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Visit your local KFC® at 4828 W Broad St for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 4828 W Broad St, Columbus, OH 43228
Phone: (614) 878-7989
Website: https://locations.kfc.com/oh/columbus/4828-w-broad-st
Order and Reservations
Order: Order online
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Reviews
MOB
The best biscuits I have ever had!
Very fluffy and fresh
And perfectly made wings
Everything fresh and hot
… moreVery fluffy and fresh
And perfectly made wings
Everything fresh and hot
John Baldwin
Google hours are incorrect. I was told they were closed. When I mentioned that the Google hours listing was wrong to the person at the window he was rude and said he just does what his boss says so I suggested he tell his boss to it would help a lot of people if it got fixed. Edit: now that I thought about it, I arrived before 11pm on Friday (hours sign says open to 11pm) I was still turned away. Terrible customer service and unprofessional, unpromised hours of operation.
… moreRose McCullough
Not only was the chicken old, but it was fried twice. A bunch of extra breading and tasteless! The biscuits evidently been sitting there for hours because they were HARD!!! Called several times to talk to the manager once I got home and NO ANSWER, open to 11, but NO ANSWER, ok !! You take peoples money, and knowingly sale old food thats been sitting for hours! The chicken was supposed to be white meat…and the breast and wings were DARK and smelled spoiled! Couldn’t and wouldn’t eat it!
So disappointed and disgusted by the disregard for your customers inability to get FRESH Consumable FOOD!
DO BETTER KFC for the next customer, because I will NEVER return!
… moreSo disappointed and disgusted by the disregard for your customers inability to get FRESH Consumable FOOD!
DO BETTER KFC for the next customer, because I will NEVER return!
Theresa M.
They always forget something in the order! Fast food everywhere has gone downhill so bad. The chicken tasted good, but it’s annoying that they can’t seem to achieve accuracy on the orders. This happens all the time, and just about with every location that I visit.
… moreTheLobster15
The staff is rude. They have the bathrooms locked at all times. You have to get someone to unlock the bathroom and they said it’s only for paying customers (we were ordering our food) then I had to use the bathroom. The women’s was locked and no one would come to the counter so I could tell them. So I had to use the men’s. It was disgusting! They act like the stall is made of gold or something the way they have it locked up. When I finished I went to wash my hands and there was no soap, the soap dispenser is gone from the wall. It wasn’t out it was just gone from the bathroom. So any man who works I doubt washes there hands. Disgusting!!!! Don’t waste your money here!
… moreJoey Navarro
Establishment doesn’t close to customers until 11 PM. Pull through the drive-through at 10:10 PM and they shut the lights to the drive-through menu off. Incompetent employees
… morechastity huynh
Rarely order from kfc and every time I do I end up disappointed. Decided to get the 20$ fill up after working night shift and before going in to my next night shift at the hospital. The pieces of chicken included in the 8 count are tiny as pictured. They give you three “large” sides that are not in the actual large containers. One coleslaw and two mash and gravy but only give you one small side cup of gravy for both. Such a waste of money every time.
… moreGeorge Smith
Hi
I normally don’t write reviews but I feel this needs addressed.. I came in to order my food which was (famous bowl and fry) and noticed that it was really hot in this kfc.. So I asked the older lady does your air not work. It’s hot in here. And she must have been having a bad day or something. Because she snapped back saying “ Our upper management doesn’t care it’s broken. And you could have went through the drive thru besides coming in here. “ I said excuse me. Can I speak to your manager. She said “I am the GM “ .. So I replied wow you really out here disrespecting your customers like this. She told me to leave her store. After I purchased food. Maybe the heat is getting to her.. But still gives her no right to talk to a customer like that.
… moreI normally don’t write reviews but I feel this needs addressed.. I came in to order my food which was (famous bowl and fry) and noticed that it was really hot in this kfc.. So I asked the older lady does your air not work. It’s hot in here. And she must have been having a bad day or something. Because she snapped back saying “ Our upper management doesn’t care it’s broken. And you could have went through the drive thru besides coming in here. “ I said excuse me. Can I speak to your manager. She said “I am the GM “ .. So I replied wow you really out here disrespecting your customers like this. She told me to leave her store. After I purchased food. Maybe the heat is getting to her.. But still gives her no right to talk to a customer like that.
Goldie Digger
I was inside the other day and witnessed a woman to believed to be a manager cursing at an employee so I waited patiently to get my order taken there were three other employees working on looked to be packing. I feel sorry for the employer that was be yelled and cursed at. The lady then came to front counter but did not take my order but instead of doing her job she was on the phone saying no I need you to please hurry up and get here I’m being attacked she proceeded to end the conversation with I love you and then called another person saying I need him to leave the store now and then at this point a gentleman came to get my order and apologized profusely for the behavior of his boss when clearly she should’ve been apologizing for her behavior this is very unprofessional not a good look at all for this lady
… moreDanna Chavez
If I could give 0 stars to a place it would definitely be this, the woman in charge who said she was the manager refused to serve us after I told her about her terrible customer service, avoid going to places where people are 0 friendly especially if you go with your family, if you don’t want to offer good service or you are simply going to refuse to serve customers, don’t work! I don’t understand how they can have such an unpleasant person as a manager, horrible experience
… more