Stacy Bevan (Stacy Wood)
Went through the drive thru. Got food, assuming it was the correct order because they weren’t busy. Get home and the order is totally wrong. I ordered the Whopper Jr meal get home it was a plain cheeseburger and jalapeno cheddar bites. If this was the first time I got my order wrong it would be one thing. But it has happened on at least 4 occasions. Either missing items or the wrong order. And it’s usually around the same time and the same person working.
… moreRich Pleasants
Trio for $7 is always a good choice. They remodeled this BK and it looks great. Lady cleaning today should also be the manager. She is excellent.
… moreMonika Kessler
Even with apparent staffing issues, my wait in the drive-thru was minimal.
Staff was wearing a mask, which I appreciate. The ladies were professional and friendly. Our order with special instructions was correct. Thank you ladies for coming to work and fixing us yummy whoppers. 🙂
… moreRicky Flynn
Customer service is an absolute joke when it comes to this Burger King….. sat in drive thru only to be told we would have to come in to place order. if you can tell me I need to come in then to me you can take my order through the drive thru. Find better employees or shut this place down.
… moreBen R
Those cinna bites they have are the bomb digitty doo ha! So good I had to go back and get three more orders of them.
… moreRobert R.
I’ll start off by saying that the food was awful. The food we received was old, which is pretty bad considering we went there for lunch mere minutes after they were supposed to end breakfast. What, are they trying to save money by Saving over food from the previous day to serve when they change over? I don’t know. For example, as you can see from the photo I added to my review, my chicken sandwich looked like, and tasted like, a deep fried slab of cardboard slapped between two thin slabs of wood. Next off, the staff were uncaring and indifferent towards their customers. The lady that took my order was acting like she was in such a rush to get my order over and done with, but there was no one else behind me so it’s not like they were busy. The maintenance lady kept cleaning around our table and kept trying to clean off our table and sweep and mop underneath our table…even though we were trying to eat. The store itself is a very seedy place, in real need of a good cleaning and possibly an aesthetic makeover. It’s painfully obvious that nobody takes care of that place. Some of the tables are crooked, some of the seats are bung up and that tile floor really needs a pressure washer. Speaking of things that need work, those bathrooms really need some. Those bathrooms look about as rough as the people who work there. The absolute only reason I gave this place two stars instead of one is simply because this is the only place that I’ve seen around that actually has a PlayPlace still. So they’ve got that one thing going for them, which is nice I suppose. Overall, this place doesn’t seem to come close to the standard of any fast food joint I’ve ever worked at in my younger years. I definitely don’t recommend this place, definitely go somewhere else, and I definitely won’t be coming back.
… moreWC
Even with a closed lobby, wait times are insane. Enjoy being trapped in a Drive thru with poor service and cold food.
… moreSherin Joy
The food was served quickly, and everything was hot, fresh, and flavorful. The fries were especially crispy, which we loved. A great spot for a quick and satisfying bite.
… moreJuan Ruiz
After three years of me going to this Burger King and having horrible customer service today I had the best customer service ever at this location or any location by a gentlemen by the name of Jullian, he was polite, eager to take your order and great vibes and super funny. if you go to this location make sure you say hi and leave him a review this is the type of people that Burger King needs to keep around. I will def. be back to this location Thanks to him.
… moreJack Bickers
I recently moved to the Waynesboro area and have visited this Burger King maybe 7 times (I love BK) and EACH TIME HAS BEEN AMAZING! Coming from Cville the only good BK there is on 29 but this BK hits it on the mark every time. They are also SUPER NICE and will always make sure their customers are satisfied. The burgers are always juicy and fries crispy and well salted. Best location I have been to, and I have visited BKs in like 7 states prob more.
I decided to write this review after, just a second ago, my gf picked up our online order on her way home from work. There was a long line at the drive thru and it was 35f outside. A super nice lady with blonde hair and glasses (didn’t catch name) walked the order out so our food didn’t get cold waiting to move up to the window. What an amazing person. So shines a good deed in a weary world.
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