Quincy Russman
Ordered food and my large nacho fry came half empty. I went to call and ask what happened and why I got shorted half a box. Guy answered says one moment, tells someone else in the background to “take the call I am too busy” nobody picks up the phone and waited 20 minutes on the phone before hanging up to call back and now I can’t get them on the phone again!! Watertown Taco Bell service thumbs down
… moreangie Kay
I have had good experiences with some of the staff and some bad experiences with one staff that’s always rude and horrible customer service. I’m still waiting on a refund on my meal. After him slamming the window on me for driving up to the window because the speaker wasn’t working. He told me I didn’t tell you that you could come up to the window. After explaining to him that the speaker wasn’t working he slammed the window after I had already paid. I still haven’t received my payment back. I will not be returning due to poor business on Taco Bell’s part
… moreMadison Stemwedel
Got it — here’s a short, clear, and effective 1-star review you can post:
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⭐ 1 Star
I went through the drive-thru and there was only one car ahead of us, but it still took about 30 minutes to get our food. It seemed like there was hardly any staff working, and the person at the window was rude. Really disappointing experience — I usually like Taco Bell, but this location needs better service and staffing.
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Would you like me to make it sound a bit harsher, more polite, or funnier/sarcastic before you post it?
… moreRyan Diffee
The only reason I’m giving this place a 3 on the service is because I witnessed an employee named Michael doing what he needs to be doing. And he was literally getting yelled by what I’m guessing is the manager. Michael was outstanding and that lady was unprofessional!!! I don’t understand what he did so wrong, just because yall are short staffed don’t take it out on your employees.
… moreBrian Anderson
Lunch during the week there are never problems. Evenings and weekends something is wrong with order every time
… moreJordan Walz
Did a mobile order on our drive home to MN. said it’d be ready by 1:38, got there, not ready, no big deal. Stand waiting for a few minutes before I ask if it’s being made, one employee tells me he doesn’t make food, sorry, and the other said we have multiple screens back here and are busy. Drive thru was literally empty and the 4-5 tables inside already had their food. Ended up being another 10 before we got the food. It was all made correctly.. he did give me one less cup than we paid for but I didn’t even bother asking for another, I just wanted to get out of there at that point. Probably would’ve been faster if I had just gone through the drive thru. Won’t be stopping at this location again.
… moreNathaniel Snowberger
An employee with long hair was straight out rude to my wife going threw the drive threw tonight and had up charged us for steak but gave us beef.
… moreMarra Lynn Hempel
I ordered a Crunchwrap supreme meal and was missing the Crunchwrap when I got home. My soft shell taco was a hard shell. The two soft shell tacos w/ no lettuce still came with lettuce. They didn’t get a single part of my order right. Don’t make the same mistake I did and double check your order if you get it through the drive-through.
… moreMargie Lopez
The employee at drive thru was picking his nose and than fixed food
Yuk
… morejoseph Monnens
Food was cold not filled right not even close and on top of it the meat like the steak and chicken was so dry and burned it wasn’t even edible would not recommend this place for a dinner not even to my worst enemy.
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