Daytona Roney
It’s not just butter & what happened to effective problem solving?
Toast is my comfort food, that’s why I chose Dairy Queen before my surgery to calm my nerves. Things happen so I asked for butter to do it myself, with no fussing. The young girl turned to the manager and asked and the manager told us right in front of us they don’t what I mean by butter, and that they don’t have butter to give. I waited holding the bread out for a minute showing her this bread was very dry, and limp, not toasty. She looked back at me, with the manager offering no resolution of any variety. Needless to say I did not get to enjoy toast on my hour drive to the hospital..
… moreKerry Jo Robertson
I really appreciate this DQ. We visit about once a month and always take my little dog. Our trip this month was my sweet girls last trip. We all enjoyed our blizzards and she had her little pup cup. I’ll cherish those memories with my furry baby, thank you for always giving such good service.
… moreKristin Setzer
Our Blizzards are gross today. The whipped cream used to be thick and creamy, but this was milky and thin. Our ice cream wasn’t thick and creamy either. It was partially melted. I can only imagine what would’ve happened if she had attempted to flip it upside down.
Not good at all. We can’t even eat them. (Photos are with the whipped cream scraped off.)
… moreAmber Hubbard
Terrible service, girl in drive through window rude and had attitude, We come all the time and my husband orders the same thing just vanilla ice cream in a large cup and this time the serving size was extremely small compared to every other time. Especially for almost 5 dollars each you’d expect more ice cream…
… moreAngelina Simmons
Purchased a large chocolate sundae ice cream tasted like ice milk, and the ice cream was barely past the rim and I also purchased a medium strawberry sundae, strawberry were very frozen and no syrup. Again ice milk not ice cream.
… moreLoressa Paris-Chesnut
Lobby was closed due to staff shortage but that’s a different topic all together. Drive through service was horrible. I expected to wait due to staff issues but the problem was the attitude of the drive through employee. She was blunt and rude from the beginning of the order process all the way until I drove off. No thank you for waiting, thank you for your business, enjoy your food or anything! She handed me my chili cheese fries and said be careful with the bottom because it was evident the paper container was collapsing and could blow out. Didn’t offer me anything to help with the situation. The bag it was sticking out of was already ripping from how wet it was as well. I know those that are actually working right now are filling the shoes of several employees, not only here but everywhere. However, you still have a responsibility to your employer to do a good job and give service as you would want to be given. Thankfully I was going home and managed to dump my food into a bowl otherwise it would have made a horrible mess in my vehicle and lap. By then I had to rewarm it in the microwave. Best part of the experience was at least it tasted ok. Update: My debit card has now been compromised after using it here today. Someone attempted to make a purchase without the card. Luckily my bank was on top of this and declined the fraud attempt. Hummm….
… moreCesar Calderón
Omg, they were busy in the drive thru. I got my food in a timely manner. Let me tell you. The tacos get 4 out of 5 flames. The cucumber lime sauce!!!! Stop it. It’s a must try!!!!! I love Texas!!! Thank you DQ
… moreMichael Castaneda
It’s fast food. Bonus points cause the ice cream machine works unlike some other fast food places.
… moreMichael Smyth
Had to triple buster burger excellent food all around can’t beat it for a good bite to eat and they’re desserts amazing
… moreMichelle
They really should get their intercom fixed because they couldn’t hear our order at all. I ordered a simple treat such as a cherry dipped cone. Which they did not carry they only had chocolate. I’m old school I ordered a Mr Misty float which they did not carry. it’s been years since I came to a dairy Queen not knowing that they changed it to a Mr Misty freeze for a Mister freeze. Obviously the girl at the checkout had no idea what I was talking about. Working for dairy Queen you should at least know the basics. I will not be returning. Especially to this one we had to repeat our very small order of three items about six times. Their intercom was clearly not working.
… more