

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Canton is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Panera Bread at 4668 Belpar Street NW Canton, OH
Panera Bread at 6543 Strip Avenue NW North Canton, OH
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Reviews
I ordered the fireside chili. It wasn’t very good.
Overall. Not a pleasant experience.
I’ve been to this location before, and nothing has changed as far as the look and environment of the place, but the food and service was excellent during my previous visit.
This visit was completely opposite of my previous patronage.
As soon as you walk into this location, you get a sense that nobody wants to talk to you or see you. Before you even get to the cashier counter, you’re welcomed by tablets mounted on wonky worn out stands where you order food at.
But I get it, sometimes they probably get busy and it’s probably just easier for customers to utilize technology to assure accuracy of what’s being ordered.
So I put in my order using the tablet, but I forgot to order a bottle of water. So I went to the cashier counter and waited about 5 minutes or more for someone to help. The cashier counter was deserted, and there was no one in sight.
So I made my way to the pickup window where you get your food, and came face to face with a manager and two associates.
I’m not sure where they were coming from, but one of the associates was taking off a jacket, so I’m thinking they were coming in from outside. But I don’t know and I don’t want to assume anything.
But you would think that I had just cursed them out because of the resentful and discontented looks on their faces when we came across each other. I forgot about the water because I wasn’t sure what was about to happen.
I just continued to the pickup window and grabbed my order. I realized that my Madagascar vanilla bean coffee drink thing was missing. So I went back to the pickup window, and inquired about it.
One of the associates that was putting orders together looked at me like I was trying to get something for free, and could care less about what I ordered.
So I had to pull up the email copy of the order and show it to her. She explained to me that orders don’t always go through accurately using the tablets.
So she told another kitchen associate that I needed a coffee drink with vanilla. What I got was not what I ordered, but I didn’t want to stir up any more tension than what seemed to be going on. I took the drink anyway, and tried to doctorate with creamer from the coffee bar
When I do these reviews I try my best to not be overly critical of workers and businesses. I also try not to undersell their greatness and services, but if something’s not right, I have to call it out.
This location at this time of visit was full of workers from management to the staff that just didn’t seem to be connected to the quality of other Panera’s that I’ve been to.
So if you’re reading this review, take it as a concern that if you’re in the mood for soup and salad, or a delicious Panera sandwich, that this location may be similar to roulette. You might have a decent experience, or you might not.
As always, enjoy your waffles!
We order two Pick 2’s, both had a BOWL of broccoli cheese soup. I go to pick up my order and took it back to my office. We go to open the sealed bag, and we are missing a BOWL of soup. I call the restaurant to let them know and they said I could come back and get my BOWL of soul. While aggravated that I had to do this I did because we paid for it and I wanted my BOWL of soup. I get back to the restaurant and received another sealed bag, So what’s inside? A CUP of broccoli soup.
Needless to say, due to the incompetence of the staff at store (address) 4668 Belpar St NW, Canton, OH 44718 I will not be back. There are other Panera locations whose staff are able to do their jobs!