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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Address and Contact Information
Address: 975 Volunteer Pkwy, Bristol, TN 37620
Phone: (423) 217-4078
Website: https://www.zaxbys.com/locations/tn/bristol/975-volunteer-pkwy
Order and Reservations
Order: Order online
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Reviews
Jessica Wyatt
The egg rolls i got tonight we’re burnt to a crisp and looked old, the number on the receipt isnt right either so I had to Google it.
They were replaced, though, and the rest of my order was good. Thanks for taking care of it.
… moreThey were replaced, though, and the rest of my order was good. Thanks for taking care of it.
Evangeline Millner, CPhT
Finally tried the new location. Service was quick and the atmosphere was ok, modern but you probably should go for to-go or drive thru order on Sunday lunch as it can get too crowded too fast due to a smaller lobby than a typical Zaxby’s elsewhere. I got traditional wings and things. The wings and fries are fresh and crispy but not a fan of their chicken fingers. Too salty for my liking just like someone else had commented on here. You gotta dip them in a teriyaki or zax sauce to neutralize the flavor. The strawberry milkshake was good. The overall experience was pleasant but I won’t drop $50+ again on meals anytime soon. Hopefully the chicken finger recipe changes for the better.
… moreSherry Williams
Ordered boneless wings and fries. The order came up pretty quickly and the fries were hot…score!
Only downside, I asked for a knife to cut the boneless wings. She said they don’t have them…..what are you to do? Knaw them off the end of a fork or pick them up and get the sauce all over and under your fingernails?? There wasn’t even a bone to hold it with.
What about people ordering salads? You know they don’t cut the salads small enough….just eat a salad with your fingers??
… moreOnly downside, I asked for a knife to cut the boneless wings. She said they don’t have them…..what are you to do? Knaw them off the end of a fork or pick them up and get the sauce all over and under your fingernails?? There wasn’t even a bone to hold it with.
What about people ordering salads? You know they don’t cut the salads small enough….just eat a salad with your fingers??
Daleena Barrera
Service was very good and polite, didn’t feel rushed. I really liked the “door” drive through instead of the standard window, more personable. For what I paid, feel like I received a lot which is huge these days. Chicken was good and tasty. Received lots of fries and coleslaw as a side.
… moreSydnee Pendland
Placed an order through the app to pick up and take to my parents. They called me soon after to tell me how incredibly overcooked the wings were, describing it as “chicken jerky.” We eat at Zaxbys a lot and it’s just such a shame that we paid like $15 for 10 wings for them to literally be burnt to a crisp and inedible.
… moreE H
New place I thought how cool I could get some wings. The wings was dry and old . They were having a day as the lady in the drive thru window said some employee did a not show. I love wings it’s too bad they weren’t good. I also don’t like wasting my money.
… morepeter childress
I should have remembered not to go to Zach’s because they don’t have any tea that is worth drinking. Their food is getting smaller and smaller volumes. And if you ask for sugar to make the tea sweeter they don’t have anything. So all was nice enough to pour out the tea. Go get a drink, soft drink and offer it to pay for the difference cuz I was not going to drink unflavored tea managers. Also try to grab you by taking something for you. I don’t want. All I want is what I pay for and if I can’t pay for it then I’ll ask if I could have something. Otherwise don’t try to bribe me give you a better report
… moreKimberly Wolf
We came in with a very large group, all separate orders, and they were so fast great service and super nice! Plus, it was so clean and the bathrooms were super clean also!
… moreScott Stewart
Got order completely wrong and asked for spoon and they didn’t have any asked for forks looked at us like we had 3 heads. Food was so so but made wrong anyway. 20 bucks for a shake 10 boneless wings and a water. Got no fries or toast or anything else. Could have went to a nice sit down and had better food and service for that price
… moredjmagnify
I live behind this place not even 5 minutes away, I just ordered my food went and picked it up, was the worst food ever the fries was cold the sandwiches had no sauce like they was supposed to then I was even missing a order of fries and coleslaw. It was simply a waste of money I will not be back just throwed $50 down the drain for cold food
… more