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Chipotle Richmond Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
Address and Contact Information
Address: 3726 National Rd E, Richmond, IN 47374
Phone: (765) 966-3292
Menu Photos
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Richmond, IN
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2 Chipotle Locations in Richmond · Chipotle Richmond Village. Open – Closes at 11:00 PM. 3726 National Rd E · Chipotle Richmond Chester Blvd. Open – Closes at 11: …
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Last Updates
Reviews
ZEPRAT GERNODT (ZEPRATGERNODT)
12/10/2024
4:00 pm
This was my first visit, and I was impressed with how clean and neat this location is. The glass, tables, chairs, floor, serving, and cashier areas were spotless.
The young lady who took my order was super nice and tolerated my slow decision-making process. She was great. The cashier was also nice and patient.
I usually find Chipotle locations to be a poor experience…skimpy portions, poor attitudes, and generally dirty. This location was a much more pleasant experience.
Note:
***Who is convinced that companies are using A.I. to provide responses or an employee from a corporate location is using prepared responses. The more I read or receive canned or machine like responses, the more I’m convinced humans are clearly not involved.
… more4:00 pm
This was my first visit, and I was impressed with how clean and neat this location is. The glass, tables, chairs, floor, serving, and cashier areas were spotless.
The young lady who took my order was super nice and tolerated my slow decision-making process. She was great. The cashier was also nice and patient.
I usually find Chipotle locations to be a poor experience…skimpy portions, poor attitudes, and generally dirty. This location was a much more pleasant experience.
Note:
***Who is convinced that companies are using A.I. to provide responses or an employee from a corporate location is using prepared responses. The more I read or receive canned or machine like responses, the more I’m convinced humans are clearly not involved.
Brenna Grassmann
I placed a pickup order and when I returned home- which is a 25 minute drive, I opened the bag to see a bowl with the entirely wrong name on the lid, and both contents of the two bowls were not what we ordered or matched what the sticker tag said on the lid. Customer service was helpful but this is out of hand and ridiculous. There was also part of the peel and pit of an avocado in our guacamole. This store needs a quality check- make sure to check your food before you leave and go 25 minutes home.
… moreMartha Helderman
I haven’t been there for a while, so I ordered the Steak Burrito Bowl, with Brown Rice, Black Beans, Sour Cream, Fajita Veggies, and Cheese. I also had to include the famous chips and side of guacamole. It was well worth it.
UPDATE:. May 12, 2022-I went there to redeem my birthday reward of chips and side from the app, and I had trouble redeeming it on the app. I had to redeem it when I picked up my order at the restaurant. I ordered the Go-to Steak Bowl and Coke Zero, and it was delicious. I just wish they would make the app easier to use.
UPDATE:. July 18, 2022-I hadn’t had Chipotle for a couple of months. I recently got an email from Chipotle asking if I had tried Pollo Asado. I have not, so I decided to give it a try. Polo Asado is grilled chicken. I ordered a burrito bowl that had Polo Asado in it, along with Coke Zero and the well known chips and guacamole. The burrito bowl was delicious! I am willing to try it again.
UPDATE:. October 11, 2022-I had ordered a burrito bowl before with Polo Asado, so I decided to order it again. Unfortunately, it was a limited time only item, so I decided to order a bowl with chicken in it, since Polo Asado is grilled chicken. It was delicious. I also had the chips and guacamole and Coke Zero. It was all delicious. I just wish Polo Asado was a permanent part of the menu.
UPDATE:. January 13, 2023-I ordered lunch, so I ordered the Burrito Bowl with Steak, Brown Rice, Black Beans, Fajita Veggies, Guacamole, Cheese. I also got Chips and Guacamole, which was free through the app, and Coke Zero. Delicious for lunch!
UPDATE:. March 18, 2023- I ordered a Burrito Bowl with Chicken al Pastor Black Beans, Fajita Veggies, Sour Cream, Cheese, Chips and Guacamole, and Coke Zero. Chicken al Pastor has spicy adobo, Morita peppers, and ground achiote balanced with pineapple, lime, and cilantro. It has alright, could be spicer. It is a limited time item, available only through March 20th.
UPDATE: May 9, 2023-I ordered a Burrito Bowl with Barbacoa, Black Beans, Fajita Veggies, Brown Rice, Sour Cream, Cheese, Chips and Guacamole, and Coke Zero. Barbacoa is beef from the shoulder, and it has fewer calories. I also redeemed a birthday reward, so I got another side of Guacamole for free. I would order this again.
UPDATE: July 13, 2023-I decided to try something different, so I ordered one of their Lifestyle Bowls. I ordered the Wholesome Bowl, which has chicken, lettuce, fajita veggies, beans, salsa, and guacamole. It is like a salad. It was delicious, but I wish it had cheese. Their other Lifestyle Bowls do have cheese, so I may order one of them next time. I also ordered Chips and Guacamole, and got a free Coke Zero by redeeming a reward. This was all so delicious!
UPDATE: November 8, 2023-I ordered a burrito bowl with Carne Asada, Black Beans, Fajita Veggies, Brown Rice, Guacamole, and Cheese, along with Chips and Guacamole, and Coke Zero. Carne Asada is a tender steak, and it is delicious. I also got my Guacamole for free which was even better.
UPDATE: January 6, 2024-A few months ago, I tried one of their Lifestyle Bowls, and I wanted to try the others. This time, I ordered the Carne Asada Wholesome Bowl, Chips and Guacamole, and Coke Zero. The Carne Asada Wholesome Bowl was delicious, and I do want to try the others.
UPDATE: February 17, 2024-This time, I ordered the Beef Baconoa Burrito Bowl with Pinto Beans, Fajita Veggies, Brown Rice, Sour Cream, and Cheese. Beef Baconoa is a tender beef. It was delicious. I also ordered Chips and Guacamole, and Coke Zero. I am not sure if the Beef Baconoa is a limited time item, but it was good.
UPDATE: May 6, 2024-This time, I ordered on the app the Chicken al Pastor Burrito Bowl with Pinto Beans, Fajita Veggies, Cheese, and Sour Cream, along with Chips and Guacamole, and a Coke Zero. I also redeemed my birthday reward for free Guacamole. That was a bargain. The Chicken al Pastor was good, but it may be a limited time item.
… moreUPDATE:. May 12, 2022-I went there to redeem my birthday reward of chips and side from the app, and I had trouble redeeming it on the app. I had to redeem it when I picked up my order at the restaurant. I ordered the Go-to Steak Bowl and Coke Zero, and it was delicious. I just wish they would make the app easier to use.
UPDATE:. July 18, 2022-I hadn’t had Chipotle for a couple of months. I recently got an email from Chipotle asking if I had tried Pollo Asado. I have not, so I decided to give it a try. Polo Asado is grilled chicken. I ordered a burrito bowl that had Polo Asado in it, along with Coke Zero and the well known chips and guacamole. The burrito bowl was delicious! I am willing to try it again.
UPDATE:. October 11, 2022-I had ordered a burrito bowl before with Polo Asado, so I decided to order it again. Unfortunately, it was a limited time only item, so I decided to order a bowl with chicken in it, since Polo Asado is grilled chicken. It was delicious. I also had the chips and guacamole and Coke Zero. It was all delicious. I just wish Polo Asado was a permanent part of the menu.
UPDATE:. January 13, 2023-I ordered lunch, so I ordered the Burrito Bowl with Steak, Brown Rice, Black Beans, Fajita Veggies, Guacamole, Cheese. I also got Chips and Guacamole, which was free through the app, and Coke Zero. Delicious for lunch!
UPDATE:. March 18, 2023- I ordered a Burrito Bowl with Chicken al Pastor Black Beans, Fajita Veggies, Sour Cream, Cheese, Chips and Guacamole, and Coke Zero. Chicken al Pastor has spicy adobo, Morita peppers, and ground achiote balanced with pineapple, lime, and cilantro. It has alright, could be spicer. It is a limited time item, available only through March 20th.
UPDATE: May 9, 2023-I ordered a Burrito Bowl with Barbacoa, Black Beans, Fajita Veggies, Brown Rice, Sour Cream, Cheese, Chips and Guacamole, and Coke Zero. Barbacoa is beef from the shoulder, and it has fewer calories. I also redeemed a birthday reward, so I got another side of Guacamole for free. I would order this again.
UPDATE: July 13, 2023-I decided to try something different, so I ordered one of their Lifestyle Bowls. I ordered the Wholesome Bowl, which has chicken, lettuce, fajita veggies, beans, salsa, and guacamole. It is like a salad. It was delicious, but I wish it had cheese. Their other Lifestyle Bowls do have cheese, so I may order one of them next time. I also ordered Chips and Guacamole, and got a free Coke Zero by redeeming a reward. This was all so delicious!
UPDATE: November 8, 2023-I ordered a burrito bowl with Carne Asada, Black Beans, Fajita Veggies, Brown Rice, Guacamole, and Cheese, along with Chips and Guacamole, and Coke Zero. Carne Asada is a tender steak, and it is delicious. I also got my Guacamole for free which was even better.
UPDATE: January 6, 2024-A few months ago, I tried one of their Lifestyle Bowls, and I wanted to try the others. This time, I ordered the Carne Asada Wholesome Bowl, Chips and Guacamole, and Coke Zero. The Carne Asada Wholesome Bowl was delicious, and I do want to try the others.
UPDATE: February 17, 2024-This time, I ordered the Beef Baconoa Burrito Bowl with Pinto Beans, Fajita Veggies, Brown Rice, Sour Cream, and Cheese. Beef Baconoa is a tender beef. It was delicious. I also ordered Chips and Guacamole, and Coke Zero. I am not sure if the Beef Baconoa is a limited time item, but it was good.
UPDATE: May 6, 2024-This time, I ordered on the app the Chicken al Pastor Burrito Bowl with Pinto Beans, Fajita Veggies, Cheese, and Sour Cream, along with Chips and Guacamole, and a Coke Zero. I also redeemed my birthday reward for free Guacamole. That was a bargain. The Chicken al Pastor was good, but it may be a limited time item.
susanne buriff
The food was great (and that’s what’s really important)! The staff was friendly, but not remarkably so. The atmosphere at Chipotle is mostly consistent no matter which restaurant I’ve been in. When rating atmosphere, I feel like I’m mostly rating cleanliness at a fast food place. Overall, the restaurant looked pretty good, some attention needed to be paid at the drink station, which was looking kind of rough.
… moreAmy Stewart
The management at this Chipotle is honestly unacceptable. The manager, Duncan, is very young himself, yet speaks to the mostly teenage employees in a rude, dismissive, and completely unprofessional way. I’ve personally seen him raise his voice at staff right in front of customers, creating an uncomfortable and chaotic environment.
There is absolutely no reason for a manager to treat young workers like that. Instead of offering guidance or support, he chooses to belittle and embarrass them publicly. It’s unprofessional, unnecessary, and reflects terribly on this location.
Chipotle seriously needs to look into the management here, because this behavior is not leadership — it’s a problem that needs to be addressed.
… moreThere is absolutely no reason for a manager to treat young workers like that. Instead of offering guidance or support, he chooses to belittle and embarrass them publicly. It’s unprofessional, unnecessary, and reflects terribly on this location.
Chipotle seriously needs to look into the management here, because this behavior is not leadership — it’s a problem that needs to be addressed.
El H
This was so bad. Dark gauc at 12 pm. I asked for steak tacos cheese lettuce and they put corn sour cream and the dark gauc.
… moreKayla
Good job to the red haired young girl working the line by herself today. Very friendly , very professional & very sweet.
… moreElliana McFarland
I LOVE THIS PLACE.
Chipotle is one of my favorite restaurants and always will be. The food is a little pricey, but it is totally worth it. You get a pretty big bowl filled to the top with tons of protein and veggies. The chips are a little stale tasting but besides that the food is absolutely delicious and I would 100% come back.
… moreChipotle is one of my favorite restaurants and always will be. The food is a little pricey, but it is totally worth it. You get a pretty big bowl filled to the top with tons of protein and veggies. The chips are a little stale tasting but besides that the food is absolutely delicious and I would 100% come back.
Erika Smith
Always yummy good service but I do wish thy wood bring back the yellow cheese dip tho
… moreArron Shaw
The absolute worst experience at a chipotle. They didn’t have food made and had to wait for brown rice. Employee tried giving me the scrapings on the bottom and had to ask for it to be switched out for new. Major food violations. When I got home they packed it so the bottom bowl was completely crushed and half the toppings were on the lid. Steak was mainly gristle & could barely eat it. Little portions and when asked for more the employee gave me an extra scoop with 4 pieces of meat (wow appreciated). This basically ruined my family’s experience for chipotle.
… more