, bad service, interrupting customers when they speak. The other review is absolutely correct in saying Squidward Tentacles must work here…..
… moreChristina Ramirez
I ordered a plain and dry burger, but they still made a cheese burger. They let Mr keep the burger. Also don’t order the cheese tots, there is no cheese in them!
… moreElizabeth Perez
The drinks taste like tap water. And you can hear the employees singing and yelling in the backgroud while ordering at the drive through. I had to repeat myself like 3 times. I could hear their conversations yet they couldn’t hear my order.
… moreTy Cobb
the staff never lets you eat in peace because they’re constantly doing some unnecessary maintenence to he dining area . . . they’re taking off ceiling tiles . . . they’re removing benches . . .
… moreKrystal M
Got there at 7 am zero costumers in drive thru 0 costumers inside and they had 12 crossings already made just there . Service is so horrible they rush you in drive thru and only take one order and take out one order and the next to avoid timer bring high
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