Sarah Godlove
I placed a mobile order here while driving through Oceanside and arrived just 10 minutes later, only to find that my order wasn’t ready. Despite the store being empty, I had to wait a few more minutes. Upon walking in, the worker at the register didn’t greet or acknowledge my husband and me. When I mentioned I was there for a mobile order pickup, his only response was a grunt. My husband asked for the restroom code, and in a very aggressive tone, the worker asked, “Are you ordering something?” I was taken aback by his rudeness and replied that he was with me. The worker reluctantly gave the code.
My husband noted that the restroom was dirty, with paper towels and toilet paper scattered on the sticky floor. The store itself felt cold, with few tables and an overall uninviting ambiance. When the barista finally finished my drink, she placed it on the counter without acknowledging me, even though I was standing right there waiting.
This was easily one of the worst Starbucks experiences I’ve had. Between the rude staff, unclean restrooms, and the lack of a welcoming atmosphere, I won’t be coming back. To top it off, my hot drink was lukewarm. I really hope management addresses the issues here.
… moreDiana
Had a pleasant experience at this location. Barista that took my order was professional and polite. I wanted to try Blackberry Sage Lemonade but wasn’t quite sure. He took time to explain the product and I decided to give it a try. I wasn’t disappointed. Nice refreshing flavor tart but yet has some mild sweetness to it without overpowering natural flavors of blackberry. Perfect for a warm day to help you stayed hydrated with a twist of berries. And my doggO loved the pup cup. That’s his favorite
… moreAshwini J
Nice place for a stop and good coffee!
Price per person: …
… moreHans Foto
Great Starbucks to stop by when you are on a road trip! They have all the usuals and they are located near LOTS of food. Of course they have all the Starbucks staples and a drive through. We’ll lit when it’s dark. Lots of seating inside.
… moreLen
Watch out for the girls (women don’t behave this way) mutating. One day they are friendly and the next day they are going out of their way to make your experience unpleasant. The person I noticed who was instigating it all was a girl by name of Catherine.
… moreDaniel Avanesian
PLACE IS CLOSED AT 8 PM Wednesday even tho google says it should be open. Disappointed.
… moreRobert Gilbreath
Manager on duty was doing an amazing job working through all the orders and keeping all of us aware of where they were in the queue
… moreMichael Radomyshelsky
The clerk refused to open the bathroom because I did not make a purchase even though I have an app.
… morePearl McCord
I came here right after I came from a long line in 175 Old Grove Rd STarbucks and they didnt have my matcha latte. I didnt care if I have to wait in another line just to get my matcha latte, cuz im 7mos pregnant and been craving for it and I cant let a bad customer service get in my way in Old Grove -_- So I was lining up in drive thru to get my matcha latte and showed them the receipt that Old Grove strabucks gave me and that refund wasnt fully paid because I paid $5.45 and they only refunded a $4.75 so the lady in the drive thru told me to wait cuz she needed to get her supervisor but then the supervisor wanted me to come in to have a better look so I then parked and headed inside and waited even tho there was a long line inside again I did not care as long as I get my full refund back. so i was waiting and one of the staff told me to go to his registry so he could get my order but I told him that Im waiting for his supervisor to check my receipt and then the guy did not hesitate to help me out and did the refund himself instead of letting his supervisor deal with it since his supervisor is busy with other customers. He handled my issue very well, fast paced and stress free. He refunded what was owe and helped me out so much! Im very happy and satisfied of how he handled my problem! His customer service is superb! 🙂 Thank you so much! altho I didnt get to ask your name huhu but you did a fantastic job of helping me out 🙂 Thats why Im giving a 5stars
… moreLulie Aviles
Wish it wasn’t just drive thru ! But the barista gave me a free coffee that they had extra! That was super nice !
… more