Wingstop

  3.5 – 620 reviews   • Chicken wings restaurant

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When you’re in the mood for bold flavors and customizable wings, look no further than Wingstop Richmond Heights Hanley Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Casual counter-serve chain serving a variety of chicken wings & sides.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wingstop 63144

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wingstop.com

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Reviews

Nadya Nicole
I visited this store today after purchasing an order online. I ordered the 8 piece wing combo and I upsized my drink for 50 cents to a 32 oz cup. When I arrived I had my baby with me carrying her and I asked the manager for a bottled drink instead of the cup with a lid so that I’d be able to just put the bottle in the bag being that the cup could possible spill with me carrying my daughter. The manager tells me no and that I would have to purchase another drink for almost four dollars. I asked her how when I had already bought a drink with a combo. She says “the combo comes with a drink so If you want it bottled you need to buy it separately “ which didn’t make any sense to me because if the drink is combined into the combo that means that the price of the drink was included in the combo. But the manager was making it like I was trying to get it for free or short the Wingstop business over 3.75. And mind you, my combo was $15.00 all together. I found it to be very distasteful and unbecoming of her. It completely fine to go above and beyond for your job but not to make customers pay for two drinks. She was not knowledgeable of the pricing on the menu at all. The cooks did an amazing job as per my family but Never again!
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Dayan McCormick (Instagram DayansBalance)
First time eating here. Great Customer Service. Food came out hot just not what I expected from the commercials. Had the chicken fingers and fries. Fries were warm and Chicken was also just preferred them to be cooked a little longer. They were done however. I’ll still return just will state that on my next visit.
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Evette Clayton
Why stay open until 1 if you don’t cook anything past 11 I tried ordering my food & didn’t get it because “they don’t drop food” like cmon now. I just got off a long day at work. I work customer service and the place I closes at 11. We still have customers come in at 10:55. We don’t close out doors 2 hours early lol what type of customer service is that??
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Madeleine DeNeal
First time coming here. Was fast, workers were sweet, and food was delicious. Only reason I left some fries is because there were so many! I got BBQ wings with ranch. You can’t go wrong!!
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Pray
The location has gone to crap. The Quality of the food the service all sucks. What makes it so bad is there GM is ALWAYS there on her phone . She has to make it known that she’s in charge. But her presence is a joke. You would think if the GM of a store was there that the food will be made correctly and the store will be ran smoothly. She’s too busy complaining about rude customers and how she can be rude right back with them. I will drive all the way to the page location before I give them anymore of my money.
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Emanuel Nieto
came here a couple weeks ago since I placed an order while I was at work, staff was amazing and so helpful! I walked inside and was so comfy with everyone there and the food was fire, although the fries were a bit short the rest made up for it. I trust them with my food and definitely going back there. OH and I got a free shot glass from them
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Lauren Gregory
This location is closest to our house but every time we come here it is a mess. The food always takes at least 20 minutes longer than they say and is always missing something. Every time I’ve been there customers have walked out because of how long it takes to complete orders. We will definitely drive further for better service.
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S S
This used to be my favorite location. It’s a bad look when the employees have their own personal table with their personal items (combs, phones, etc) everywhere and they don’t wash their hands before returning to work. One customer complained about waiting 30 mins for an 8 piece and I waited 45 mins for my order. I ordered before I left the house, arrived 20 mins later, and still had to wait for almost 30 mins. I guess I’m back to taking my chances at the Lindell location or just go out of town and have Wingstop because the STL locations are struggling…
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Maddie H
My friend and I waited a good while to place our order when the restaurant was very slow and people were just standing around. When we got our food every one of our 5 piece tenders were completely raw in the middle.
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Aaron Barbee (A-A-Ron)
April 2025 update: even 7 years later, my original review holds true. Marginally clean dining room, tasty food, but lackluster service. Order ahead, wait outside until it’s ready and take it to go.

Original review…
Food was really good and it takes a while to get it. Not sure if this place is slower than the other location I’ve been to, but the customer service was lackluster at best. The cashier was more interested in chatting with her friends from nearby retail shops than maintaining eye contact with us or checking on us. Too bad, I like the food, too 😐
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