Kyle Frase
I’ve been to Tacos El Giro several times in the past and always enjoyed their food, so I was really disappointed with my most recent visit. We ordered a variety of items — asada and pollo tacos, quesadilla tacos, and a regular quesadilla. The staff was friendly, the service at the window seemed good, and the total was about $45 with a tip.
Unfortunately, when I got home, I discovered that all four of my tacos were completely missing the toppings I asked for — no onions, no cilantro, no lime, and no hot sauce. It was literally just tortillas and meat. The other meals in our order were correct, but mine was entirely wrong.
I called to let them know, hoping they might offer a partial refund or at least acknowledge the inconvenience, especially since I live across town. Instead, I was told I would need to bring the food back to have it remade. When I explained that driving all the way back wasn’t realistic, there was no attempt to work with me or offer any other solution. The person on the phone also blamed the mistake on an employee in a pretty unprofessional way, which didn’t sit well with me either.
It’s frustrating to pay full price (plus tip) and end up having to make my own toppings at home just to enjoy my meal. I’ve never had an issue here before, but this experience was definitely disappointing. I really hope they improve their order accuracy and customer service going forward, because this visit left a bad impression.
… moreNataly Romero
My sister and I ordered a Queso Birria to split. It was a good portion and stuffed well with queso and birria with delicious consome and side sauces. The owner was even so sweet, he offered us some other sauces to try with the food (which made it even better). The overall experience was so great. It was worth giving them an extra $10 tip! And coming back for sure!
… moreRobin
Had the Asada tacos. The meat was very flavorful and the tortillas were freshly made. This place was suggested to me, so gave them a try. I will definitely return!
… moreFlash Cobra
Best asada burrito I’ve ever had hands down. The service was absolutely amazing. The salsa is to die for. If you have no tried it definitely do! If I could give more than 5 stars I would.
… moreBirdie Kruse-Tessman
Excellent food! Came into the food truck court and was unsure of what to try, but I am so pleased at what I recieved from Tacos El Giro. The man running the food truck was also very friendly and helpful. Definitely reccomend
… moreJasmine Kelsey
Excellent customer service from the cashier and his dad. Excellent food to match. I have been looking for a place that makes birria-style tacos, quesadillas, and Ramen that isn’t JUST beef. You can substitute for pork or chicken, I did pork, and it was fantastic!
… moreChristina O
Quesa birria tacos were amazing and fresh! I asked for extra cheese and they delivered!! The consommé is delicious and flavorful. Salsas had great flavor as well! Husband enjoyed his chicken burrito which was huge! Horchata is also very good and cold! Excellent customer service.
… moreDean Wilcox
I had quesa birria and it was amazing! I will definitely go back for more. I am looking forward to trying everything else on their menu. The guys in the truck were very friendly, too.
… moreMonica Johnson
Omg the Quesa-birria tacos are to DIE FOR. So juicy and delicious. The undercovered dining was average, all the tables were a little dirty but I’m here for the food anyways so these bomb tacos made up for it
… moreabilene jaimes
Amazing tacos and the salsa is perfect
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